Classic Commentaries and Studies on Psalms

This title was supposed to ship yesterday (3/26).

While I certainly can understand an occasional item missing a ship date, is it wrong to expect that the Orders section of my account be updated to reflect a change in ship date?

I know it is silly, but I spent a large portion of yesterday checking my email for notice that the set had shipped. I've been looking forward to this set for quite a while.

No harm done in missing the ship date, but please keep us informed by updating the status of the set.

John Kaess

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Comments

Bruce Dunning

Managing expectations is a key part of running a quality business. We all know that plans do not always turn out the way we anticipate so your request to at least communicate that in some format is reasonable.

Fred Chapman

Since it is no longer listed as a Pre-pub and shows it can be purchased right now, I would say it likely went on the server yesterday as scheduled. It is possible that your email was delayed. This happens occasionally, especially when it is a popular resource coming out. Chances are you will get an email today letting you know it has been unlocked for you and is ready for download. The other option would be to call customer service and they can check your account and handle it for you.

Paul-C

https://community.logos.com/discussion/comment/475230#Comment_475230

EDIT - Essentially said the same thing as the preceding post!

JOSHUA DAVIS

https://community.logos.com/discussion/comment/475233#Comment_475233

I also ordered this set via CP and just got done talking with a Logos Sales Agent and he said that they are a little backed up right now in trying to get this Commentary Set to everyone who ordered it, but that we should see it in our libraries by the end of the day. Hope that helps.

Kenneth Neighoff

https://community.logos.com/discussion/comment/475261#Comment_475261

Patience is supposed to be a virtue.

abondservant

https://community.logos.com/discussion/comment/475265#Comment_475265

I've noticed this with other pre-pub/cp items. The day they are released it seems to be a staggered release.

Fred Chapman

https://community.logos.com/discussion/comment/475282#Comment_475282

I've noticed this with other pre-pub/cp items. The day they are released it seems to be a staggered release.

I think it largely depends on how many orders they have to process for that particular resource. I am sure there are other factors and considerations as well.

Milford Charles Murray

https://community.logos.com/discussion/comment/475282#Comment_475282

Peace to my Forums' Brothers and Sisters!

Am quite excited about this one ... also the Price! Less than a Canadian Dollar a book! Incredible!

This is Holy Week, so I don't really have time to properly peruse it when I do receive my order; however, I am still quite excited!

Thank God! Thank You, Logos People! *smile*

David Carter

Downloading mine as I type [:)]

Paul-C

https://community.logos.com/discussion/comment/475339#Comment_475339

Me too!

abondservant

https://community.logos.com/discussion/comment/475287#Comment_475287

I've noticed this with other pre-pub/cp items. The day they are released it seems to be a staggered release.

I think it largely depends on how many orders they have to process for that particular resource. I am sure there are other factors and considerations as well.

Helps keep distrobution costs down, by allowing more to download without the servers becoming overwhelmed. Keeps a higher level of quality in their distribution schema. Even if it means some people (like me sometimes) who sit there and watch their email, have to sit a little longer haha.

It'll come when it comes, I'm not in any overwhelming rush to get it. Though I am excited about it.

I recently got an advance copy of a professors book that will be going in one of the better known (and sold by logos) commentary series. It is also on the psalms. Pretty excited about that. even if its not quite finished.

Bruce Dunning

https://community.logos.com/discussion/comment/475371#Comment_475371

This is a much anticipated day! [G]

Bill Shewmaker

https://community.logos.com/discussion/comment/475390#Comment_475390

I've had these on my "hurry up and get them" list for quite a while...I took a grad class on the Psalms last Spring (and I could have really used them then) and now I am just finishing up teaching a course in the Psalms (and I could have really used them now)...and today, I get them...oh well, I am very happy to have them now...and we all should continue to learn, so I have some new reading material for when I get to teach the Psalms again. [8-|]. Thank you Logos.

John Kaess

https://community.logos.com/discussion/comment/475390#Comment_475390

Still no joy for me. Impatiently and expectantly waiting.

Jim Snowden

https://community.logos.com/discussion/comment/475406#Comment_475406

Maybe try typing Update resouces in the box next to the Tools menu. That forces Logos program to check. I just did that and it is now downloading 88.6Mb updates, so hopefully that is my Psalms!

Jim

John Kaess

https://community.logos.com/discussion/comment/475434#Comment_475434

Maybe try typing Update resouces in the box next to the Tools menu. That forces Logos program to check. I just did that and it is now downloading 88.6Mb updates, so hopefully that is my Psalms!

But I have not yet received an email and my Orders page shows that it has not yet shipped, so doing an update at this point won't matter.

Fred Chapman

https://community.logos.com/discussion/comment/475447#Comment_475447

I would suggest contacting customer service. There may be some other issue in your case they need to resolve

Alex Scott

https://community.logos.com/discussion/comment/475499#Comment_475499

He's not the only one with this issue. And apparently they're too busy to get out the immensely popular Exegetical Summary of Mark 1-8 as well.

John Kaess

https://community.logos.com/discussion/comment/475499#Comment_475499

Finally got the email and downloaded the set.

Bruce Dunning

https://community.logos.com/discussion/comment/475528#Comment_475528

Finally got the email and downloaded the set.

Did you find out why it took as most of the day?

abondservant

https://community.logos.com/discussion/comment/475529#Comment_475529

my guess would be that the answer is tied to the exegetical summary series that released today as well in conjunction with bandwidth concerns.

David Wilson

https://community.logos.com/discussion/comment/475559#Comment_475559

Next issue is to try to understand why it was advertized as 35 volumes when 37 resources downloaded.....

Bruce Dunning

https://community.logos.com/discussion/comment/475563#Comment_475563

Next issue is to try to understand why it was advertized as 35 volumes when 37 resources downloaded.....

That sounds like a good problem but I'd like to know the answer too.

fgh

https://community.logos.com/discussion/comment/475563#Comment_475563

Next issue is to try to understand why it was advertized as 35 volumes

Because it's 35 volumes in print.

when 37 resources downloaded.....

I don't have it, but my guess would be that a couple of the volumes included both Hebrew (or Greek) text and English translation, and therefore needed to be split up.

Fred Chapman

https://community.logos.com/discussion/comment/475528#Comment_475528

Good for you John. I'm glad it all worked out[:)]