Reading plan sync status
We are aware of problems with reading plans syncing between iOS and Logos Mac/Windows. The sync problems are caused by the way data is synced between iOS and the desktop apps; it doesn't scale to the amount of data we are now processing. We have been in the process of rearchitecting and reimplementing the way we sync data for about a year so that we can handle our new scalability requirements. We are rolling out these changes, often referred to as Sync v2, over time. Logos Desktop 4.3 used Sync v2 for some things. Logos 4.5 will use it for more, but is not currently spec'd to include reading plans.
We are aiming to use Sync v2 for reading plans by the end of the year.
I recognize that these problems are a source of frustration. I feel bad about that. Our team is working very hard to make it right. For those of you willing to stick it out with us, I appreciate your graciousness. For those of you who are unable to use our tool because of this, I hope we can win you back in the near future.
Dave
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I'm with you guys... it's tough, but in spite of the setbacks, you're still the best ones out there! Be praying for you and your team...
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Forgive my ignorance. On these forums, I read almost daily about issues with reading plans not sync'ing to the mobile devices. I can't even figure out where a reading plan would show up in the Logos app on my ipad. On the home screen, I see a "Reading Plans" section. But the only entry in it is "Read the Bible in 1 year". Is that where I would expect the reading plans I've created in Logos for Windows to show up if sync'ing were working? The impression I'd gotten from all the messages was that the desktop reading plans were available on the mobile devices but that the progress maintained within them was not being kept in sync between desktop and mobile.
If anyone can clarify that for me a bit, I'd appreciate it. Thanks,
Donnie
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Donnie Hale said:
I can't even figure out where a reading plan would show up in the Logos app on my ipad. On the home screen, I see a "Reading Plans" section.
Yep. That's it.
Donnie Hale said:But the only entry in it is "Read the Bible in 1 year". Is that where I would expect the reading plans I've created in Logos for Windows to show up if sync'ing were working?
Yep.
Donnie Hale said:The impression I'd gotten from all the messages was that the desktop reading plans were available on the mobile devices but that the progress maintained within them was not being kept in sync between desktop and mobile. If anyone can clarify that for me a bit, I'd appreciate it.
Yep.
What again was it that you didn't understand? If you have a reading plan on your computer and its not on your iPad, you've experienced a sync problem. If your reading plan IS on your iPad but you've run out of readings, you've experienced a sync problem. If you check off readings on your iPad and end up with multiple copies of the reading plan on your computer, you've experienced a sync problem.
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alabama24 said:
If you have a reading plan on your computer and its not on your iPad, you've experienced a sync problem. If your reading plan IS on your iPad but you've run out of readings, you've experienced a sync problem. If you check off readings on your iPad and end up with multiple copies of the reading plan on your computer, you've experienced a sync problem.
So folks have experienced any / all of those issues, each related to sync. My impression from the forum posts was that it was only around the last issue you describe.
Thanks for the explanation,
Donnie
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glad to know you guys are working on it - an explanation reduces the frustration and prepares us to wait patiently for your good work. Thanks a heap and keep up the hard work of making a great product better.
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Totally agree with Jerry's post! [Y] [;)]
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Thanks for letting us know! I look forward to the enhancements coming with Sync v2. Especially with the annotation features. I am thankful Logos is willing to keep working on things until they get it right.
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Ahhh! I am so glad I don't read the Bible! ha ha,
(just kidding)
Gabe.
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Glad to hear that this is a known issue, I pretty much abandoned using the reading plan on my iPad. As it will not update and contains multiple copies that cannot be removed; even though they have been removed on my desktop.
For now I just manually read the books on my iPad, and keep track of where I am. I have to use a competitors product for bible reading plans until Logos gets this working again.
Loyal customer Tony
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Dave Dunkin said:
We are aiming to use Sync v2 for reading plans by the end of the year.
With end of this year quickly approaching, wonder about sync status update ?
Keep Smiling [:)]
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With end of this year quickly approaching, wonder about sync status update ?
Elsewhere Dave has since (this week) reiterated his desire/hope/plan to have it out near the "first of the year." I am sure that a major factor will be the public release of 4.5.
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Dave Dunkin said:
We are aiming to use Sync v2 for reading plans by the end of the year.
With end of this year quickly approaching, wonder about sync status update ?
There are four separate pieces to the puzzle. Not all of them will be ready by the end of the year, so it won't roll out in a stable release by then. It will be in testing though.
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Dave Dunkin said:Dave Dunkin said:
We are aiming to use Sync v2 for reading plans by the end of the year.
With end of this year quickly approaching, wonder about sync status update ?
There are four separate pieces to the puzzle. Not all of them will be ready by the end of the year, so it won't roll out in a stable release by then. It will be in testing though.
Thankful for update; looking forward to stable release when all puzzle pieces are ready. Wonder about postponing New Year's resolution for reading plan(s) ?
Keep Smiling [:)]
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It's like waiting for Christmas all over again isn't it [:D]
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Dr. Kevin Purcell, Director of Missions
Brushy Mountain Baptist Association0 -
My problem with all of this is that Logos continues to promote their reading plans and advertises their products saying that all of your devices can sync. That strikes me as misleading at the very least.
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Dustin S. Witmer said:
My problem with all of this is that Logos continues to promote their reading plans and advertises their products saying that all of your devices can sync. That strikes me as misleading at the very least.
Welcome [:D]
On 5 Jan 2012, Bob Pritchett (Logos CEO) posted a lengthy reply that included reading plan sync => http://community.logos.com/forums/p/5923/321264.aspx#321264
Understand mobile reading plan sync frustration. Logos 4.5 Release Candidate 1 shipped today. If no major bugs, anticipating Logos 4.5 stable release next week along with mobile app updates, including iOS 2.0, but do not know if reading plan sync will be included. Looking forward to syncing Highlighting and Notes between Logos 4.5 and mobile apps very soon.
Keep Smiling [:)]
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Same feeling on my side. With the time sync has been broken, I would expect the decency not to widely advertise this feature until it has been fixed and is reliable. Could also trigger some extra motivation, who knows... ;-)
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Dustin S. Witmer said:
My problem with all of this is that Logos continues to promote their reading plans and advertises their products saying that all of your devices can sync. That strikes me as misleading at the very least.
I was going to say that the site for the iPhone and iPad apps includes a note that reading plan sync is currently being fixed. I remember seeing that on there a week or so ago. At the moment, however, it simply says that you can keep up with your reading plans on-the-go. I agree that this is a bit misleading, if not deceptive, since Logos knows the feature is currently broken and has been for some time. A feature that does not work should not be advertised.
http://www.logos.com/mobile/iphone
http://www.logos.com/mobile/ipad
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Chris Roberts said:Dustin S. Witmer said:
My problem with all of this is that Logos continues to promote their reading plans and advertises their products saying that all of your devices can sync. That strikes me as misleading at the very least.
I was going to say that the site for the iPhone and iPad apps includes a note that reading plan sync is currently being fixed. I remember seeing that on there a week or so ago. At the moment, however, it simply says that you can keep up with your reading plans on-the-go. I agree that this is a bit misleading, if not deceptive, since Logos knows the feature is currently broken and has been for some time. A feature that does not work should not be advertised.
I assume they changed this in anticipation of the final fix being rolled out these days. Since desktop version 4.5a beta has been delivered & iOS version update is already in the appstore (pending approval by apple and about to be delivered this week, so I understand), now after a very short beta cycle (Bob's words) desktop Version 4.5a will be released that fixes the Reading Plan sync.
Have joy in the Lord!
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READING Plan (RP) IPAD problems. It will not go away. I had a reading plan for Walk Deuteronomy on my PC. The IPAD picked this RP up.
However, when I get to page 8 I turn a page and I am on page 220. I have changed the reading plan on my PC to two sessions and still I can not get the reading plan to end on the IPAD.
I have deleted the RP plan on PC but it will not go away on IPAD.
I have not downloaded the book to IPAD and that does not delete the RP
I have made Walk Deut availalbe and erased the RP on PC and still the RP stays in IPAD.
I can not even load another RP to the IPAD using a different book. HELP DESK has not been helpful. Anyone have ideas?
Gordon
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Gordon - Sorry you are having troubles. There is a sync problem with the mobile app. Everything you have described is consistent with problems that other users have experienced. The bad news is that there is nothing you can do about it. The good news is that help is on the way. The problem boils down to a sync infrastructure which has not been able to keep up with demand. Logos is reworking the entire thing. A new app will be out very shortly (it is currently awaiting Apple's approval), which will bring notes & highlighting. A fix for the reading plan will come shortly after.
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Any new news on when this might get resolved? I'm still experiencing issues. Thanks for the help.
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Buck Webb said:
Any new news on when this might get resolved? I'm still experiencing issues. Thanks for the help.
Hey Buck! Welcome to the forums!
I can't give you a timeline, but I can give you an update. The changes necessary in L4 are in the RC1 ("Release Candidate") stage of beta testing (4.5a). This could be pushed out any day (It may or may not have an RC2). The mobile app is in the third beta testing round, but has not reached RC status yet.
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Any update now? It's, like, two years later. Kinda shocking to see this still.
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Tyson Heyn said:
Any update now? It's, like, two years later. Kinda shocking to see this still.
Tyson - First, welcome to the forums! [:)]
I dont have any problems with syncing of reading plans. If you are having troubles, please create a new thread and explain the issue. Make sure to include the version numbers of all applications. Also, please describe your usage as best as you can.
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Great--thanks, will do!
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