Preparing your Library...

I have been running beta 4 without significant problems. Last night my system updated itself I suppose to beta 5. Since then the "Preparing Your Library" Message has been running. I have stopped and restarted it after many hours, but still going. Is there a way to see if progress is being made? Log files, etc. Should this take many hours?

After Watching the Log I find Syncmanager "Downloading items" every 5 minutes....Is this OK?

2009-12-17 20:05:39.1621    10    Info    SyncManager    (Timed) Downloading items.
2009-12-17 20:05:39.9811    10    Info    SyncManager    (818ms) Downloading items.
2009-12-17 20:10:40.0193    10    Info    SyncManager    (Timed) Downloading items.
2009-12-17 20:10:40.7413    10    Info    SyncManager    (714ms) Downloading items.
2009-12-17 20:15:40.7745    10    Info    SyncManager    (Timed) Downloading items.
2009-12-17 20:15:41.4955    10    Info    SyncManager    (720ms) Downloading items.
2009-12-17 20:20:41.5317    10    Info    SyncManager    (Timed) Downloading items.
2009-12-17 20:20:42.3547    10    Info    SyncManager    (822ms) Downloading items.
2009-12-17 20:25:42.3879    10    Info    SyncManager    (Timed) Downloading items.
2009-12-17 20:25:43.1159    10    Info    SyncManager    (727ms) Downloading items.
2009-12-17 20:30:43.1471    10    Info    SyncManager    (Timed) Downloading items.
2009-12-17 20:30:43.9632    10    Info    SyncManager    (815ms) Downloading items.
2009-12-17 20:35:43.9973    10    Info    SyncManager    (Timed) Downloading items.
2009-12-17 20:35:44.8234    10    Info    SyncManager    (825ms) Downloading items.
2009-12-17 20:40:44.8565    10    Info    SyncManager    (Timed) Downloading items.
2009-12-17 20:40:45.5646    10    Info    SyncManager    (707ms) Downloading items.
2009-12-17 20:45:45.5957    10    Info    SyncManager    (Timed) Downloading items.
2009-12-17 20:45:46.3078    10    Info    SyncManager    (711ms) Downloading items.
2009-12-17 20:50:46.3399    10    Info    SyncManager    (Timed) Downloading items.
2009-12-17 20:50:47.2460    10    Info    SyncManager    (905ms) Downloading items.
2009-12-17 20:55:47.2771    10    Info    SyncManager    (Timed) Downloading items.
2009-12-17 20:55:48.1212    10    Info    SyncManager    (843ms) Downloading items.
2009-12-17 21:00:48.1513    10    Info    SyncManager    (Timed) Downloading items.
2009-12-17 21:00:48.8794    10    Info    SyncManager    (727ms) Downloading items.
2009-12-17 21:05:48.9115    10    Info    SyncManager    (Timed) Downloading items.
2009-12-17 21:05:49.8336    10    Info    SyncManager    (920ms) Downloading items.
2009-12-17 21:10:49.8658    10    Info    SyncManager    (Timed) Downloading items.
2009-12-17 21:10:50.5938    10    Info    SyncManager    (728ms) Downloading items.
2009-12-17 21:15:50.6290    10    Info    SyncManager    (Timed) Downloading items.
2009-12-17 21:15:51.3470    10    Info    SyncManager    (717ms) Downloading items.
2009-12-17 21:20:51.3772    10    Info    SyncManager    (Timed) Downloading items.
2009-12-17 21:20:52.7012    10    Info    SyncManager    (1324ms) Downloading items.
2009-12-17 21:25:52.7374    10    Info    SyncManager    (Timed) Downloading items.
2009-12-17 21:25:53.4944    10    Info    SyncManager    (756ms) Downloading items.

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Comments

TCBlack

It shouldn't take that long, but then again I don't know anything about your system specs.

If Diagnostic Logging is enabled you can find your logs in documents/logos logs/*.log

Icarus38376

https://community.logos.com/discussion/comment/58412#Comment_58412

My Machine is pretty fast. "Preparing" has never taken more than a few minutes...

Here are the Log files...I don't see anything obvious...

Indexer Log First...

2009-12-17 19:30:12.5764    1    Info    Program    Starting application (version 4.1.3.4141).
2009-12-17 19:30:12.5864    1    Info    Program    Using language en-US
2009-12-17 19:30:12.6425    1    Info    UserManager    Opening UserManager in C:\Users\PDC\AppData\Local\Logos4\Users.
2009-12-17 19:30:12.6425    1    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Users\UserManager.db
2009-12-17 19:30:12.8905    1    Info    Program    Setting status to Initializing
2009-12-17 19:30:12.8915    1    Info    Program    Processing existing commands.
2009-12-17 19:30:12.8915    1    Info    Program    Setting status to PreparingLibrary
2009-12-17 19:30:12.8915    1    Info    Program    Creating digital library services.
2009-12-17 19:30:12.9255    1    Info    DigitalLibraryServices    Initializing DigitalLibraryServices. (Shared Folder= C:\Users\PDC\AppData\Local\Logos4\Shared, Data Folder = C:\Users\PDC\AppData\Local\Logos4\Data\ylo4t314.3cd, Documents Folder = C:\Users\PDC\AppData\Local\Logos4\Documents\ylo4t314.3cd)
2009-12-17 19:30:12.9465    5    Info    DigitalLibraryServices    (Timed) Creating update manager.
2009-12-17 19:30:12.9465    5    Info    DigitalLibraryServices    (Timed) Creating license manager.
2009-12-17 19:30:12.9465    5    Info    LicenseManager    Opening LicenseManager in C:\Users\PDC\AppData\Local\Logos4\Data\ylo4t314.3cd\LicenseManager; products folder is C:\Users\PDC\AppData\Local\Logos4\Shared\Products
2009-12-17 19:30:12.9545    5    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Data\ylo4t314.3cd\LicenseManager\Products.db
2009-12-17 19:30:13.0165    5    Info    DigitalLibraryServices    (68ms) Creating license manager.
2009-12-17 19:30:13.0165    5    Info    DigitalLibraryServices    (Timed) Creating resource manager.
2009-12-17 19:30:13.0165    5    Info    DigitalLibraryServices    (Timed) Creating data type options.
2009-12-17 19:30:13.0165    5    Info    DigitalLibraryServices    (2ms) Creating data type options.
2009-12-17 19:30:13.0615    5    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Data\ylo4t314.3cd\ResourceManager\ResourceManager.db
2009-12-17 19:30:13.3305    5    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Documents\ylo4t314.3cd\ResourceManager\ResourceSyncManager.db
2009-12-17 19:30:13.3305    5    Info    DigitalLibraryServices    (316ms) Creating resource manager.
2009-12-17 19:30:13.3305    5    Info    UpdateManager    Initializing update manager.
2009-12-17 19:30:13.3305    5    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Data\ylo4t314.3cd\UpdateManager\Updates.db
2009-12-17 19:30:13.3465    5    Info    DigitalLibraryServices    (399ms) Creating update manager.
2009-12-17 19:30:13.3615    1    Info    Program    Setting notification icon tool tip to: Logos Bible Software is downloading updates
2009-12-17 19:30:13.3835    5    Info    DigitalLibraryServices    (Timed) Creating download manager.
2009-12-17 19:30:13.3835    5    Info    DownloadManager    Opening Download Manager in C:\Users\PDC\AppData\Local\Logos4\Data\ylo4t314.3cd\DownloadManager.
2009-12-17 19:30:13.3905    5    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Data\ylo4t314.3cd\DownloadManager\DownloadManager.db
2009-12-17 19:30:13.3905    5    Info    DigitalLibraryServices    (10ms) Creating download manager.
2009-12-17 19:30:13.3905    5    Info    Program    There are 0 updates downloading (out of a maximum of 4); starting a new job (from 2 queued updates).
2009-12-17 19:30:13.3905    5    Warn    UpdateManager    Existing job 'Update:1962' exists; removing it.

Startup Log Next...

2009-12-17 19:29:53.4304    1    Info    OurApp    Starting application (version 4.01.3.4141) at 0.233 seconds.
2009-12-17 19:29:53.6254    1    Info    OurApp    WPF rendering tier 2; targeting 20 FPS.
2009-12-17 19:29:53.6414    1    Info    OurApp    Auto-detected UI language: en-US
2009-12-17 19:29:53.6414    1    Info    OurApp    Culture.Current.LanguageName: en-US
2009-12-17 19:29:53.6414    1    Info    OurApp    Loading application XAML.
2009-12-17 19:29:54.4974    1    Info    OurApp    Running application.
2009-12-17 19:29:54.6074    1    Info    OurApp    Creating AppModel.
2009-12-17 19:29:54.6504    1    Info    UserManager    Opening UserManager in C:\Users\PDC\AppData\Local\Logos4\Users.
2009-12-17 19:29:54.6594    1    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Users\UserManager.db
2009-12-17 19:29:54.7504    1    Info    LDLS4.AppModel    Running AppModel.
2009-12-17 19:29:54.8994    1    Info    AppStartupModel    (Timed) Checking 'Use Internet' setting.
2009-12-17 19:29:54.9124    1    Info    DigitalLibraryServices    Initializing DigitalLibraryServices. (Shared Folder= C:\Users\PDC\AppData\Local\Logos4\Shared, Data Folder = C:\Users\PDC\AppData\Local\Logos4\Data\ylo4t314.3cd, Documents Folder = C:\Users\PDC\AppData\Local\Logos4\Documents\ylo4t314.3cd)
2009-12-17 19:29:54.9124    1    Info    DigitalLibraryServices    (Timed) Creating local user preferences.
2009-12-17 19:29:54.9124    1    Info    PreferencesManager    Opening PreferencesManager in C:\Users\PDC\AppData\Local\Logos4\Documents\ylo4t314.3cd\LocalUserPreferences.
2009-12-17 19:29:54.9194    1    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Documents\ylo4t314.3cd\LocalUserPreferences\PreferencesManager.db
2009-12-17 19:29:54.9194    1    Info    DigitalLibraryServices    (11ms) Creating local user preferences.
2009-12-17 19:29:54.9424    1    Info    AppStartupModel    (42ms) Checking 'Use Internet' setting.
2009-12-17 19:29:54.9424    1    Info    OurApp    Status changed: LoggingIn
2009-12-17 19:29:54.9424    1    Info    OurApp    Status changed: LogInPrompt
2009-12-17 19:29:55.1535    1    Info    IsWorkingControl    Showing IsWorkingControl soon (name LoggingInViewWorking id 50632145)
2009-12-17 19:29:55.2175    1    Info    IsWorkingControl    Showing IsWorkingControl soon (name CheckingForUpdatesViewWorking id 40198173)
2009-12-17 19:29:55.2175    1    Info    IsWorkingControl    Showing IsWorkingControl soon (name PreparingLibraryViewWorking id 21454193)
2009-12-17 19:29:55.2175    1    Info    OurApp    Hydrating resource dictionaries.
2009-12-17 19:29:57.0646    1    Info    OurApp    Showing startup window LDLS4.Startup.StartupWindow at 3.867 seconds.
2009-12-17 19:29:57.0756    1    Info    IsWorkingControl    Showing IsWorkingControl (name LoggingInViewWorking id 50632145)
2009-12-17 19:29:57.0756    1    Info    IsWorkingControl    Showing IsWorkingControl (name CheckingForUpdatesViewWorking id 40198173)
2009-12-17 19:29:57.0756    1    Info    IsWorkingControl    Showing IsWorkingControl (name PreparingLibraryViewWorking id 21454193)
2009-12-17 19:30:08.4322    1    Info    OurApp    Status changed: LoggingIn
2009-12-17 19:30:08.4532    1    Info    IsWorkingControl    IsWorkingControl.IsAnimating = True (name LoggingInViewWorking id 50632145)
2009-12-17 19:30:08.4532    1    Info    TimelineUtility    Timeline state changed to Active (timeline SmallWorkingControlVisibleTimeline id 540121)
2009-12-17 19:30:08.4602    1    Info    TimelineUtility    Timeline state changed to Active (timeline LargeWorkingControlVisibleTimeline id 4861097)
2009-12-17 19:30:08.4842    1    Warn    ElementUtility    Unable to set focus to default focus: PasswordBox (UserPasswordBox) <- StackPanel <- Grid <- ContentPresenter <- Border <- LogInPromptView <- Grid <- Grid <- ContentPresenter <- AdornerDecorator <- Border <- StartupWindow
2009-12-17 19:30:08.4842    1    Info    ElementUtility    Couldn't find default focus; focus set to first focusable item.
2009-12-17 19:30:08.4922    1    Warn    ElementUtility    Unable to set focus to default focus: PasswordBox (UserPasswordBox) <- StackPanel <- Grid <- ContentPresenter <- Border <- LogInPromptView <- Grid <- Grid <- ContentPresenter <- AdornerDecorator <- Border <- StartupWindow
2009-12-17 19:30:08.4922    1    Info    ElementUtility    Couldn't find default focus; focus set to first focusable item.
2009-12-17 19:30:08.5322    5    Info    WebServiceClient    (Timed) Calling Login.
2009-12-17 19:30:10.3533    5    Info    WebServiceClient    (1821ms) Calling Login.
2009-12-17 19:30:10.8673    1    Info    DigitalLibraryServices    Initializing DigitalLibraryServices. (Shared Folder= C:\Users\PDC\AppData\Local\Logos4\Shared, Data Folder = C:\Users\PDC\AppData\Local\Logos4\Data\ylo4t314.3cd, Documents Folder = C:\Users\PDC\AppData\Local\Logos4\Documents\ylo4t314.3cd)
2009-12-17 19:30:10.8673    1    Info    DigitalLibraryServices    (Timed) Creating statistics manager.
2009-12-17 19:30:10.8984    1    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Data\ylo4t314.3cd\Statistics\Statistics.db
2009-12-17 19:30:11.2584    1    Info    DigitalLibraryServices    (388ms) Creating statistics manager.
2009-12-17 19:30:11.4064    1    Info    DigitalLibraryServices    (Timed) Creating sync manager.
2009-12-17 19:30:11.4064    1    Info    DigitalLibraryServices    (Timed) Creating local user preferences.
2009-12-17 19:30:11.4064    1    Info    PreferencesManager    Opening PreferencesManager in C:\Users\PDC\AppData\Local\Logos4\Documents\ylo4t314.3cd\LocalUserPreferences.
2009-12-17 19:30:11.4094    1    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Documents\ylo4t314.3cd\LocalUserPreferences\PreferencesManager.db
2009-12-17 19:30:11.4094    1    Info    DigitalLibraryServices    (3ms) Creating local user preferences.
2009-12-17 19:30:11.4094    1    Info    DigitalLibraryServices    (16ms) Creating sync manager.
2009-12-17 19:30:11.4484    10    Info    DigitalLibraryServices    (Timed) Creating copy Bible verses style manager.
2009-12-17 19:30:11.4564    10    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Documents\ylo4t314.3cd\CopyBibleVerses\CopyBibleVerses.db
2009-12-17 19:30:11.4844    1    Info    DigitalLibraryServices    (Timed) Creating user preferences.
2009-12-17 19:30:11.4844    1    Info    PreferencesManager    Opening PreferencesManager in C:\Users\PDC\AppData\Local\Logos4\Documents\ylo4t314.3cd\UserPreferences.
2009-12-17 19:30:11.4874    1    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Documents\ylo4t314.3cd\UserPreferences\PreferencesManager.db
2009-12-17 19:30:11.4874    1    Info    DigitalLibraryServices    (3ms) Creating user preferences.
2009-12-17 19:30:11.4874    1    Info    DigitalLibraryServices    (Timed) Creating license manager.
2009-12-17 19:30:11.4874    10    Info    DigitalLibraryServices    (48ms) Creating copy Bible verses style manager.
2009-12-17 19:30:11.4874    1    Info    LicenseManager    Opening LicenseManager in C:\Users\PDC\AppData\Local\Logos4\Data\ylo4t314.3cd\LicenseManager; products folder is C:\Users\PDC\AppData\Local\Logos4\Shared\Products
2009-12-17 19:30:11.4874    10    Info    DigitalLibraryServices    (Timed) Creating document manager.
2009-12-17 19:30:11.5114    10    Info    DigitalLibraryServices    (Timed) Creating resource manager.
2009-12-17 19:30:11.5114    10    Info    DigitalLibraryServices    (Timed) Creating data type options.
2009-12-17 19:30:11.5114    1    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Data\ylo4t314.3cd\LicenseManager\Products.db
2009-12-17 19:30:11.5114    10    Info    DigitalLibraryServices    (2ms) Creating data type options.
2009-12-17 19:30:11.5634    1    Info    DigitalLibraryServices    (67ms) Creating license manager.
2009-12-17 19:30:11.5734    10    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Data\ylo4t314.3cd\ResourceManager\ResourceManager.db
2009-12-17 19:30:11.5854    5    Info    WebServiceClient    (Timed) Calling GetLicensesData.
2009-12-17 19:30:11.6674    10    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Documents\ylo4t314.3cd\ResourceManager\ResourceSyncManager.db
2009-12-17 19:30:11.6674    10    Info    DigitalLibraryServices    (160ms) Creating resource manager.
2009-12-17 19:30:11.6674    10    Info    DigitalLibraryServices    (Timed) Creating guide manager.
2009-12-17 19:30:11.6764    10    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Documents\ylo4t314.3cd\Guides\guides.db
2009-12-17 19:30:11.8444    10    Info    DigitalLibraryServices    (170ms) Creating guide manager.
2009-12-17 19:30:11.9074    10    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Documents\ylo4t314.3cd\Documents\Notes\notes.db
2009-12-17 19:30:11.9124    10    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Documents\ylo4t314.3cd\Documents\DocumentInfo.db
2009-12-17 19:30:11.9674    10    Info    DigitalLibraryServices    (456ms) Creating document manager.
2009-12-17 19:30:11.9704    10    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Documents\ylo4t314.3cd\Documents\WordFind\WordFind.db
2009-12-17 19:30:11.9704    10    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Documents\ylo4t314.3cd\Documents\Clippings\Clippings.db
2009-12-17 19:30:11.9704    10    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Documents\ylo4t314.3cd\Documents\VisualFilter\VisualFilter.db
2009-12-17 19:30:11.9704    10    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Documents\ylo4t314.3cd\Documents\SyntaxSearch\SyntaxSearch.db
2009-12-17 19:30:11.9704    10    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Documents\ylo4t314.3cd\Documents\Handout\Handout.db
2009-12-17 19:30:11.9884    10    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Documents\ylo4t314.3cd\Documents\ReadingPlan\ReadingPlan.db
2009-12-17 19:30:11.9884    10    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Documents\ylo4t314.3cd\Documents\Code\Code.db
2009-12-17 19:30:11.9884    10    Info    DigitalLibraryServices    (Timed) Creating shortcuts manager.
2009-12-17 19:30:11.9884    10    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Documents\ylo4t314.3cd\ShortcutsManager\shortcuts.db
2009-12-17 19:30:11.9884    10    Info    DigitalLibraryServices    (3ms) Creating shortcuts manager.
2009-12-17 19:30:11.9884    10    Info    DigitalLibraryServices    (Timed) Creating layouts manager.
2009-12-17 19:30:11.9884    10    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Documents\ylo4t314.3cd\LayoutManager\layouts.db
2009-12-17 19:30:12.0014    10    Info    DigitalLibraryServices    (3ms) Creating layouts manager.
2009-12-17 19:30:12.0014    10    Info    DigitalLibraryServices    (Timed) Creating bookmarks manager.
2009-12-17 19:30:12.0014    10    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Documents\ylo4t314.3cd\BookmarksManager\bookmarks.db
2009-12-17 19:30:12.0014    10    Info    DigitalLibraryServices    (4ms) Creating bookmarks manager.
2009-12-17 19:30:12.0014    10    Info    DigitalLibraryServices    (Timed) Creating favorites manager.
2009-12-17 19:30:12.0014    10    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Documents\ylo4t314.3cd\FavoritesManager\favorites.db
2009-12-17 19:30:12.0014    10    Info    DigitalLibraryServices    (3ms) Creating favorites manager.
2009-12-17 19:30:12.0014    10    Info    DigitalLibraryServices    (Timed) Creating resource collection manager.
2009-12-17 19:30:12.0014    10    Info    DigitalLibraryServices    (Timed) Creating library catalog.
2009-12-17 19:30:12.0184    10    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Documents\ylo4t314.3cd\LibraryCatalog\LibraryCatalogSync.db
2009-12-17 19:30:12.0184    10    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Data\ylo4t314.3cd\LibraryCatalog\catalog.db
2009-12-17 19:30:12.0184    10    Info    DigitalLibraryServices    (16ms) Creating library catalog.
2009-12-17 19:30:12.0184    10    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Documents\ylo4t314.3cd\ResourceCollectionManager\ResourceCollectionManager.db
2009-12-17 19:30:12.0334    10    Info    DigitalLibraryServices    (21ms) Creating resource collection manager.
2009-12-17 19:30:12.0334    10    Info    DigitalLibraryServices    (Timed) Creating keylink manager.
2009-12-17 19:30:12.0334    10    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Data\ylo4t314.3cd\KeyLinkManager\keylinkmanager.db
2009-12-17 19:30:12.0334    10    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Documents\ylo4t314.3cd\KeyLinkManager\KeyLinkSyncManager.db
2009-12-17 19:30:12.0484    10    Info    DigitalLibraryServices    (14ms) Creating keylink manager.
2009-12-17 19:30:12.0484    10    Info    DigitalLibraryServices    (Timed) Creating visual markup manager.
2009-12-17 19:30:12.0484    10    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Documents\ylo4t314.3cd\VisualMarkup\visualmarkup.db
2009-12-17 19:30:12.0484    5    Info    WebServiceClient    (471ms) Calling GetLicensesData.
2009-12-17 19:30:12.0484    10    Info    DigitalLibraryServices    (5ms) Creating visual markup manager.
2009-12-17 19:30:12.0484    10    Info    DigitalLibraryServices    (Timed) Creating user input database.
2009-12-17 19:30:12.0484    10    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Documents\ylo4t314.3cd\UserInputs\UserInputs.db
2009-12-17 19:30:12.0484    10    Info    DigitalLibraryServices    (4ms) Creating user input database.
2009-12-17 19:30:12.0644    1    Info    AppStartupModel    User is online; determining if check for updates should be forced.
2009-12-17 19:30:12.0644    1    Info    DigitalLibraryServices    (Timed) Creating update manager.
2009-12-17 19:30:12.0644    1    Info    UpdateManager    Initializing update manager.
2009-12-17 19:30:12.0644    1    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Data\ylo4t314.3cd\UpdateManager\Updates.db
2009-12-17 19:30:12.0644    1    Info    DigitalLibraryServices    (8ms) Creating update manager.
2009-12-17 19:30:12.0834    1    Info    IndexerProcess    Indexer is not running for user ylo4t314.3cd.
2009-12-17 19:30:12.1004    1    Info    DigitalLibraryServices    (Timed) Creating reverse interlinear manager.
2009-12-17 19:30:12.1004    1    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Data\ylo4t314.3cd\ReverseInterlinearManager\reverseinterlinearmanager.db
2009-12-17 19:30:12.1004    1    Info    DigitalLibraryServices    (5ms) Creating reverse interlinear manager.
2009-12-17 19:30:12.1004    1    Info    DigitalLibraryServices    (Timed) Creating library index.
2009-12-17 19:30:12.1124    1    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Data\ylo4t314.3cd\LibraryIndex\LibraryIndex.db
2009-12-17 19:30:12.1124    1    Info    DigitalLibraryServices    (7ms) Creating library index.
2009-12-17 19:30:12.1124    1    Info    DigitalLibraryServices    (Timed) Creating download manager.
2009-12-17 19:30:12.1264    1    Info    DownloadManager    Opening Download Manager in C:\Users\PDC\AppData\Local\Logos4\Data\ylo4t314.3cd\DownloadManager.
2009-12-17 19:30:12.1264    1    Info    LocalFileDatabase    Found existing database at C:\Users\PDC\AppData\Local\Logos4\Data\ylo4t314.3cd\DownloadManager\DownloadManager.db
2009-12-17 19:30:12.1264    1    Info    DigitalLibraryServices    (7ms) Creating download manager.
2009-12-17 19:30:12.1264    1    Info    IndexerProcess    Launching indexer because there are BITS download jobs.
2009-12-17 19:30:12.1264    1    Info    IndexerProcess    Indexer process ID is 7716; watching for exit.
2009-12-17 19:30:12.1264    1    Info    OurApp    Status changed: WaitingForIndexer
2009-12-17 19:30:12.1264    1    Info    IsWorkingControl    IsWorkingControl.IsAnimating = False (name LoggingInViewWorking id 50632145)
2009-12-17 19:30:12.1264    1    Info    TimelineUtility    Timeline state changed to Stopped (timeline LargeWorkingControlVisibleTimeline id 4861097)
2009-12-17 19:30:12.1264    1    Info    IsWorkingControl    IsWorkingControl.IsAnimating = True (name PreparingLibraryViewWorking id 21454193)
2009-12-17 19:30:12.1454    1    Info    TimelineUtility    Timeline state changed to Active (timeline SmallWorkingControlVisibleTimeline id 540121)
2009-12-17 19:30:12.1454    1    Info    TimelineUtility    Timeline state changed to Active (timeline LargeWorkingControlVisibleTimeline id 4861097)
2009-12-17 19:30:12.1994    1    Warn    ElementUtility    Unable to set focus to default focus: PasswordBox (UserPasswordBox) <- StackPanel <- Grid <- ContentPresenter <- Border <- LogInPromptView <- Grid <- Grid <- ContentPresenter <- AdornerDecorator <- Border <- StartupWindow
2009-12-17 19:30:12.1994    1    Info    ElementUtility    Couldn't find default focus; focus set to first focusable item.
2009-12-17 19:30:12.2344    10    Info    SyncItemSourceBase`2    Resetting pending 'Document' items.
2009-12-17 19:30:12.3954    10    Info    SyncManager    (Timed) Downloading items.
2009-12-17 19:30:13.4575    10    Info    SyncManager    (1061ms) Downloading items.

TCBlack

https://community.logos.com/discussion/comment/58425#Comment_58425

After Watching the Log I find Syncmanager "Downloading items" every 5 minutes....Is this OK?

I checked against my own logs and I'm seeing the same five minutes or so between syncs. They are brief, but I have to say that it's a lot of web traffic, a bit too frequently. Perhaps we can have a Logos tech comment on this?

Here are the Log files...I don't see anything obvious...

I don't see anything right away either, but those are truncated logs, can you zip both logs up and upload them here? When you hit reply the reply box will have a little paperclip which will let you upload the whole logs. Thanks

Icarus38376

https://community.logos.com/discussion/comment/58536#Comment_58536

6518.Logos4 Log File.zip">http://community.logos.com/cfs-file.ashx/__key/CommunityServer.Discussions.Components.Files/78/6518.Logos4-Log-File.zip:550:0]

Thanks, Tom

I let it run over night, and I am stil seeing

2009-12-18 07:32:33.0424    10    Info    SyncManager    (Timed) Downloading items.
2009-12-18 07:32:33.7644    10    Info    SyncManager    (721ms) Downloading items.
2009-12-18 07:37:33.7936    10    Info    SyncManager    (Timed) Downloading items.
2009-12-18 07:37:34.6966    10    Info    SyncManager    (903ms) Downloading items.
2009-12-18 07:42:34.7258    10    Info    SyncManager    (Timed) Downloading items.
2009-12-18 07:42:35.4648    10    Info    SyncManager    (738ms) Downloading items.
2009-12-18 07:47:35.4930    10    Info    SyncManager    (Timed) Downloading items.
2009-12-18 07:47:36.2210    10    Info    SyncManager    (727ms) Downloading items.
2009-12-18 07:52:36.2512    10    Info    SyncManager    (Timed) Downloading items.
2009-12-18 07:52:37.1513    10    Info    SyncManager    (899ms) Downloading items.

The Log File is attached...

Mark Barnes

https://community.logos.com/discussion/comment/58762#Comment_58762

The error has occurred prior to that syncing, here:

2009-12-17 20:00:38.7609    10    Warn    SyncManager    Error occurred during synchronization download - Libronix.DigitalLibrary.Synchronization.SyncClientException: Unhandled exception during synchronization. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 216.57.195.3:443
   at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
   at System.Net.Sockets.Socket.InternalConnect(EndPoint remoteEP)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception)
   --- End of inner exception stack trace ---
   at System.Net.HttpWebRequest.GetResponse()
   at Libronix.DigitalLibrary.Synchronization.SyncClient.SubmitRequest(SyndicationFeed feed, DateTime since, IEnumerable`1 headers)
   at Libronix.DigitalLibrary.Synchronization.SyncClient.GetItems(DateTime since, IEnumerable`1 ignoreSyncDates)
   --- End of inner exception stack trace ---
   at Libronix.DigitalLibrary.Synchronization.SyncClient.GetItems(DateTime since, IEnumerable`1 ignoreSyncDates)
   at Libronix.DigitalLibrary.Synchronization.SyncManager.DownloadItems(ISyncClient syncClient, DateTime dtSince, IEnumerable`1 seqIgnoreSyncDates, IDictionary`2 dictItemSources, ISyncDownloadContext context)

That looks to me like a problem at Logos' end, that Logos4 isn't handling very well.

Can I suggest holding down CTRL when you load Logos, then logging in offline? If this works, you could close and try again normally.

Icarus38376

https://community.logos.com/discussion/comment/58785#Comment_58785

Hey Folks,

Thanks for the help....I rebooted the system it downloaded and installed an update (36mb) and then started right up. I suspect that the last update was incomplete.

All better now...thanks

Pete

TCBlack

https://community.logos.com/discussion/comment/58805#Comment_58805

I'm glad it's working Peter.

Study on...