Logos 5 Crashes unexpectedly on Startup every time - Mac Os

Logos was working fine before my catalog of books updated significantly, now when I open it it says "Signing In" and crashes every time. I'm using a Mac, and have already tried to reinstall. That was unsuccessful so I held the CTRL button, started in "Work Offline" and "Blank" mode. That didn't work either. Here is the log of what it looks like when I try to start it normally. Please HELP!!

Thanks

Robert

Error ID: 4297
Error detail: InvalidOperationException: Invalid database: /Users/rbrignac1/Library/Application Support/Logos4/Data/8x9cddpg.jbc/BibleIndex/LibraryIndex.db

Find more posts tagged with

Comments

Graham Criddle

Hi Robert - and welcome to the forums

Error ID: 4297
Error detail: InvalidOperationException: Invalid database: /Users/rbrignac1/Library/Application Support/Logos4/Data/8x9cddpg.jbc/BibleIndex/LibraryIndex.db

This indicates that the LibraryIndex database file is corrupted in some way and that - probably - renaming it would allow Logos to rebuild it which should fix the problem.

However, it would be useful if you could post the full logs here to really verify that this is the problem.

Details for doing this are at http://www.logos.com/support/logos5/mac/problem

Graham

Robert Brignac

Thanks for the quick response, here are the logs:

8664.Console Message.log

Thanks Robert

Certainly looks like a problem with the libraryindex file.

I would go ahead and rename it / move it and restart Logos. This should result in it re-creating your index file. Be aware that it could take quite a long time.

Please let us know how you get on.

Graham

Robert Brignac

Thanks!

Where do I go to do that?