Purchased wrong book! Can this be fixed?

Rev. Delwyn X. Campbell Sr
Rev. Delwyn X. Campbell Sr Member Posts: 1 ✭✭
edited November 2024 in English Forum

When I purchased Logos 5 Lutheran Gold, I needed a Greek NT Text, I wanted the UBS4 like the one I have in hard cover (with textual apparatus), but I was told that Logos did not have it. Instead, I was offered the Swanson UBS4. Since then, I discovered that Logos does, in fact, have what I was seeking. If I buy it now, I will have two copies of the UBS4, one with, and one without, the textual apparatus. Can we fix this?

Comments

  • Floyd  Johnson
    Floyd Johnson Member Posts: 4,002 ✭✭✭

    Not sure where you call home, but I expect a call to Customer Support tomorrow can get this corrected.  If calling is not an option, then start a chat session once Customer Support is open tomorrow.  

    Blessings,
    Floyd

    Pastor-Patrick.blogspot.com

  • Dan Francis
    Dan Francis Member Posts: 5,336 ✭✭✭

    Purchases are always refundable within 30 days for any reason, all you have to do is call and tell them it was not what you wanted.

    -Dan

  • Rosie Perera
    Rosie Perera Member Posts: 26,194 ✭✭✭✭✭

    Call Logos Customer Service, and they can sort it out for you. From anywhere in North America, 800-875-6467. From elsewhere, +1 360-527-1700.

    Business hours are Mon - Sat 6AM - 6PM Pacific Time.

    If time zones are an issue, or phone call not preferable, you can email them at customerservice@logos.com