5.0b Service Release 4 (5.0.2.0755) available for download

5.0b Service Release 4 (5.0.2.0755) is available for download.

If you have automatic updates turned on, 5.0b SR-4 will be downloaded automatically the next time your system checks for updates. To install it right away, enter the Update Now command. If you encounter problems with the auto update, download SR-4 using the appropriate link:

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    Upgrade downloaded

    Then, since there was a resource to download, indexer kicked in.

    Trend Micro detected security threat in indexer. Removed threat HEU_AEGISCS701

    Now logos programme no longer works - just splash screen which then disappears.

     

    Help!

     

    Brian Kempson

     

    Trend Micro detected security threat in indexer. Removed threat HEU_AEGISCS701

    Now logos programme no longer works - just splash screen which then disappears.

    Firstly, try to restore the quarantined/deleted files from Trend Micro (if it allows you to do that).

    If not, go to Control Panel > Uninstall or change a program, find Logos Bible Software 5 in the list, right-click it, and choose Repair. This should restore the files that Trend Micro deleted. You may need to temporarily disable Trend Micro, or exclude the Logos folders from virus scanning for this to succeed.

    Hi Bradley

    What a fine young man you are!! Logos 5 has now successfully reloaded & is now happily (slowly) indexing. Thanks heaps for the help.

    Should you come to South Australia, you are welcome at our church for free!

    God bless

    Pastor Brian

    I downloaded this release and Logos stopped working. Then I tried to the "repair" option you mentioned, and now the program will not even open! Please help! 

    I downloaded this release and Logos stopped working. Then I tried to the "repair" option you mentioned, and now the program will not even open! Please help! 

    Mike, you were not previously on the current beta were you? Bradley had advised us against doing that due to it creating incompatibility in the databases.

    IF this is the case you may need to re-install the program.


    Either way,

    1. please create a new thread,
    2. explain what happened,
    3. enable Logging ( http://wiki.logos.com/Diagnostic_Logging  ) and
    4. upload your logs ( http://wiki.logos.com/Uploading_Logs )  so we can take a look.

    Thanks. 

    Hmm Sarcasm is my love language. Obviously I love you. 

    I had the same problem today and was able to get Logos up and running by restoring the HEU_AEGISCS701 file to the program.

    Thanks so much for your help.

    Ryan

    Here is that referenced warning: 

    Hmm Sarcasm is my love language. Obviously I love you. 

    I apologize for my ignorance, but I do not know how to add this file. 

    Greetings Brian

    I had exactly the same problem. Also attributable I think, to Trend Antivirus Software. I resolved the problem by "restoring" the machine to an earlier date.

    Andre

    Peace to you this Beautiful Morning!             *smile*

                     I updated my Logos 5 this morning to 5.0b Service Release 4 (5.0.2.0755) successfully.

    However, for some strange reason I had to start my Logos offline.              Which I did  ...    successfully.

    Now, however (and I'm somewhat embarrassed as a long-term Logos Bible Software User!   *smile*  )        .....   I don't know how to get back "online"!

     

    My "sync" is not spinning, and I get this message when I try to update ....   (I know there are no updates for me, but I'd like to reset my Logos 5, please!)      I do not want to work offline   .... please!                 *smile*

     

    Philippians 4:  4 Rejoice in the Lord always; again I will say, Rejoice. 5 Let your reasonableness be known to everyone. The Lord is at hand..........

    I don't know how to get back "online"!

    Restart the program. If it won't go online automatically, then there is some issue that needs to be addressed.

    macOS, iOS & iPadOS |Logs| Install
    Choose Truth Over Tribe | Become a Joyful Outsider!

    Thank you, Good Brother!           Have already restarted about 1/2 dozen times .......

                          will do two more ................

    just did two more     .............

    still offline   ..........

    am going to shut down my computer and restart and will be back to this thread in 10 minutes    .....    perhaps to see if I should start a new thread ...

                    perhaps to share that everything is now A.O.K.                       We'll see ....                  *smile*

    Philippians 4:  4 Rejoice in the Lord always; again I will say, Rejoice. 5 Let your reasonableness be known to everyone. The Lord is at hand..........

    Should I start a new thread?              Just restarted my computer .............          I'm still "offline"      and am clueless?!?

                              Think I'll go and have my second cup of coffee and then come back to see if anyone has any good ideas ....

    Blessings for the day, eh???!!!

    Philippians 4:  4 Rejoice in the Lord always; again I will say, Rejoice. 5 Let your reasonableness be known to everyone. The Lord is at hand..........