Logos 4 Win is not downloading new resources

Dennis Miller
Dennis Miller Member Posts: 222 ✭✭
edited November 2024 in English Forum

I recently purchased a couple of new resources from logos that downloaded and updated automatically when I ran the L4 Mac version. But when I went to my XP installation through VMWare Fusion I cannot get it to find or install the new resources. I have tried update now and sync now but still no luck. What am I doing wrong?

Comments

  • Mark Barnes
    Mark Barnes Member Posts: 15,432 ✭✭✭

    If update now and sync now haven't worked, you can try "update resources".

    This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!

  • Dennis Miller
    Dennis Miller Member Posts: 222 ✭✭
    https://community.logos.com/discussion/comment/61394#Comment_61394

    I have tried all the suggestions and still cannot get my purchased resources updated in Logos 4 for windows. I am not liking this new cloud resource delivery, I would rather have a file I can download and install instead of having to depend on big brother's servers delivering them to me.

  • Mark Barnes
    Mark Barnes Member Posts: 15,432 ✭✭✭
    https://community.logos.com/discussion/comment/61993#Comment_61993

    Turn logging on (see http://www.logos.com/support/article/2135)

    Run "sync now", "update now", and "update resources" in Logos.

    Upload your Logos log, and let us know which resources you're missing.

    This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!

  • Dave Hooton
    Dave Hooton MVP Posts: 36,339

    Dennis Miller said:

    I recently purchased a couple of new resources from logos that downloaded and updated automatically when I ran the L4 Mac version. But when I went to my XP installation through VMWare Fusion I cannot get it to find or install the new resources.

    It appears your L4 licence is up-to-date so I would go to the Command box and try the scan command eg:-

    scan <path to new resources>

    then restart L4.

    You can put the new resources into any accessible folder.

     

    Dave
    ===

    Windows 11 & Android 13

  • TCBlack
    TCBlack Member Posts: 10,980 ✭✭✭

    Dennis Miller said:

    I recently purchased a couple of new resources from logos that downloaded and updated automatically when I ran the L4 Mac version. But when I went to my XP installation through VMWare Fusion I cannot get it to find or install the new resources. I have tried update now and sync now but still no luck. What am I doing wrong?

    1. Are you by any chance attempting to share the data directory between Mac and XP?  That has caused corruption and similar issues on here before.
    2. Do you by any chance have internet set to off?  (Tools>Program settings.  Check "Automatically download updates and Use internet are both set to yes.
    3. Finally use the update resources command as suggested (with Diagnostic Logging
      on) and let us know what happens.

     

    Hmm Sarcasm is my love language. Obviously I love you. 

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