Mac 5.1 Crash: Occurs when selecting Bible Text

Before I begin with the crash issue… the improvements with SR1 are wonderful… thank you for automatic Bible reference tagging in notes!

I have been having an issue with crashes since SR1 though and the SR2 update did not help…

The crashes occur when I select text in a Bible for copying or highlighting. The main Bible I use is NASB95 and it is fine as long as I do not have certain other Bibles open at the same time. Problem Bibles are ESV and LEB, I know the following bibles are OK: GNB, NCV, RSV, AV, and HCSB.

I am currently using version 5.1 SR-2 (5.1.0.0963) on Mac OS X version 10.6.8.

Please advise... Thank you.

5100.LogosLogs.explorer7.20130725-085801.zip

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Comments

Dave Hooton

Rick,

Please wait for a Logos Tech to assist or contact Technical support direct, quoting this thread.

Thomas Ball

Hi Rick,

Sorry for the trouble. Can you try performing the same steps while using the program offline? Here is an article on how: http://www.logos.com/support/logos5/work-offline

If it crashes or not please post new logs.

Rick J.

https://community.logos.com/discussion/comment/509644#Comment_509644

I tried it off-line at it crashed, just like online. Attached is the new logs.

Thank you for your help...

1781.LogosLogs.explorer7.20130726-164908.zip

Thomas Ball

https://community.logos.com/discussion/comment/509708#Comment_509708

Hi Rick,

I think this will be difficult to troubleshoot over the forums. Can you give us a call at your earliest convenience? The number is 800-875-6467.

Rick J.

https://community.logos.com/discussion/comment/509727#Comment_509727

Thank you very much Mr. Ball for your excellent technical support! Since you updated my NASB95 Bible all seems to be well.

[8-|]

Thomas Ball

https://community.logos.com/discussion/comment/509784#Comment_509784

Good to hear, Rick. :-)