Mile a minute channel

When I insert 'Mile A Minute' videos in my timeline I get a shopping cart popup if I try to go on air. Please advise.

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Sorry about this, that should not be the case. Please post the Proclaim.log file from a session which reproduces the issue. The log file can be found in the following locations based on your platform

Mac:

/Users/[username]/(~Library)/Application Support/Proclaim/Logging/
The Library folder might be hidden. If so, hit CMD+Shift+G and enter "~/library" into the box.

Windows:

%USERPROFILE%\My Documents\Proclaim Log Files\

Dave Spence

https://community.logos.com/discussion/comment/621383#Comment_621383

I sent my log file.

Proclaim.log

Dave Spence

https://community.logos.com/discussion/comment/621446#Comment_621446

Did update Proclaim but I am still getting the same error (cart is still popping up)

Scott Alexander

https://community.logos.com/discussion/comment/621576#Comment_621576

This issue is on the back burner while we work to resolve some memory management issues that have appeared in this release. Should be coming soon. Thanks for your patience.

Scott Alexander

https://community.logos.com/discussion/comment/621584#Comment_621584

This issue should be resolved. The licenses should update automatically within a few minutes or you can restart Proclaim to force the update. Sorry for the inconvenience and let me know if you continue to encounter the issue.

Dave Spence

https://community.logos.com/discussion/comment/621655#Comment_621655

Thanks it is working. You rock!