John MacArthur strange Fire will not pull up in Verbum

A seemingly obvious question... Are you sure you are logged in to the same account?

Can you give screenshots for both libraries?

I see that you are using the same account... but I meant the library windows themselves.

I reinstalled the program it fixed the issue!

Great! By the way, that is one of the reasons I don't recommend downloading large amounts of resources... The best fix is often to delete and reinstall.