Synchronization errors with 5.0b (5.0.2.0556)
I can't shake the synchronization errors. They are driving me a bit nuts. I had no problems until the syncing of History, which I don't use, don't want, and want to turn off anyway.
Can someone help me? I'm not sure what to do, except that I won't do a reinstall that requires a redownload of all resources (20+ GB) in the "hope" of things getting better.
Fred Greco
Senior Pastor, Christ Church PCA, Katy, TX
Windows 10 64-bit; Logos 7.1 SR-2 (Reformed Platinum)
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I don't know whether something is not syncing or not. I only use Logos on one laptop and the iPad (which does not sync layouts anyway).
I am concerned that I may be getting a "real" error that will cause a problem, and the error symbol is annoying and I want it to go away.
Fred Greco
Senior Pastor, Christ Church PCA, Katy, TX
Windows 10 64-bit; Logos 7.1 SR-2 (Reformed Platinum)0 -
Fred, you need to submit logs - mainly logos.log.
Make sure you enable logging and upload it as per wiki below.
Dave
===Windows 11 & Android 13
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OK. Here is the Logos.log along with the LogosIndexer log in a ZIP file.
Fred Greco
Senior Pastor, Christ Church PCA, Katy, TX
Windows 10 64-bit; Logos 7.1 SR-2 (Reformed Platinum)0 -
Thanks, Fred.
There is an unusual amount of Syn errors that need attention. It would also help if you uploaded the LogosError.log
Dave
===Windows 11 & Android 13
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Here it is ! Thanks.6253.LogosError.log
Fred Greco
Senior Pastor, Christ Church PCA, Katy, TX
Windows 10 64-bit; Logos 7.1 SR-2 (Reformed Platinum)0 -
Logos - any help?
Fred Greco
Senior Pastor, Christ Church PCA, Katy, TX
Windows 10 64-bit; Logos 7.1 SR-2 (Reformed Platinum)0 -
Logos - any help?
I've asked a developer to take a look at your log.
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Logos - any help?
I've asked a developer to take a look at your log.
Thanks, Bradley!
Fred Greco
Senior Pastor, Christ Church PCA, Katy, TX
Windows 10 64-bit; Logos 7.1 SR-2 (Reformed Platinum)0 -
We believe this problem was caused by setting the active layout to an unnamed layout. (This is a bug that we will fix.)
For now, the easiest workaround is to delete your local Layouts database: C:\Users\Fred Greco\AppData\Local\Logos4\Documents\1hhsftvt.vch\LayoutManager
All other layouts (other than the one causing the error) should have synced to the server already, and will be restored (via sync) when you restart the app. (Unnamed layouts, which don't normally sync between computers, will be lost. You can preserve them by naming them.)
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Thanks, Bradley! I have done exactly that, it the error has gone away.
Fred Greco
Senior Pastor, Christ Church PCA, Katy, TX
Windows 10 64-bit; Logos 7.1 SR-2 (Reformed Platinum)0 -
We believe this problem was caused by setting the active layout to an unnamed layout. (This is a bug that we will fix.)
This issue should be fixed in 5.0b RC2.
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