Top Products prices increase when adding to cart

I am trying to purchase Logos 6, and I was happy to see great deals on some top products when I added Logos 6 to my cart. Unfortunately if I try to add those top products to my cart I don't get the advertised price. Journal of Biblical Literature says it's available for $74.96, but when I put it in my cart it says $149.95. Eerdmans Critical Commentary says it's available for $183.96, but when I add it to my cart it says $229.95. I found the same to be true for 17 different products I added to my cart. The most drastic change was the Library of Hebrew Bible, which said I could get it for $123.96, but when I added it to my cart it said it was $2930.66. The total for my purchase then comes to MUCH more than the sum of what I've added to my cart.

Find more posts tagged with

Comments

Glenn Airoldi (Faithlife)

We're looking into this. Anyone else experiencing this problem?

Donnie Hale

https://community.logos.com/discussion/comment/646052#Comment_646052

We're looking into this. Anyone else experiencing this problem?

Since the site is down, and I can neither inspect my cart nor add things to it nor check out,"no."

Donnie

TCBlack

https://community.logos.com/discussion/comment/646052#Comment_646052

I can't get to the cart.

David Sloan

Here is a screenshot that shows two of the items in my cart on the right at a higher price than is being offered on the left.

David Sloan

https://community.logos.com/discussion/comment/646072#Comment_646072

Any update on this? I would like to complete my purchase and get started with Logos 6, but I can't submit my order as long as the prices are not right. There is a discount showing up on the items in my cart, but it's not the discount I was offered on the previous page.

Mark Smith

https://community.logos.com/discussion/comment/647474#Comment_647474

I would like to complete my purchase and get started with Logos 6, but I can't submit my order as long as the prices are not right.

David, if you can, give Logos sales a call. It's probably the shortest way to an answer at this point.

David Sloan

https://community.logos.com/discussion/comment/647486#Comment_647486

Okay, I just called sales. They didn't clarify which of the two prices is right, but they gave me the lower of the two, which is a great deal! I'm trying to check http://www.logos.com/topproducts again to see if I am still getting offered the lower prices, but apparently the website is down again. The offer of the Library of Hebrew Bible / Old Testament Studies for $124 was the biggest shock that makes me think the prices I saw were wrong (especially since the higher prices in my cart already showed a discount). So maybe I just hit the site at the right time. I'm glad Logos is willing to honor what I saw. What a great company this is.