Freezes on start up.

Tech Team

Proclaim continually freezes on start up. We are unable to use it! HELP!!

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Scott Alexander

I'm sorry to hear this. If you post your log files I can take a look.

Mac:

/Users/[username]/(~Library)/Application Support/Proclaim/Logging/
The Library folder might be hidden. If so, hit CMD+Shift+G and enter "~/library" into the box.

Windows:

XP - %USERPROFILE%\My Documents\Proclaim Log Files\
Vista/Win7 - %USERPROFILE%\My Documents\Proclaim Log Files\

Scott Alexander

Is this the account (Tech Team) you're logging into Proclaim with? I'm trying to take a look at your presentation data but don't find any synced presentations for this account.

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