Indexing won't proceed past 11% on latest update

I've not had issues with indexing with past updates but after the latest (Logos 5.2 SR-3 (5.2.0.0091)) the software will not index past the 11% point. Also, the "pause indexing" does nothing when I attempt to use that option. When I restart the software I get the dialog box stating the the program didn't shutdown normally and would I like to send a report to Logos. Seems like it shuts down okay, but each time I restart I get the dialog. I have an iMac mid 2011 with 12 gig ram. I have shutdown Logos several times and restarted my computer to try to get things moving with no success.

Thanks,

Jeff

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Comments

Dave Hooton

We need the indexer log --> http://wiki.logos.com/Diagnostic_Logging

Jeff Bailey

https://community.logos.com/discussion/comment/549103#Comment_549103

5545.Logging.zip

I think I followed the logging instructions to create this file. Thanks.

Dave Hooton

https://community.logos.com/discussion/comment/549174#Comment_549174

You did well. It is a Mono error which may be connected with indexing LLS:5.20.5 The Life and Times of Jesus the Messiah. You can hide this resource and allow indexing to resume. If successful you can unhide it and a new version will be downloaded.

Jeff Bailey

https://community.logos.com/discussion/comment/549181#Comment_549181

I hid the resource, the Indexing stopped, a resource was immediately available to install, I did so (Universal Timeline database, I think). Started indexing again and is again stuck on 11%.

Dave Hooton

https://community.logos.com/discussion/comment/549199#Comment_549199

Logs please!

Jeff Bailey

https://community.logos.com/discussion/comment/549199#Comment_549199

2705.Logging.zip

Bootjack

https://community.logos.com/discussion/comment/549271#Comment_549271

I just picked up the latest update and it did not index at all, unless I fell into unconsciousness for 5 minutes or so. Great! Just great!!! Another night of sleeplessness!!!

Dave Hooton

https://community.logos.com/discussion/comment/549271#Comment_549271

2705.Logging.zip

I'm going to recommend that you delete the Library Index (Users/jeffbailey/Library/Application Support/Logos4/Data/sj4i0gv8.8yb/LibraryIndex) and restart Logos, but I can't guarantee you won't run into the same problem. So you can contact Logos Support now or later!

Jeff Bailey

https://community.logos.com/discussion/comment/549342#Comment_549342

So far, so good. Wondering Dave, how do I unhide the Life and Times . . . ?

Dave Hooton

https://community.logos.com/discussion/comment/549351#Comment_549351

Go to Program Settings >> Hidden Resources, right click to unhide and restart Logos.