Sync

rsbarber
rsbarber Member Posts: 18
edited November 2024 in English Forum

Why is syncing with pc so unreliable? Sometimes syncs once a day, other times no sync for a week.

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Comments

  • Dave Dunkin (Logos)
    Dave Dunkin (Logos) Member, Logos Employee Posts: 1,043

    What isn't syncing for you?

  • iCurteye
    iCurteye Member Posts: 28

    Yeah, I have the same question, but cannot find an answer on the forum, support page, and help line.  I added a new reading plan, and it took 8 days to show up on my iphone.  So it is now on the iphone, however, the name I named it is not the same?

     

    This brings me back in time to when I first got Logos and the App and the syncing issues I had 1 1/2 years ago.  Since your post was written in March, have you had any solutions?

  • rsbarber
    rsbarber Member Posts: 18

    After new updates at beginning of 2012, syncing was working well. Then another update, and you guessed it... no more sync w/ iPad. Disappointment has returned.

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,519

    rsbarber said:

    After new updates at beginning of 2012, syncing was working well. Then another update, and you guessed it... no more sync w/ iPad. Disappointment has returned.

    Please explain. What is not syncing for you? What version of the mobile app are you running? What version of Logos 4 are you running?

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  • Ralph Dunigan
    Ralph Dunigan Member Posts: 8

    Don't mean to butt in, but I have the same problem on a new Ipad. When I add or modify a General Note file from my pc it sometimes takes long times to sync to the ipad. Just recently added a highlight on the ipad and it synced to my pc as a general note? I use this feature in my Sunday School. Help. I also have and Android device (Tab) and the same problem doesn't occur. It updates within minutes of changes to the pc. 

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,519

    Don't mean to butt in, but I have the same problem on a new Ipad.

    It's doubtful that you have the same problem... This thread is more than a year and a half old. [;)] It's generally best to start a new thread and explain your issue as best as possible. Even if it turns out to be the "same problem," it is easier to help people one at a time. [:)]

    When I add or modify a General Note file from my pc it sometimes takes long times to sync to the ipad. Just recently added a highlight on the ipad and it synced to my pc as a general note? I use this feature in my Sunday School. Help.

    I'm sorry, but I really am having a tough time deciphering the issue. Can you try again in a new thread? Perhaps attach a screen shot as well. 

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  • Ralph Dunigan
    Ralph Dunigan Member Posts: 8

    Sorry for the confusion. I'm new at this. I am running logos5 and have both android and now a new ipad. When updating or modifying a General note added to a word or phrase the sync to the ipad takes extremely long times (up to 8 hrs.). The same sync to a Galaxy Tab takes normally just minutes. Also when highlighting a word or phrase on the ipad, when the sync does occur, it creates a general note instead on my pc? Anything I can do?

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,519

    I don't understand what you mean by "general note." Screen shots might help.

    If you press and hold both physical buttons on your iPad (start with the center button, then while still holding it, press the top button), a screenshot will be taken. The "photo" will be in your photos app, although you can upload it directly in the forums. Use the paper clip icon In the formatting pallet. 

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