The smart tag feature is no longer working. Running Word 2013
Under what circumstance? AKA: What is different on your system?
Did you reboot?
Ditto - assuming you are running 64-bit Logos 5.3. The Smart Tag dll is the same 32-bit version (from Feb 22, 2013) as in Logos 5.2b and earlier and 32-bit Word 2013 doesn't know about it (I re-registered it to no avail).
I think I may have figured out the problem. I am running the 64 bit version of windows and my Office program is 32 bit. Can someone confirm that is the issue?
The smart tag feature is no longer working. Running Word 2013 Ditto - assuming you are running 64-bit Logos 5.3. The Smart Tag dll is the same 32-bit version (from Feb 22, 2013) as in Logos 5.2b and earlier and 32-bit Word 2013 doesn't know about it (I re-registered it to no avail).
Thanks Dave. Hopefully it is something that can be worked out. I wonder if those running a 64 bit version of office can tell us if the feature still works for them.
I have a x64 version of office. Give me the eli5 version of what I need to do to reproduce your issue. I don't think I've ever used smart tags in word.
I have a x64 version of office. Give me the eli5 version of what I need to do to reproduce your issue.
You could try the 64-bit Smart Tag with 64-bit Logos 5.3, but i think it was designed for 32-bit Logos and 64-bit Word.
Follow the thread discussion and note that Smart Tags are unsupported anyway.
My guess: Logos isn't registered. Follow the instructions in the last paragraph of this post (http://community.logos.com/forums/p/65493/616271.aspx#616271) changing paths as necessary.
That didn't work, Bradley.
So just to clarify - SHOULD SmartTags be working at all with MS Word 2010 (32bit)? It was working a few days ago before the latest L5 beta and now it doesn't!
This is a feature I use nearly every day, so it would be helpful to have it back!!
I can confirm that[:(]
The Smart Tag works on my development machine with 64-bit Logos 5.3 and 32-bit Word 2013. Here are some troubleshooting steps; everyone's case may be different. You will need to be comfortable editing the registry.
Does "HKEY_CLASSES_ROOT\CLSID\{319A0316-DF84-4B3C-8117-349B7E98E613}" exist? If not, run %localappdata%\Logos5\Logos.exe /register
Does "HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{319A0316-DF84-4B3C-8117-349B7E98E613}" exist? If so, delete it.
"HKEY_CLASSES_ROOT\TypeLib\{81490292-5570-4D02-A2AC-7B828DBD0A8A}\1.0\0\win64" should exist and contain the path to the 64-bit LogosCom.exe. If "HKEY_CLASSES_ROOT\TypeLib\{81490292-5570-4D02-A2AC-7B828DBD0A8A}\1.0\0\win32" exists, delete it.
For 32-bit Office and the 32-bit Smart Tag, "HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{1FDDE0F5-2C2A-4FEF-B041-6C759464E9DA}" should exist, and the InprocServer32 subkey should reference the Logos 5.3 location of L4SmrtTg.dll. If not, run regsvr32 L4SmrtTg.dll to re-register it.
For 64-bit Office and the 64-bit Smart Tag, "HKEY_CLASSES_ROOT\CLSID\{1FDDE0F5-2C2A-4FEF-B041-6C759464E9DA}" should exist, and the InprocServer32 subkey should reference the location of LSmtTg64.dll. If not, run regsvr32 LSmtTg64.dll
The Smart Tag works on my development machine with 64-bit Logos 5.3 and 32-bit Word 2013. Here are some troubleshooting steps; everyone's case may be different. You will need to be comfortable editing the registry. Does "HKEY_CLASSES_ROOT\CLSID\{319A0316-DF84-4B3C-8117-349B7E98E613}" exist? If not, run %localappdata%\Logos5\Logos.exe /register Does "HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{319A0316-DF84-4B3C-8117-349B7E98E613}" exist? If so, delete it. "HKEY_CLASSES_ROOT\TypeLib\{81490292-5570-4D02-A2AC-7B828DBD0A8A}\1.0\0\win64" should exist and contain the path to the 64-bit LogosCom.exe. If "HKEY_CLASSES_ROOT\TypeLib\{81490292-5570-4D02-A2AC-7B828DBD0A8A}\1.0\0\win32" exists, delete it. For 32-bit Office and the 32-bit Smart Tag, "HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{1FDDE0F5-2C2A-4FEF-B041-6C759464E9DA}" should exist, and the InprocServer32 subkey should reference the Logos 5.3 location of L4SmrtTg.dll. If not, run regsvr32 L4SmrtTg.dll to re-register it. For 64-bit Office and the 64-bit Smart Tag, "HKEY_CLASSES_ROOT\CLSID\{1FDDE0F5-2C2A-4FEF-B041-6C759464E9DA}" should exist, and the InprocServer32 subkey should reference the location of LSmtTg64.dll. If not, run regsvr32 LSmtTg64.dll
Hi Bradley.
Thanks for your attention on this. For those of us who simply don't know - where do we look for these things!?!?
For those of us who simply don't know - where do we look for these things!?!?
They are in the Windows Registry (a massive database that Windows uses to run... everything.)
You can get there by running regedit from the commandline. BEWARE: not knowing what you're doing can kill your system.
The keys are navigable in a directory type pane on the left, with the final key being displayed on the right.
For those of us who simply don't know - where do we look for these things!?!? They are in the Windows Registry (a massive database that Windows uses to run... everything.) You can get there by running regedit from the commandline. BEWARE: not knowing what you're doing can kill your system. The keys are navigable in a directory type pane on the left, with the final key being displayed on the right.
Thanks! I had found it. I can't find the following:
"HKEY_CLASSES_ROOT\TypeLib\{81490292-5570-4D02-A2AC-7B828DBD0A8A}\1.0\0\win64" should exist and contain the path to the 64-bit LogosCom.exe. If "HKEY_CLASSES_ROOT\TypeLib\{81490292-5570-4D02-A2AC-7B828DBD0A8A}\1.0\0\win32" exists, delete it. For 32-bit Office and the 32-bit Smart Tag, "HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{1FDDE0F5-2C2A-4FEF-B041-6C759464E9DA}" should exist, and the InprocServer32 subkey should reference the Logos 5.3 location of L4SmrtTg.dll. If not, run regsvr32 L4SmrtTg.dll to re-register it.
What now?!
where do we look for these things!?!?
I should have mentioned: I have no idea if any of these steps fix the problem; they were just some suggestions. If you don't know how to edit the registry, I would advise waiting until someone else who has the problem confirms whether making any of these edits fixes the Smart Tag.
Does "HKEY_CLASSES_ROOT\CLSID\{319A0316-DF84-4B3C-8117-349B7E98E613}" exist?
Yes
Does "HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{319A0316-DF84-4B3C-8117-349B7E98E613}" exist?
"HKEY_CLASSES_ROOT\TypeLib\{81490292-5570-4D02-A2AC-7B828DBD0A8A}\1.0\0\win64" should exist and contain the path to the 64-bit LogosCom.exe.
If "HKEY_CLASSES_ROOT\TypeLib\{81490292-5570-4D02-A2AC-7B828DBD0A8A}\1.0\0\win32" exists, delete it.
Deleted
When I run the .dll I get this error.
That means the argument supplied to regsvr32 wasn't correct. What's the full command-line you're using to run regsvr32?
regsvr32 L4SmrtTg.dll
I copy and pasted that into the command line and then ran it as an administrator
Also can you confirm that that is the dll to run if I am running Logos 64 bit with Office 32 bit?
Are you sure you're running 64 bit office? I assumed when I installed office 2013 from the web it would automatically install the 64 bit version. It didn't.
Am I running 32-bit or 64-bit Office?
Choose the 32-bit or 64-bit version of Office
regsvr32 L4SmrtTg.dll I copy and pasted that into the command line and then ran it as an administrator Also can you confirm that that is the dll to run if I am running Logos 64 bit with Office 32 bit?
The command I ran, with the same setup you have, is:
regsvr32 "%LOCALAPPDATA%\Logos5\System\L4SmrtTg.dll"
You shouldn't need to run it as administrator.
I was fairly certain but I double checked. I am running 32-bit
I have a critical database program on my computer that will not work with 64 bit office
Sorry, I meant my first post above as a general warning to others reading the thread because it tripped me up at first.
Mine wasn't working (not sure at what point it stopped since I haven't really used it much, but it did once work). I did the following (after fumbling over the 64 bit version, thinking I had 64 bit Office):
"%LOCALAPPDATA%\Logos5\System\Logos.exe" /register
The commands are exactly as I typed them, including quotes. It now works correctly on this system: Windows 8.1 Pro x64, Office 2013 32bit, Logos 5.3b1. It wasn't necessary to edit the registry.
I was fairly certain but I double checked. I am running 32-bit Sorry, I meant my first post above as a general warning to others reading the thread because it tripped me up at first. Mine wasn't working (not sure at what point it stopped since I haven't really used it much, but it did once work). I did the following (after fumbling over the 64 bit version, thinking I had 64 bit Office): "%LOCALAPPDATA%\Logos5\System\Logos.exe" /register regsvr32 "%LOCALAPPDATA%\Logos5\System\L4SmrtTg.dll" The commands are exactly as I typed them, including quotes. It now works correctly on this system: Windows 8.1 Pro x64, Office 2013 32bit, Logos 5.3b1. It wasn't necessary to edit the registry.
Perfect! That's the fix!! Thanks Randy
Randy,
I typed in the commands exactly like you suggested and they appeared to work.But...when I go into Word, it sees the "Action" in Word, when I go to File,Options, Add-ins, it shows the LOGOS entry, but it isn't an available right click option.
Suggestions????Word 32-bit, hopefully 32bit Logos Smart tag.dll, but could be 64 bit.
WIndows 8.1, 64 bit Pro
THANKS FOR THE HELP!!
I typed in the commands exactly like you suggested and they appeared to work
Both commands should pop up a message box that has the word "succeeded" or "successfully"; did they?
Suggestions????
Have you reviewed the other usage notes at https://www.logos.com/articleviewer/530?
You must have Logos 5 running at the same time, and neither program can be running elevated (i.e., run as administrator).
Ran both commands the first time and pretty positive they said succeeded. Ran again and the first command opened Logos 5 and the second said succeeded.
Neither running elevated.
LOGOS 5 started first and running. Then Word is opened.
Rt Clicking on passage shows Additional Actions, but "LOGOS options" visible.
I have reviewed the notes and "Right Click Enabled" is selected and I ensured "Logos" was checked as well.
Thanks Bradley,
These steps re-enabled Smart tags.
Worked for 32 bit Word 2007 on Windows 7 64 bit, thanks.
FIXED!!!!!! Thanks for this. I managed to discover that the Logos 5 data folder is still called Logos4, so switching the folder name did the trick. Phew! It's good to have this feature back!!
Thanks Bradley, These steps re-enabled Smart tags.
I've updated the wiki article with info for 64-bit Logos (plus the smart tag for 64-bit Office).
Perfect. Works excellent. I assume most people with Win 8.1 system would have MS Office 32bit since that is what Microsoft recommends even for 64bit systems.
Same for me. THANKS!
Hans
I'm wondering if I can get some help with this problem. I'm running L5 and Word 2013 (32 bit). These installations are a week old, having just purchased this computer last week. I've been trying to get the Smart Tags working, going through the wiki and the suggestions on this thread step by step. However, I don't seem to be able to get past step 1.
The first thing which is asked is "Does “HKEY_CLASSES_ROOT\CLSID\{319A0316-DF84-4B3C-8117-349B7E98E613}” exist? If not, run C:\Path\To\Logos5\Logos.exe /register from a Command Prompt (note that your installation folder could be \Logos4)."
This key does not exist. Therefore I ran the c prompt register command. A pop-up notified me that Logos was registered correctly. However, the key "HKEY_CLASSES_ROOT\CLSID\{319A0316-DF84-4B3C-8117-349B7E98E613}” still does not exist. I refreshed the registry, rebooted, and refreshed again. I tried running the "register" command again. All to no avail. Everything else is set up correctly. All of the other registry entries are exactly as they ought to be as listed on the wiki page. I simply cannot get the key "HKEY_CLASSES_ROOT\CLSID\{319A0316-DF84-4B3C-8117-349B7E98E613}” to be created. Any suggestions? Can I just create that key manually? If so, what are the values for it? Thanks for the help. If anything here is unclear, please let me know.
I'm running L5
Which version?
However, the key "HKEY_CLASSES_ROOT\CLSID\{319A0316-DF84-4B3C-8117-349B7E98E613}” still does not exist.
That's created for the 64-bit version of Logos (5.3). If you're running Logos 5.2b (32-bit), it won't be created.
Brad, thanks. I presumed I was running 5.3, the version everyone was discussing. However, I am running 5.2b. Sorry about that. Still no Smart Tags, but I guess this belongs in a different discussion or something.
Thanks!
Brad, thanks. I presumed I was running 5.3, the version everyone was discussing. However, I am running 5.2b. Sorry about that. Still no Smart Tags, but I guess this belongs in a different discussion or something. Thanks!
If you worked through all the 64-bit steps in the wiki you will have undone entries for 5.2b.This should be fixed by repairing Logos Bible Software in Control Panel >> Programs and Features (right click and select Repair). Then work through the steps in http://www.logos.com/articleviewer/530
I am using Logos 6. I tried cut and paste prompt on command. I am running Word 2010. I was able to use Smart tags on Logos 5. But after installing Logos 6 the smarttags stopped. I am using 64 bit
