Crash on Faithlife Video
When attempting to open/play a Faithlife Video Logos is crashing. This has happened each time I've attempted to access one of the video's. I'm running ver 5.2 SR-2 (5.2.0.0086)
Attached is the log files86446.Logos Log Files.zip
Comments
I've reported this bug.
It looks like the program is incorrectly URL-escaping a local file path. You could try manually creating all the folders in the path, to see if that stops the crash. Open an Admin Command Prompt and paste in:
mkdir "C:\Users\Rick%20Williams\AppData\Local\Logos5\Data\vzwyeasx.5ry\WebCache\"
I accessed the computer and there is a "C:\Users\Rick%20Williams\AppData\Local\Logos5\Data\vzwyeasx.5ry\WebCache\ directory. There are 5 files in it: 0ket5zdo.m2s, CacheData.db, CacheData.db-journal, ekn1bcoy.xun and fiehrgid.mfi
Thanks for the quick reply; sounds like my proposed workaround won't work. We'll work on resolving this issue as quickly as possible; in the meantime, I think you will need to avoid video resources on your computer. I apologise for the inconvenience.