Yikes! Logos keeps indexing library??

I upgraded to L5 in February. When my computer downloaded the last update the indexer starting indexing my library and did so for several hours. When I check again it says indexing .... and shows the progress at 0%. I called the tech support last week and they got on my computer and deleted some files and so forth and then reloaded my library. This morning when I went to the office there was an error message again that said, "Logos Indexer has encountered a problem and is not responding..." and again shows 0%. Has anyone else experienced this problem? What did you do to fix it?

Aaron

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JT (alabama24)

You will need to post logs: http://wiki.logos.com/Diagnostic_Logging

Keep Smiling 4 Jesus :)

Has anyone else experienced this problem? What did you do to fix it?

Have experienced this problem some times, which had different causes. Need to look at Logos diagnostic log files before could offer any ideas.

Keep Smiling [:)]

Jack Caviness

When I check again it says indexing .... and shows the progress at 0%.

Had that problem this morning with 5.1 Beta 2 on a MBP (10.6.8). Logs indicated nothing more needed indexing and that the app was merging—indexes I guess. The log had not had an entry for over 30 minutes. Sampled the process and noted some activity, but my log reading skills are minimal. Was planning to wait a few more minutes before submitting a bug report. Like magic, L5 suddenly decided that it was done indexing. Now, everything is behaving normally.

How long has this indexing been going on? Mine took a little over an hour altogether. If it happens again, I will prepare a bug report.

fgh

https://community.logos.com/discussion/comment/472305#Comment_472305

Logs indicated nothing more needed indexing and that the app was merging—indexes I guess. The log had not had an entry for over 30 minutes. Sampled the process and noted some activity, but my log reading skills are minimal. Was planning to wait a few more minutes before submitting a bug report.

The log doesn't write anything during merging. Only when it has finished.

In my experience, 30 Minutes is a very short merge. I'm used to far more.

Jack Caviness

https://community.logos.com/discussion/comment/472710#Comment_472710

In my experience, 30 Minutes is a very short merge. I'm used to far more.

My best guess is that it took about an hour.