issue with auto-advance on slide double-click

This morning we noticed an issue that causes the presentation to be auto-advanced to the next item in the order of worship when double-clicking a slide in the current item in the order of worship.

To replicate the issue:

go on air
navigate through to the last few slides of a song, where the next item in the order of worship is not viewable in the slide order in the bottom of the proclaim window.
double-click on any slide in the current item in the order of worship
the presentation is auto-advanced to a random slide in the next item in the order of worship

Needless to say, this causes us some trouble during services.

Thanks in advance for your assistance!

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Comments

Josh Edwards

I can replicate this behavior, however, I don't know if they would actually consider this a bug as clicking the slides on the bottom is not designed to be double clicked. The current design works when you single click a slide. The problem you are referring to is a result of the program interpreting the double click as 2 single clicks. What's happening is the entire bottom slide strip is shifting left because the active slide you click to (the first click) is the last slide in the strip and then everything shifts left to give you a better overview of what's coming next. The 2nd click then jumps to the next to last slide in the slide row that was in the same position as the previous slide you double clicked. Like I said, it's designed to work with single clicks, not double clicks. You may have to just train your volunteers to use single clicks and not double clicks.

One way you could remedy this is to use the right and left arrow keys to navigate your slides. If you have your song lyrics in the correct order, all your operator needs to do is use the right arrow key to advance to the next slide. If you need to skip to the next item you can use control+right arrow (or command+right arrow if you are using a mac) and it will jump to the next item in the list. Hope this helps you out.

Todd Johnston

Thanks Josh. I appreciate you taking a look.

So this is a "feature" then? [:)]

Double-clicking on any slide that doesn't cause such an advance simply moves the presentation to the double-clicked slide. This doesn't occur when any slide is double-clicked, only when double-clicking a slide that would normally cause and advance to the next set of slides for viewing purposes (i guess). As such, it's ancillary to whatever double-clicking is generally intended to do.

Training people to unlearn double-clicking on things as they've done for a couple decades probably isn't going to happen.

double-clicking is used commonly enough to not be associated with a randomly inserted "feature" that results in pretty disastrous consequences while presenting.

I doubt your devs have this as an intended "feature" of your design and I can't see any reason why it should be in place. It's a UX bug and should be fixed.