ISSUE: Highlighting performance is terrible today?

Ward Walker
Ward Walker Member Posts: 1,212 ✭✭✭
edited November 21 in English Forum

I am using the iOS iPad Bible app (iOS 6.x) v4.0.3, and when trying to highlight today the app hangs for a long time, and often flips me back to iOS.

Anyone else seeing these kinds of performance issues?  I didn't have them a few days ago!

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Comments

  • Brad
    Brad Member Posts: 927 ✭✭

    Hello Ward, I haven't experienced any crashes or app hanging today, but, if it's any consolation, highlighting in the Logos iOS app is always slow for me.

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,489

    Anyone else seeing these kinds of performance issues?

    Sorry, no. [:S]

    I am using the iOS iPad Bible app (iOS 6.x) v4.0.3, and when trying to highlight today the app hangs for a long time, and often flips me back to iOS.
    1. Are you using only one note document? If so, what happens with a new, blank document?
    2. Are you using only one highlighter? Pallet? If so, what happens when you use another one?
    3. Are you using only one resource? If so, what happens when you use a brand new (unhighlighted) resource?
    4. Have you done a full restart of the device?

    macOS, iOS & iPadOS | Logs |  Install

  • Ward Walker
    Ward Walker Member Posts: 1,212 ✭✭✭

    Anyone else seeing these kinds of performance issues?

    Sorry, no. Tongue Tied

    I am using the iOS iPad Bible app (iOS 6.x) v4.0.3, and when trying to highlight today the app hangs for a long time, and often flips me back to iOS.
    1. Are you using only one note document? If so, what happens with a new, blank document?
    2. Are you using only one highlighter? Pallet? If so, what happens when you use another one?
    3. Are you using only one resource? If so, what happens when you use a brand new (unhighlighted) resource?
    4. Have you done a full restart of the device?

    go figure...went to run these tests, and things are working correctly...

    I was trying to highlight in 

    things were very erratic and slow, but I was mostly trying to use the built-in "Highlighter Pens"--I use the default of writing back into whatever pallete document the highlighting was defined in.  I was using highlighters from several documents.  

    While things are working now, I confirmed that I can highlight in other documents during this test.

    I hadn't done a full restart of the device, but had closed all other apps and fully closed Logos a couple times.  It was working about 50% to finally create a highlight--if I waited long enough for it to "think"

    I was using Logos5 on Windows8.1 on the same network at the same time, and things were working normal

    odd...

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,489

    Ward (and Brad) —

    I use the app daily to read and highlight and have no issues. There are several things I have discovered, however, and my behavior is different than the default settings.

    1. Highlighting slows down with 1) large note files and 2) large amounts of highlights/notes within a single resource. 
    2. Highlight notes, by default, go into a pallet specific note file. That is the easiest behavior (since it is automatic,) but it makes no sense to me and creates havoc in performance
    3. instead, I create resource specific note files. If I am reading "the peacemaker," I have a note file named such and store those highlights there. 
    4. The only note file which gives me any trouble is my devotional bible reading document. I create a new one each year and will be deleting the current one in a week or so. Currently, highlihts take about 15-20 seconds to appear, but only in that resource / note file. Other note files take 1-3 seconds for highlights to appear. 

    macOS, iOS & iPadOS | Logs |  Install

  • Brad
    Brad Member Posts: 927 ✭✭

    Thanks, Alabama, that is a very helpful explanation and provides some good strategies for improving the highlighting performance.  Now I'll have to decide what to do about it, given all of the highlights I already have in place and would like to keep!  I appreciate the tips.

  • Ward Walker
    Ward Walker Member Posts: 1,212 ✭✭✭

    Thanks, Alabama, that is a very helpful explanation and provides some good strategies for improving the highlighting performance.  Now I'll have to decide what to do about it, given all of the highlights I already have in place and would like to keep!  I appreciate the tips.

    If memory serves, I may have created a UserVoice request for "highlighting management" within Logos: i.e., a way to automatically migrate various styles/pens from one document to another.  I have so many highlights that it is effectively impossible for me to accomplish this manually.  If I could have a script run from time to time, then I could automatically move highlights around to optimize performance (and minimize the library-wide impact if a highlighting file became corrupted)...and better yet, then it wouldn't matter where I had the highlights write to--I'd fix that issue retroactively.