New purchases not loading when I close and reopen Logos...

Lynette Ferguson

Hi all,

Struggling to find my new purchases... The Jeremiah LifeWorks Library and The Saint and His Savior

Email I received suggested that all I needed to do was open and close Logos...

That hasn't worked, I can't seem to find any other way of downloading them.

Suggestions would be received with thanks

Lyn

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Lynette Ferguson

Thanks, working now... found some answers, found the 'search this site' space at the top right and went to other previous posts.

Have now (after putting 'upgrade now' into the command field several times, restarting several times and some time) been able to receive the new documents

Blessings all

Lyn

JT (alabama24)

https://community.logos.com/discussion/comment/494983#Comment_494983

Welcome to the forums Lyn! [:)]

For clarification, the command is update now (rather than upgrade now). Also, when new resources download, they may need to index before they appear in the library. Do you know what the indexer icon looks like up above?

Glad the resources are now showing for you. [Y]

Lynette Ferguson

https://community.logos.com/discussion/comment/494985#Comment_494985

Hi Alabama,

Thanks for your reply. I've noticed previously and just now when the resources were downloading that there is a kind of clock thing going around when it is restarting and possibly at other stages. Is that the indexing icon? I'm not familiar with that one...

Appreciate your help, technical things definitely not my forte though seem to get by most of the time...

Thanks for your welcome to the forum.

Dan Francis

https://community.logos.com/discussion/comment/494990#Comment_494990

Duplicate

Dan Francis

https://community.logos.com/discussion/comment/494992#Comment_494992

UpdateDownloading.png

Is what it looks like on PC according to http://wiki.logos.com/Mac_and_PC_User_Interface_Differences#Indexer_Icon

-Dan

Dan Francis

https://community.logos.com/discussion/comment/494992#Comment_494992

Is what it looks like on the mac/PC according to http://wiki.logos.com/Mac_and_PC_User_Interface_Differences#Indexer_Icon

So on windows check your tray (task bar???)

-Dan

Lynette Ferguson

https://community.logos.com/discussion/comment/494998#Comment_494998

Thanks Dan,
Found after customizing to show icons and notifications. Worked well - downloaded new NLT translation simply put update now in the field at the top, it then showed a notice down the bottom right saying that updates were found and would be downloaded automatically- hadn't found that on the last lot. It had said that no updates were found or something like that...Then said to restart after which it indexed things and now works wonderfully.

Thanks to you both for your help. Blessings, Lyn