Highlighting Disappeared - HELP!

Sorry to hear you are having troubles. [:S]

1. Is the note file turned on in the resource's visual filter menu?
2. Are the highlights still in the note file? 
3. Do you know what note files you saved the highlight notes to?
4. What device are you using? What version?

Steve said:

I have just been highlighting text as I am reading, using a highliter pen to make it yellow.  Sometimes I write something about it.  I have no idea where that stuff goes.  All I know is that when I come back to it the highlights are there.  Today they are not.

By default, highlights go into note files which are named after the pallet the highlighter is in. Look in your documents menu for those files. If you only use the same pallet, all of the notes will be in that one file. If the pallet named note file is missing (make sure you haven't filtered the menu!), then you will need to try to reclaim that file… we can help you with that. 

Also note: In any given resource, any note files SHOULD appear in the visual filter menu (as you described above) IF (and only if) you have created a note/highlight in that document. 

FYI - I have changed my highlight note behavior… I send highlight notes into "resource specific" note files.

fgh said:

Sounds like you're clicking in the left column. That is for creating new documents, so what comes up then is always going to be empty. It's the right part of the Documents menu that you need to look in.

Hmm. I wonder who argued with Bob that new users would do that. Oh yeah. It was me. [:P]

[I HATE the current setup, but its better than it was. You SHOULD be able to sort by clicking on the buttons on the left. Ugh.]

Steve said:

I'm already having anxiety about losing a school years' worth of notes.  Tell me I can get them back. please.

It is way to early to worry. [:)]

The two main probabilities: 

1. You just dont understand where & how to look for the note file
2. You deleted the note file.

Even if you deleted the note file, as long as you have been using internet, it is likely there is a backup copy at Logos. We can walk you through restoring that... but first, we need to know that you have figured out how documents work!

(I will be leaving to take my kids to church now... but I will check back when I can).

Steve said:

Yea!!!!  My notes are back.  ...I can exhale now!!!!    And sleep tonight ...

Great! [:)]

Steve said:

You mentioned that you save notes by resource.  Can I do that at this point with where I am?  Where can I learn more about that strategy?

It is my own strategy, and it makes sense to me… Here are my thoughts & how you can implement it too if you would like.

1. To me, the whole idea of saving notes in a file based upon the name of a pallet is counterintuitive… unless you are creating notes thematically and create a pallet for each theme… but that is still too confusing for me.
2. For me, I think of highlight notes in two ways. The primary way is by "resource." I LOVE to highlight when I read. Later on, I might want to flip through my highlights from a given resource. The only way to do that is to place the highlights in a resource specific note file… and it is MUCH easier to do this while you are creating the highlights rather than after the fact. I will explain how to create this system in a minute.
3. The other way I think of highlight notes is thematically, but this takes a back seat to resource specific note files. You can create thematic note files the same way you can resource specific ones...
4. The first step to organize your notes by resource is to change the behavior of the pallets. If you hover to the right of the pallet name, a dark circle with a downward triangle will appear. Click on that. Notice at the bottom of the contextual menu is a "save in" field. You can select any note file you would like, or you can choose "most recent note file." If you chose this behavior, it is important that you are ALWAYS aware of what is going on when you create highlight notes. If you are careless about it, your notes will end up in all sorts of different places! The "most recent note file" is any note file you have opened "most recently." This system works best when you read & highlight in one resource at a time. If you are flying around in various resources, it may be easy to forget to open the right note file.
5. The second step is to create a note file for each resource. The most sensical thing to do is to create the note files as needed. When you are in a resource and begin to highlight, look for a note file named after the resource and if there isn't one, create one at that point. 
6. If you use one of the mobile apps, this behavior needs to be changed too. If you have a device, I might be able to help you (my experience is only with iOS devices). I do most of my reading on mobile and find the process easier than on my desktop. 

I keep hoping that Logos will give us the ability to direct highlights into resource specific note files by default… it would be quite a bit easier. [;)]