When I try to "add a note" the Logos 4 crashes - I get the following crash report

6153.Crash.log

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Clive,

I'm sorry you're having trouble. I've passed this note along to our customer service team. Someone will be contacting you shortly.

Thomas Ball

https://community.logos.com/discussion/comment/508502#Comment_508502

Hello Clive,

I'm sorry for trouble with Logos. Can you replicate the crash and log it? Please attach the logs to a reply rather than pasting the text into the message body. www.logos.com/support/windows/L4/logging

Bradley Grainger (Logos)

I see that you're having this problem in Logos 4.6c SR-1. Do you use any of these other Logos apps to edit your notes?

Logos 5 (e.g., on a different computer)
Logos for Android
Logos for iOS (iPhone, iPad)

Clive Davies

https://community.logos.com/discussion/comment/508526#Comment_508526

8507.Logos4Indexer.zip

Hope these zipped error files help

Thomas Ball

https://community.logos.com/discussion/comment/508808#Comment_508808

8507.Logos4Indexer.zip

Hope these zipped error files help

Thanks for the log, Clive. Do you fall under any of the criteria that Bradley listed?

Clive Davies

https://community.logos.com/discussion/comment/508559#Comment_508559

I only have Logos 4. This is the first time that I have attempted to edit notes on the program. So, although I have Logos on iPhone and iPad, I haven't attempted to edit notes on them yet.

Graham Criddle

https://community.logos.com/discussion/comment/509112#Comment_509112

Hi Clive

This looks similar to the problem discussed at http://community.logos.com/forums/p/39636/297761.aspx#297761 (although that was for an earlier version of the program)

Does the suggestion there - " changing the Default Notes Text Size to a different value" - help you at all?

Graham

Clive Davies

https://community.logos.com/discussion/comment/509115#Comment_509115

Sorry. No change when attempting to set text size - program still crashes

Thomas Ball

https://community.logos.com/discussion/comment/509121#Comment_509121

Hi Clive,

This may require more thorough troubleshooting. Can you give our Customer Support team a call at 800-875-6467?