Logos: Steve Ray Collection PrePub and Verbum+

I have already alerted Andrew about this. He's looking into it.

https://community.logos.com/discussion/comment/553400#Comment_553400

Let's hope this can be clarified. Thanks.

johnrlawton

https://community.logos.com/discussion/comment/553482#Comment_553482

I too was concerned about this, and by email I was advised by the Logos Support Department to cancel my pre-pub and just purchase the Gospel of John after it went live. So I did that and cancelled my pre-pub order after upgrading to Capstone+.

But if it is possible to place a pre-pub order for just the Gospel of John so that I can still take advantage of the discount, I would love to do that. I had placed my pre-pub order for this the moment that was possible, as I love Steve Ray's work.

Thanks, Logos, for looking into this.

https://community.logos.com/discussion/comment/553614#Comment_553614

The problem is that, of Logos doesn't immediately break up the collection, you can't purchase only St. John's Gospel. Also, you miss the pre pub discount.

johnrlawton

https://community.logos.com/discussion/comment/553626#Comment_553626

That's a very good point. I hadn't considered the possibility that the two books might not be available individually after it leaves pre-pub. This indeed sounds like something Logos needs to resolve.

https://community.logos.com/discussion/comment/553614#Comment_553614

I was advised by the Logos Support Department to cancel my pre-pub and just purchase the Gospel of John after it went live

???

It generally takes at least 6 months before collections are broken up. Sometimes a year. Sometimes even more. I want it faster than that.

I haven't heard anything further, but Andrew said that "I’m going to look into this, especially the Steve Ray problem. Thanks for the heads up", so I assume he is.

https://community.logos.com/discussion/comment/553633#Comment_553633

I haven't heard anything further, but Andrew said that "I’m going to look into this, especially the Steve Ray problem. Thanks for the heads up", so I assume he is.

Have you received a response to your query from Andrew?

https://community.logos.com/discussion/comment/554563#Comment_554563

No, but I just wrote him again.

David Wilson

https://community.logos.com/discussion/comment/554577#Comment_554577

Advice I got (per email from Sales) was to cancel the pre-pub and pick up the second book after release as an individual.
Or it may be better to get it per dynamic pricing on the bundle (whichever may be less).

https://community.logos.com/discussion/comment/554610#Comment_554610

Advice I got (per email from Sales) was to cancel the pre-pub and pick up the second book after release as an individual.
Or it may be better to get it per dynamic pricing on the bundle (whichever may be less).

As already pointed out: it generally takes at least 6 months before books are available individually. And dynamic pricing tends to take even longer. Plus I've never seen dynamic pricing for a bundle of only two books.

MJ. Smith

https://community.logos.com/discussion/comment/554610#Comment_554610

Advice I got (per email from Sales) was to cancel the pre-pub and pick up the second book after release as an individual.
Or it may be better to get it per dynamic pricing on the bundle (whichever may be less).

That's unusual - usually Logos offers an upgrade option to allow the purchase of only the new volume in situations like this.

https://community.logos.com/discussion/comment/554635#Comment_554635

Finally got a reply from Andrew yesterday: "We are going to break the Steve Ray collection into individual volumes right after it ships."

Not the answer I hoped for. The prepub is $25, the shipped bundle is $30, and John is the larger book, so presumably it will be around $20, or even more, individually. Which would pretty much obliterate the discount for getting one book through Verbum+.

Sorry, but in that case I'm not buying. I'll wait for L6 and hope it's included then.

https://community.logos.com/discussion/comment/557208#Comment_557208

. . .

Sorry, but in that case I'm not buying. I'll wait for L6 and hope it's included then.

[Y]

https://community.logos.com/discussion/comment/557208#Comment_557208

Sorry, but in that case I'm not buying.

It may be too early to call. Let's wait and see what the price is. Who knows.

Thanks for the update!

David Wilson

https://community.logos.com/discussion/comment/557224#Comment_557224

Would it not have been better just to dynamically price the bundle ?

Matthew C Jones

https://community.logos.com/discussion/comment/557280#Comment_557280

This is not the only time Logos has included (and required payment for) books that we already own. Many users have about half of the Charles Hodge Collection. We have pleaded for many months for Logos to reduce the price or break up the set, to no avail. I will be surprised to see Logos take any action on this set.

Simon’s Brother

https://community.logos.com/discussion/comment/557282#Comment_557282

On the surface of it I feel as Logos is doing the wrong thing in this instance. They love to sprout you only pay once for a resource - but if this was totally true all collections would have dynamic pricing. I've come to see you only pay once as a throw away marketing line.

However dynamic pricing on Capstone + meant I got an extremely good price that added a lot more value to my library than what I actually paid. So in the overall wash of things even if I pay the prepub price I still come out a winner by a long stretch.

We haven't had an official posting by Logos on the situation and there may even be publishing requirements that have their hand limited in what can be done - I don't have all the facts, and may never have them. So why I personally feel they could have handled this and other situations better, I have received so much from them over the years this one is not worth boycotting the product in order to make a protest - an official answer from Logos would be appreciated though to close of the matter.

https://community.logos.com/discussion/comment/557297#Comment_557297

This is not the only time Logos has included (and required payment for) books that we already own.

On the surface of it I feel as Logos is doing the wrong thing in this instance. They love to sprout you only pay once for a resource - but if this was totally true all collections would have dynamic pricing. I've come to see you only pay once as a throw away marketing line.

However dynamic pricing on Capstone + meant I got an extremely good price that added a lot more value to my library than what I actually paid. So in the overall wash of things even if I pay the prepub price I still come out a winner by a long stretch.

It doesn't sound like they will give us a good price, but they aren't charging twice, and no one needs to pay the bundled prepub price. Cancel the prepub and buy the book right after it ships, if you still want it.

I will be surprised to see Logos take any action on this set.

We haven't had an official posting by Logos on the situation

They already have taken action, and it doesn't get much more official than Andrew's e-mail above. Unless, of course, you believe I made it up. Do you want a screenshot?[:)]

Simon’s Brother

https://community.logos.com/discussion/comment/557306#Comment_557306

I believe you fgh, never thought for a moment you made it up, but i don't see a personal correspondence between a customer and a company representative as an adequate response from to a question asked on a public forum. I really appreciate what you have communicated and your efforts to get that answer so if what I said implied I doubted what you said or the value of it I apologize. I simply believe Logos should answer it here themselves, rather than leave it up to a customer to become their spokesperson.

David Ames

https://community.logos.com/discussion/comment/557208#Comment_557208

The prepub is $25, the shipped bundle is $30, and John is the larger book, so presumably it will be around $20, or even more, individually. Which would pretty much obliterate the discount for getting one book through Verbum+.

Sorry, but in that case I'm not buying. I'll wait for L6 and hope it's included then.

So we might save $5 by waiting. The John book has things I want now so I will buy. [Saved much on capstone plus to pay the extra]

https://community.logos.com/discussion/comment/557319#Comment_557319

You might save $5 or so by waiting for them to break it up (which Andrew said they'd do "right after it ships"). If it gets included in L6, you'd save pretty much the whole price. Books in Capstone are only about $2 each.

But only you can decide if it's worth waiting.

https://community.logos.com/discussion/comment/557328#Comment_557328

I don't need St. John's Gospel right now. Unless I can get a pre pub discount, I'm just going to cancel my entire order and Logos can loose a purchase from me. Like "fgh," I'll just wait and see if I can get it at a discount later.

https://community.logos.com/discussion/comment/557224#Comment_557224

Let's wait and see what the price is. Who knows.

I see that the collection is now in publication. Although it is not broken up, I do get dynamic pricing for the remaining volume ... $15.46.

What do you think?

[:)]

Simon’s Brother

https://community.logos.com/discussion/comment/559760#Comment_559760

Let's wait and see what the price is. Who knows.

I see that the collection is now in publication. Although it is not broken up, I do get dynamic pricing for the remaining volume ... $15.46.

What do you think?

I thought it was a good price and purchased it.

David Ames

https://community.logos.com/discussion/comment/557328#Comment_557328

You might save $5 or so by waiting for them to break it up (which Andrew said they'd do "right after it ships"). If it gets included in L6, you'd save pretty much the whole price. Books in Capstone are only about $2 each.

But only you can decide if it's worth waiting.

Your advise is always good. Have just received the Book on John. Have read the section that 'caught my eye'. For me it was worth not waiting.

Thanks.

https://community.logos.com/discussion/comment/559874#Comment_559874

[I thought it was a good price and purchased it.

That's not an unreasonable price. I may do the same.

https://community.logos.com/discussion/comment/559760#Comment_559760

Although it is not broken up, I do get dynamic pricing for the remaining volume ... $15.46.

What do you think?

I'm glad they changed their mind and decided on dynamic pricing instead of breaking it up. That explains the better price.

Though I think I'll still wait for a sale or for L6. Or perhaps I'll ask a sales rep to quote me a price if I need it. For the moment I've got quite enough to read, and this is going to be a very expensive Logos year, with Fathers of the Church and several other expensive prepubs.