BUG: Offline Highlights and Notes

I have noticed that when i take my iPad offline (Airplane mode), multiple instances of note icons appear in the text. For example, if I have a standard note for Romans 1:1, two identical icons appear once I take it offline. If I happen to have several notes for the same reference, they are also duplicated. Thanks.

Dave

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Graham Criddle

Hi Dave

I have noticed that when i take my iPad offline (Airplane mode), multiple instances of note icons appear in the text. For example, if I have a standard note for Romans 1:1, two identical icons appear once I take it offline. If I happen to have several notes for the same reference, they are also duplicated.

Interesting! I've just tried this and don't get the results you are seeing.

What version of the iPad app are you using?
Does this seem to happen for all notes in all resources or just a subset?
Do the duplicate icons disappear when you go online again?

Graham

David

https://community.logos.com/discussion/comment/456473#Comment_456473

Graham,

I am using the latest iPad app. I get the duplicate icons and then they go away when I go back online. It has occurred in both the LEB and SBL resources I am using. You can see in the attached screenshot the duplicates in the SBL. These are all reference notes, so the SBL notes should look the same as the LEB.

Dave

Graham Criddle

https://community.logos.com/discussion/comment/457088#Comment_457088

Hi Dave

I can't explain what is going on here but just to make sure I understand what I am seeing:

With your picture showing a split screen with two resources - it looks as though the duplication is showing in SBL but not LEB although its difficult to be sure as they are open to different places
from the SBL shot it looks as though you are getting the icons replicated three times - the original ones and then three copies. Is that correct and does the ratio vary?
you say that you have seen this in both LEB and SBL - does this indicate that it doesn't happen all the time?
while the reference icons are being duplicated in SBL it looks as though the highlights (underlines) are appearing correctly. Is that the case?

Graham

David

https://community.logos.com/discussion/comment/457191#Comment_457191

Graham,

You are right, these are two separate pages, but the issue is the same. In this example, I am getting 12 note icons where I should be getting 3. Basically, it is duplicating my notes 4 times. I have noticed that it isn't consistent. I have received this issue on the LEB, but this time it had it correctly displayed. I do believe the highlights are fine, it is only affecting the notes. Also, these are reference notes (e.g. Rom. 5:1), so this may be an indication of the problem. The highlighting is specific to the resource and these don't seem to have an issue.

Dave

Graham Criddle

https://community.logos.com/discussion/comment/457197#Comment_457197

Thanks Dave

Hopefully someone from Logos will be able to comment on this

Graham