I updated to Logos 5 this morning. Now when I attempt to open, the farthest I can get is the "Signing In" box, then it crashes. I have tried a normal and blank layout, both crash when it gets to the "Signing In" box.
Please advise
Mac? Windows? Version of Logos 5?
Mac. Mountain Lion.
Logos: 5.0.2.562
Casey - please post your logs: http://wiki.logos.com/Diagnostic_Logging#Mac
Here you go.
I tried sending as attachment, but couldn't get it to work.
Thanks!
Casey - I think you have a corrupt database file, but I am not sure which one… I think this is the pertinent info… Hopefully someone else can make heads or tails of it:
02/16/2013 10:40:28 | WARN | 1 | AsyncWorkItem | Async work threw exception: Libronix.Utility.Data.DatabaseVersionException: Error upgrading to schema version 53 ---> System.Data.SQLite.SQLiteException: Insertion failed because the database is full database or disk is full at System.Data.SQLite.SQLite3.Reset (System.Data.SQLite.SQLiteStatement stmt) [0x00000] in <filename unknown>:0
Out of curiosity: what does your hard drive space look like?
I have a 500 GB hard drive with 177 gigs remaining. I recently upgraded my hard drive because the 300 gig was full. Everything moved over fine and Logos worked better than ever. About three days ago, it started acting up. I downloaded the latest version this morning, and now I am here.
I am having the same problem. I downloaded the newest software and as soon as logos pops up it crashes. I use a mac.
Welcome to the forums Sonny! Sorry you are having troubles. [:S]
I responded in your other thread. Please post there.
I think this is the pertinent info…
I'm not sure which database either, so let's hope Bradley is on the prowl!
Yes, I do have the same problem with Mac. Any solutions, please.
It appears to be the Library Catalog database, located at: /Users/caseydoss/Library/Application Support/Logos4/Data/egqabd7x.tce/LibraryCatalog/catalog.db
If you delete this, it should stop the crash, but will have to go through part of "Preparing your library" again when you restart Logos.
CAIS - Welcome to the forums! Sorry you are having troubles. [:S]
Since your issue may be completely unrelated to another forum member, even if the symptoms are similar, it is helpful to create a new thread. Can you please do so and explain your issue?
Voila! Issue resolved! The library took about 2 mins to prepare, now everything is running smooth.
A million thanks!
I'm glad Bradley was able to help you figure it out. [:)]
This is also a problem for me, which just began since the last update. Please advise
Thanks
Hi Brent. Welcome to the forums! Sorry you are having troubles. [:S]
Since your issue may be completely unrelated to any other users, even if the symptoms are the same, it would be helpful for you to create a new thread. Please start a new thread, explain your issues, and post logs.
Here is a link to the wiki about logs. If you need help with that, let us know.
http://wiki.logos.com/Diagnostic_Logging
