Video cannot play on my Mac Pro

DHan

Cannot play video from NT101. What I need to install to view the video.

Thanks,

David

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JT (alabama24)

I don't have an answer for you, but for clarification... You are running a MacBook Pro with a Retina screen, right? You aren't running a brand new Mac Pro are you?

DHan

https://community.logos.com/discussion/comment/556968#Comment_556968

You are right.

// <![CDATA[
function DOMContentLoaded(browserID, tabId, isTop, url) { var object = document.getElementById("cosymantecnisbfw"); if(null != object) { object.DOMContentLoaded(browserID, tabId, isTop, url);} };
function Nav(BrowserID, TabID, isTop, isBool, url) { var object = document.getElementById("cosymantecnisbfw"); if(null != object) object.Nav(BrowserID, TabID, isTop, isBool, url); };
function NavigateComplete(BrowserID, TabID, isTop, url) { var object = document.getElementById("cosymantecnisbfw"); if(null != object) object.NavigateComplete(BrowserID, TabID, isTop, url); }
function Submit(browserID, tabID, target, url) { var object = document.getElementById("cosymantecnisbfw"); if(null != object) object.Submit(browserID, tabID, target, url); };
// ]]>

DHan

https://community.logos.com/discussion/comment/557310#Comment_557310

Just to clarify, I was told by technical support that this is a known issue that they are working on.