Some resources are not downloading

We recently noticed a problem that was causing Logos 5 to download older versions of some resources instead of the latest published version.

We will be shipping 5.2a SR-7 soon to fix this problem; we also have to make a related server-side change. This change on the server was already made (to facilitate our internal testing); unfortunately, it had the side-effect of preventing some resource downloads to 5.2a SR-6 (that would have previously happened). We understand that being unable to download a recently-purchased resource is a serious problem and are actively working on solving the problem. (And not all resources are affected; the vast majority will still download just fine.)

Running "update resources" will not fix the problem; it can only be fixed by updating to SR-7 when that is released. (5.2b Beta users will need to wait for Beta 5, which we hope will be ready tomorrow morning.)

After you install and run 5.2a SR-7, you should see an additional download of up to 30 updated resources (depending on the size of your library); these are the ones affected by the original bug (that was causing older versions to download). (This check happens automatically in the background but may take a few minutes before it initiates the download.)

You can tell if you're affected by the problem if your version of The Bible Knowledge Commentary is 2014-02-03T18:34:31Z. Once you install SR-7, it should get updated to 2014-06-24T02:42:26Z.