Help - Accidentally restyled Highlight to "No Highlight"

I was in the process of restyling my popular highlights to conform them to the highlighter styles in the quick highlights feature of the latest iOS update. However, something went wrong...

I somehow managed to change my Blue (from the Solid Colors palette) highlighter style (which I use A LOT!!!) to "No Highlight" style.

This means that each highlight I made is still in the applicable note file, but my highlight is now invisible in the resource!

Because the "No Highlight" doesn't appear in my highlights palette, I don't seem to be able to undo this change by restyling No Highlight back to a proper highlight style.

Does anyone know any other way to restyle a highlight, or do I need to contact Tech Support for help?

Thanks Yes

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Graham Criddle

Because the "No Highlight" doesn't appear in my highlights palette, I don't seem to be able to undo this change by restyling No Highlight back to a proper highlight style.

I can't immediately think of a way to do this in bulk. Even if it were possible it would probably end up including all your highlights which you had intended to make "no highlight"

Does anyone know any other way to restyle a highlight, or do I need to contact Tech Support for help?

I would contact Tech Support and don't make any further changes until they have had a chance to have a look at it

Hope you get this resolved quickly.

Paul-C

https://community.logos.com/discussion/comment/573814#Comment_573814

Appreciate the advice Graham - will do! Thanks.

Paul-C

https://community.logos.com/discussion/comment/573818#Comment_573818

Spoke with technical support. It appears that there is no way to either:

1. Bulk "un-restyle" highlights; or

2. Bulk restyle the "No Highlight" highlight style to a highlight style that does have some sort of highlight attached to it.

Bummer - as I've effectively lost a lot of highlights due to my own carelessness!

Paul-C

https://community.logos.com/discussion/comment/573868#Comment_573868

If I re-installed a Time Machine back-up so that I restored Logos to as it was a few days ago, and perhaps deleted and re-installed my iOS apps, might this restore my highlights, or would the highlights synced on the server over-ride my attempt to restore the highlights?

Dustin Masters (Work)

https://community.logos.com/discussion/comment/573881#Comment_573881

I am looking into this issue for you right now. I'll follow up with you in an email.

Paul-C

https://community.logos.com/discussion/comment/573919#Comment_573919

Just to round off this story for future reference, Logos tech support restored all my note files to the state they were in the day before I had this disaster, and it's all back how it should be.

I'm very grateful for the excellent support and customer service I received. Thank you, Logos. [Y]

Graham Criddle

https://community.logos.com/discussion/comment/574064#Comment_574064

Just to round off this story for future reference, Logos tech support restored all my note files to the state they were in the day before I had this disaster, and it's all back how it should be.

I'm very grateful for the excellent support and customer service I received. Thank you, Logos.

This is a great testimony and thanks for sharing it with us.

Glad you managed to get things restored.