Failed to Load Media ... OK

Martin Folley
Martin Folley Member Posts: 1,148 ✭✭
edited November 2024 in English Forum

Hi. 

I am seeing this message when using the New Bible Atlas on my iPad. When I click on a map, the error appears.

I have downloaded this resource to the iPad. This is confirmed by the info panel giving me to option to remove it.

I am currently at home and connected to WiFi as well. The App does not seem to attempt a download either (the message is near instantaneous). 

I am seeing the same on my iPod touch.

Is this a resource limitation?, or an app limitation? or just a bug!?

Thanks.

2017 15" MBP, iPad Pro

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Comments

  • Graham Criddle
    Graham Criddle MVP Posts: 32,806

    Hi Martin

    I can confirm this behaviour on my iPad - in my case, the resource is not downloaded.

    Interestingly in the release notes for the latest update (3.2.4) it states:

    "Tapping search results for 1000 Bible images failed to open the media viewer"

    I wonder if something similar needs to be done for this resource.

    I suggest you edit the subject line of your post to include the word "Bug"

    Graham

  • Martin Folley
    Martin Folley Member Posts: 1,148 ✭✭

    Graham.

    Thanks for the confirmation.

    I was too late to edit the title to 'Bug' ... I will post a reference to this thread somewhere else, perhaps in the thread relating to the '1000 Bible images' bug (assuming that I can find one!)

    2017 15" MBP, iPad Pro

  • Kevin Byford (Faithlife)
    Kevin Byford (Faithlife) Member, Logos Employee Posts: 4,309

    I am seeing this message when using the New Bible Atlas on my iPad. When I click on a map, the error appears.

    Hi Martin,

    I'll write up a case for this issue and send it to our Dev department.  Thanks for the report.

  • Martin Folley
    Martin Folley Member Posts: 1,148 ✭✭