BUG: Offline Highlights and Notes

David
David Member Posts: 234 ✭✭
edited November 2024 in English Forum

I have noticed that when i take my iPad offline (Airplane mode), multiple instances of note icons appear in the text. For example, if I have a standard note for Romans 1:1, two identical icons appear once I take it offline. If I happen to have several notes for the same reference, they are also duplicated. Thanks.

Dave

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Comments

  • Graham Criddle
    Graham Criddle MVP Posts: 32,806

    Hi Dave

    I have noticed that when i take my iPad offline (Airplane mode), multiple instances of note icons appear in the text. For example, if I have a standard note for Romans 1:1, two identical icons appear once I take it offline. If I happen to have several notes for the same reference, they are also duplicated.

    Interesting! I've just tried this and don't get the results you are seeing.


    • What version of the iPad app are you using?
    • Does this seem to happen for all notes in all resources or just a subset?
    • Do the duplicate icons disappear when you go online again?

    Graham

     

  • David
    David Member Posts: 234 ✭✭

    Graham,

    I am using the latest iPad app. I get the duplicate icons and then they go away when I go back online. It has occurred in both the LEB and SBL resources I am using. You can see in the attached screenshot the duplicates in the SBL. These are all reference notes, so the SBL notes should look the same as the LEB.

    Daveimage

  • Graham Criddle
    Graham Criddle MVP Posts: 32,806

    Hi Dave

    I can't explain what is going on here but just to make sure I understand what I am seeing:


    • With your picture showing a split screen with two resources - it looks as though the duplication is showing in SBL but not LEB although its difficult to be sure as they are open to different places
    • from the SBL shot it looks as though you are getting the icons replicated three times - the original ones and then three copies. Is that correct and does the ratio vary?
    • you say that you have seen this in both LEB and SBL - does this indicate that it doesn't happen all the time?
    • while the reference icons are being duplicated in SBL it looks as though the highlights (underlines) are appearing correctly. Is that the case?

    Graham

  • David
    David Member Posts: 234 ✭✭
    Graham,

    You are right, these are two separate pages, but the issue is the same. In this example, I am getting 12 note icons where I should be getting 3. Basically, it is duplicating my notes 4 times. I have noticed that it isn't consistent. I have received this issue on the LEB, but this time it had it correctly displayed. I do believe the highlights are fine, it is only affecting the notes. Also, these are reference notes (e.g. Rom. 5:1), so this may be an indication of the problem. The highlighting is specific to the resource and these don't seem to have an issue.

    Dave
  • Graham Criddle
    Graham Criddle MVP Posts: 32,806

    Thanks Dave

    Hopefully someone from Logos will be able to comment on this

    Graham