Jesus in context: Background readings for gospel study - Android app issue

Graham Criddle said:

Hi Erwin

Erwin Stull, Sr. said:

When viewing/reading on Android 2.3.9, I cannot scroll pass page 9 without the app shutting down. Any ideas?

Running 2.3.9 I have just scrolled from the Title page to page 13-14 without any problem.

Do you have the resource downloaded to your device? If so, I suggest removing it and trying to read it from Logos servers.

If that works, download again and see if the problem has gone away.

Graham

Hi Graham;

I tried both ways (downloaded and online), and still not able to go beyond page 9. Later today, I will remove my reading plan and try again to see if that makes a difference.

Thanks for confirming that this is not a general bug in the resource.

Graham Criddle said:

Hi Erwin

Erwin Stull, Sr. said:

Later today, I will remove my reading plan and try again to see if that makes a difference.

I was wondering if a reading plan was involved - there are sometimes / have been issues on reading certain books via reading plans on mobile devices.

See discussion at http://community.logos.com/forums/t/53841.aspx for some context

Well worth trying to just scroll down the resource outside of a reading plan.

I've just created a reading plan for this resource to try it and it causes my Android app to crash out as well when scrolling through it. (It also behaves strangely on the iPad and displays a message about being unable to open the resource)

So it looks - to me - as though some work needs to be done in this area on the mobile apps.

Graham

Yes, this appears to be the same issue, and narrowed down to the mobile app. I confirmed by removing the reading from Logos5, syncing, closing Logos5, opening the mobile app, and was able to read without any issue. Then I added the reading plan again and had issues with scrolling beyond page 9. I was able to jump ahead to page 30 in the Goto box within the search bar, however, once I did that, I could not go to today's reading. I went a little further by removing the reading plan from the mobile app, but leaving it on the desktop (Logos5). Once I did that, I could once again read through without any issue. I also noticed that, when using the reading plan on the app, there is a slight lag when scrolling through the pages (up to page 9).

Perhaps Kevin will give us an update on the status of the fix. For now, the workaround appears to be to use the reading plan on Logos5, but not to add it to the mobile app.

Thanks Graham, we now have narrowed the issue down to the mobile app, and not with the resource or a specific device. Now, the wait for a fix. [:)]

Graham Criddle said:

Hi Kevin

I don't quite understand your comment

Both Erwin and I found it was fine accessing the resource outside of a reading plan so I assumed the problem was reading plan-related.

What am I missing?

Graham

Hi Graham;

This is my observation as well. I'm not sure if Kevin read the issue or description of the issue correctly.