"Loading Library Data" and "Library Data Incomplete" never ends!

DAL
DAL Member Posts: 10,597 ✭✭✭
edited November 21 in English Forum

Ok, my iPhone and iPad Logos App started acting up today.  The phone is showing a "Loading Library Data" message that never ends and restarts once a good while has passed.  At times it also gives "Library Data Incomplete" message too, but it quickly goes back to "Loading Library Data" process again.  Any ideas what could be causing this problem? Also, the new books I've purchased have not downloaded to my iPad and the resource count on my iPhone is far greater than it was before (I assume it's now including the Perseus resources I hid, because the number is similar to the one I had when Perseus was not hidden).  Here's a screen shot:

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Comments

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,489

    Have you tried doing a full shut down of the device? If you don't have many downloaded resources, a new install might be in order... but don't rush on that just yet unless you are in a hurry and aren't worried about redownloading resources.

    macOS, iOS & iPadOS | Logs |  Install

  • DAL
    DAL Member Posts: 10,597 ✭✭✭

    Have you tried doing a full shut down of the device? If you don't have many downloaded resources, a new install might be in order... but don't rush on that just yet unless you are in a hurry and aren't worried about redownloading resources.

    Yes, I tried shutting it down twice.  I don't know why it did it, but as of now (about 12 mins. ago) it went back to normal.  The only difference I saw is that the order of books read on my iPhone did not show up on my iPad, but resource count and availability is there.  Phew!!! I'm glad it got fixed on its own.  Thanks for your suggestion, though.

    Blessings!

    DAL

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,489

    When you write that the "order of books read is not there," do you mean you are sorting by "most recent" and that the order is different? Can you give screen shots of that?

    macOS, iOS & iPadOS | Logs |  Install

  • DAL
    DAL Member Posts: 10,597 ✭✭✭

    When you write that the "order of books read is not there," do you mean you are sorting by "most recent" and that the order is different? Can you give screen shots of that?

    It got fixed on its own again.  I restarted both, then opened a book on my iPhone and that made my iPad synch and now all the "most recent" match.  Thanks again!

    DAL