Passage Guide XML error when using Media Resources and Topics

Hi John

Does this happen for all Passages?

It works fine for me on my Android phone (running Android 2.3.5) - I am running the beta release of the Android app (build 236) but there is nothing in the release notes that suggests this addresses this problem

Graham

https://community.logos.com/discussion/comment/587177#Comment_587177

Yes, this error occurs for any resource, e.g. Anchor Bible Dictionary, that I select in the Passage Guide "Topics" and also for any "Media Resource" I select. I do not get this error when using my LG Optimus G Pro phone, which is running the exact same Logos Bible App version.

https://community.logos.com/discussion/comment/587228#Comment_587228

Correction, I am getting the same error on my LG Optimus G Pro as well. Not sure what is going on that I am getting the XML error.

https://community.logos.com/discussion/comment/587232#Comment_587232

Sorry, I misread your original post.

i thought you were getting the error when opening a section, not actually clicking on a resource.

when I click on a resource as you describe I just get a blank screen - so a different symptom but it isn't working properly at all.

I've just checked on my iPad and get the same problem so it looks like some sort of server problem.

hopefully someone from Logos will see this and look into it tomorrow

Graham

https://community.logos.com/discussion/comment/587247#Comment_587247

I've just checked on my iPad and get the same problem so it looks like some sort of server problem.

hopefully someone from Logos will see this and look into it tomorrow

Is this still happening for you? I am unable to reproduce this one...

https://community.logos.com/discussion/comment/587398#Comment_587398

I've just checked on my iPad and get the same problem so it looks like some sort of server problem.

hopefully someone from Logos will see this and look into it tomorrow

Is this still happening for you? I am unable to reproduce this one...

yes, still happening - blank screen when I click on an image from media resources in PG

https://community.logos.com/discussion/comment/587463#Comment_587463

yes, still happening - blank screen when I click on an image from media resources in PG

Sorry - I actually *can* reproduce this... I skimmed through this post too quickly and missed the Media Resource part. I'll write up a case.

https://community.logos.com/discussion/comment/587467#Comment_587467

Thanks Kevin

Same issue applies when clicking on an entry in the Topics section

Graham

https://community.logos.com/discussion/comment/587470#Comment_587470

Thanks, I'm still getting the XML error.

https://community.logos.com/discussion/comment/587511#Comment_587511

Thanks, I'm still getting the XML error.

Hi John,
I've written up a case for this issue; I don't have an ETA of when it will be fixed, however.

https://community.logos.com/discussion/comment/587513#Comment_587513

Thanks!

https://community.logos.com/discussion/comment/587526#Comment_587526

Still getting the same XML error any news on a fix??

https://community.logos.com/discussion/comment/587513#Comment_587513

Still getting the XML error, any news on a fix??