Hello,
When I highlight a section of scripture in the iPhone app I am experiencing a long delay before the highlight displays on the screen. Is this normal behavior?
Thanks,
-Jeff
Hi Jeff
Graham
Hello Graham,
When I select a scripture and highlight it, it is taking 10-20sec to see the verse highlighted on the screen. The bible is downloaded to the iPhone and I have experienced this while using WiFi and 3G.
I experience the same highlighting issue using the New iPad; very fast Internet connection over wifi; and downloaded resources.
Jeff and Paul - How large are your note files? How large is the specific note file you are saving to? What happens when you change to a brand new note file? What happens when you highlight a resource without any other notes/highlights?
I'm not sure how big the file is that contains the highlight information. I haven't changed any of the defaults, so I suppose it is using whatever the default file is.
Do you have lots of notes & highlights? One way to check would be to open the note file in L4 and pretend to print it to get a page count.
You didn't answer my other questions. Did you create a new note file and see what happens? Did you try using a resource w/o any highlights/notes in it?
I create a new note for each resource in my library, so each note is pretty streamlined. I'm noticing the delay particularly when highlighting my ESV bible, which has its own note file. (Granted, it does contain quite a bit of highlighting.) After I select the highlight style I want and the note file its being assigned to and click done, it's taking about 12 seconds for the highlight to appear in the text of my bible. The delay continued after I created a new test note file to create some random highlights in the ESV.
I stated reading a new Vyrso book in the Logos iOS app last night, and did some highlighting in a newly created file, and it was a lot snappier.
I just deleted and reinstalled the app, and there's no improvement.
Paul - it sounds like the sluggishness you are experiencing is from a large note file. How many pages would it take to print?
EDIT: I forgot to add... I think it's a combo of large note file within a resource. Just for trying things out, can you try the ESV note file in the Vyrso book?
Interestingly, when I tried to add a highlight to my ESV note file - in the new Vyrso book I'm reading - the highlight was created very quickly (1 or 2 seconds.) Therefore, the Vyrso book doesn't seem to have a problem with the large note file.
I wonder if, rather than this being a large note file issue, whether it's more to do with the large number of highlights showing in the ESV resource itself? This would account for both (a) the new test note file taking a while to create a highlight in my ESV, and (b) the new Vyrso book creating a highlight quickly in my large ESV note file.
When I pretend to print my ESV note file, it runs to 94 pages of US Letter Borderless (the default page size) (on Logos 4 Mac). I guess this makes it a rather large note file!
Thanks for your help alabama - it's much appreciated.
Last night I tried selecting a new note file when highlighting in the ESV and it was still slow to display the highlight on the screen.
I also tried highlighting a different resource (Alone With God - John MacArthur) and it displayed the highlight instantly.
BTW, I also have LOTS of highlights in my ESV so my hypothesis is the same as Paul's - it may have to do with the large number of highlights within a resource rather than the size of the note file.
Ditto that. My note file is 128 pages. But even creating a new note file and adding notes to it takes the same amount of time. About 10-12 seconds between clicking done and the note actually showing up.
*Bump - paging Logos technical support...*
Hi Jeff,
Having a large notes file or lots of highlights really means the same thing - it's a lot of data that has to sync between the mobile device and Logos' servers (sometimes hundreds of megabytes). We are aware of the issue but as of yet do not have an elegant solution.
I'm not a programmer, and I certainly don't know the structure of the Logos programming, but would it be feasible to develop a sort of temp file for highlighting that would cause the newly added markups to appear relatively quickly in the resources and a background process that would add it to the permanent file. That would not do away with initial time required for loading of all markups on a resource opening, but would greatly reduce frustration levels at the user end at the time of highlight additions. Just a thought.
Welcome to the forums David. [:)]
This thread is a year and a half old... and much has changed in that time. If you are experiencing slowness, it would be good for you to create your own thread, explain your issue clearly, and provide as much relevant background info as possible (i.e. "how do you organize your notes," "how many notes do you have," "which resources experience slowness," etc.).
