I have attached my log files for my Logos 5 crash. As soon as I open the program, I receive both a MAC OS crash log and a Logos 5 crash log error.
Alexander
Your Logos.log contains this error
[quote]No .lsr files were found. Make sure the LRSystem directory is present and contains .lsr files.
Found a crash with this error from last December, and copied Patrick's advice which you might consider.
The *.LSR files in the LRSystem folder are actually files & folders inside the Logos 5 application Mac applications look like a file (one icon) but they are special application folders with many files and folders in them. Your copies were messed up and appeared to be missing the whole LRSystem folder. Confirming you need to trash all the old ones first and then do clean install of the app.
The *.LSR files in the LRSystem folder are actually files & folders inside the Logos 5 application
Mac applications look like a file (one icon) but they are special application folders with many files and folders in them. Your copies were messed up and appeared to be missing the whole LRSystem folder. Confirming you need to trash all the old ones first and then do clean install of the app.
Jack:
So the answer is to remove everything from the MAC and reinstall clean? Is that what I'm hearing you say? I assume that means I will have to either redownload everything or copy the library back in and then do a full reindex?
I've done as instructed and I'm still getting the same issue. Logs attached.
No, all that was necessary was removing the application itself.
That's what I did - I removed the app and reinstalled. Still crashing.
Good. Complete reinstall of everything is seldom necessary.
There no errors showing in your logs. I searched for "error", "exception", and "malformed". None of them were found in your logs.
At this point, your problem is beyond my limited capabilities. Perhaps you will need to call Logos Customer Service on Monday.
I am truly sorry that I cannot provide better assistance.
ON LAST ATTEMPT: Have you tried the very un-maclike step of restarting your computer? Sometimes that solves problems.
Yes - I tried the restart. I'm doing a full reinstall now. Looks like the app opened at least. We'll see how far this goes. TY for the help.
