Faithlife Study Bible iPhone app - Preparing Library

Lee Crum

I downloaded the Faithlife Study Bible app today. It has been "Preparing library" for over an hour. Is this normal?

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JT (alabama24)

Welcome to the forums! Sorry you are having troubles. [:S]

I downloaded the Faithlife Study Bible app today. It has been "Preparing library" for over an hour. Is this normal?

No. Close the app and then kill it via the multi-task bar. See if that fixes it.

Lee Crum

https://community.logos.com/discussion/comment/460728#Comment_460728

Thanks, that at least allowed me to open the app, however, only a few of the options are functioning. Things like Infographics, Photos, Videos and Lexham Bible Dictionary all say, "Error Loading Book, Could not load the specified book." Finally, there is only a single version of the bible I can find available, the Lexham English Bible. Is there a way to choose another version?

Thanks

JT (alabama24)

https://community.logos.com/discussion/comment/460752#Comment_460752

Are you a paying customer with a base package, or are you just using the free resources? Also, are you connected to the internet?

Lee Crum

https://community.logos.com/discussion/comment/460760#Comment_460760

free download from the app store, and yes I am connected to the internet.

JT (alabama24)

https://community.logos.com/discussion/comment/460763#Comment_460763

I don't normally use the Faithlife app (I prefer the Logos app)… Some thoughts:

The servers were down today. Check again… I think they are up now.
The resources are fairly large and can take a while to download.
The Lexham is the Bible of choice… because Logos owns it. I am not sure what other translations you will have access to… but you can only download translations that you own a license to. I think you may have online access to the ESV and several others.

If you still have issues after the server issue is resolved, let us know. I will try to download the app and sign in without using my credentials so I can "see what you see."

JT (alabama24)

https://community.logos.com/discussion/comment/460792#Comment_460792

Lee - I was able to download Faithlife, and I was successful in accessing the photos… Hopefully your issue was server related and is fixed now. As for the resources: A very limited number of resources come free with this app. The only Bible is indeed the Lexham. If you are interested, you can download the Logos bible app, which I believe will come with many more resources. NOTE: Most of the resources will be for online use only unless you purchase them individually or through a base package.