Resources in collections not showing in info pane

Mike Tourangeau
Mike Tourangeau Member Posts: 1,553 ✭✭✭
edited November 2024 in English Forum

I noticed that resources that are in a collection are not listed as in a collection in the info pane....bug???

Comments

  • MJ. Smith
    MJ. Smith MVP Posts: 54,956

    I'm not seeing this problem. You do realize it is the collections in your application not the collections Logos sells. If you still have a problem, please show a shot of the collection tool window for a collection not appearing in the library info pane.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Mike Tourangeau
    Mike Tourangeau Member Posts: 1,553 ✭✭✭

    Thanks for the reply M.J, this is indeed what I am seeing. I have attached of a shot a collection that spans different "logos collections" that I have made yet it does not show up in the info pane.

  • MJ. Smith
    MJ. Smith MVP Posts: 54,956

    Sorry, I can't make mine fail. The usual question - is your app indexing? Otherwise, upload logs so we can see the error on the attempt to access the collections.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Graham Criddle
    Graham Criddle MVP Posts: 33,250

    Hi Mike

    i note you are filtering your library - just showing the "background" collection.

    This shouldn't make any difference but can you check if you see the same symptoms when you are displaying the Entire Library? (I'm not at my computer so can't check this)

    Also I note you are running on Mac and, I believe, MJ is in Windows. It would be useful if someone else running Mac can try and reproduce this.

    Graham

  • fgh
    fgh Member Posts: 8,948 ✭✭✭

    It would be useful if someone else running Mac can try and reproduce this.

    I see it frequently, but only when Logos is 'recently' opened. It seems to take a long time for background work to finish (but then my computer is fairly old and weak by today's standards). It solves itself, given a bit of time. Sometimes selecting another resource and then immediately going back to the one you really wanted solves it faster. It's like it has problems updating a panel that's already open.

    I've never seen it after all the startup background work has finished.

    Mac Pro (late 2013) OS 12.6.2

  • NB.Mick
    NB.Mick MVP Posts: 16,215

    Hi Mike

    i note you are filtering your library - just showing the "background" collection.

    ...which is weird, since it claims 10 resources, whereas the collection tab claims 11 resources in the same collection. Maybe fgh is right that this is something with initializing, however, there should be a yellow bar telling that results might be incomplete.

    @Mike did you change the collection rule directly prior to your screenshot?

    I seem to remember that Logos made some changes to the collections display in the library - since it used to take so much time to update them all after a collection rule change. So I wonder if the issue persists if you close Logos (and your machine to force it to write out all buffered info possibly sitting somewhere), restart everything and look at it again.  

    Have joy in the Lord! Smile

  • Mike Tourangeau
    Mike Tourangeau Member Posts: 1,553 ✭✭✭

    Sorry for the delay in replying....Thanks for all the interest in helping. The problem persists, I will attach a screenshot showing a resource that is in a collection that does not show it.

    I was browsing around tagging when I noticed the problem.......not a big deal, but strange

  • The problem persists, I will attach a screenshot showing a resource that is in a collection that does not show it.

    What version of Logos and OS X ?

    Also curious about Logos diagnostic log files => https://www.logos.com/support/logos5/mac/problem

    Other thought is contacting Logos.

    Apologies: unable to replicate using Logos 5.2b Beta 2 on OS X 10.8.5 while supplemental indexing is in progress.

    Keep Smiling [:)]

  • NB.Mick
    NB.Mick MVP Posts: 16,215

     

    I was browsing around tagging when I noticed the problem.......

    Would the new tag be the thing that brought the resource into the collection?

    This would help identifying if the library is just not catching up to your most recent work or if there is a systemic problem on your database somewhere. And, as KS4J said: logs might help.

    Have joy in the Lord! Smile

  • fgh
    fgh Member Posts: 8,948 ✭✭✭

    OK, I finally took the time to actually test this (I don't think I had Logos open last time I replied, nor enough free RAM to open it).

    There's clearly a bug in Cover View (which I never use). No collections shown whatsoever. I'll write up a bug report for the L5 forum and add a link here afterwards.

    EDIT: BUG 5.2a SR6 Mac: No Collections in Library Cover View

    Mac Pro (late 2013) OS 12.6.2

  • fgh said:

    There's clearly a bug in Cover View (which I never use). No collections shown whatsoever. I'll write up a bug report for the L5 forum and add a link here afterwards.

    EDIT: BUG 5.2a SR6 Mac: No Collections in Library Cover View

    Concur new Cover View on OS X has a bug since selecting a different resource shows "No collections found" using Logos 5.2b Beta 2.  Workaround is using Tile or Details view.

    Keep Smiling [:)]

  • Angela Murashov
    Angela Murashov Member Posts: 1,532 ✭✭✭

    fgh said:

    There's clearly a bug in Cover View (which I never use). No collections shown whatsoever. I'll write up a bug report for the L5 forum and add a link here afterwards.

    I have created a case for this issue for Development.

  • Angela Murashov
    Angela Murashov Member Posts: 1,532 ✭✭✭

    fgh said:

    There's clearly a bug in Cover View (which I never use). No collections shown whatsoever. I'll write up a bug report for the L5 forum and add a link here afterwards.

    I have created a case for this issue for Development.

    This should be fixed in 5.2b Beta 3.  [:)]