Every time I try to run the Logos 5 Inforgraphics, the program is crashing. Any ideas why?
Any ideas why?
No. We'll need to see diagnostic logs to be of help.
You can find out about these and what to do here.
5430.LogosCrash.zip
Here is the crash log.
You need to enable and post logs according to the instructions given.
Zip all your most recent logs together and reattach them. The crash log alone was no help.
7563.LogosIndexer.zip
Did you grab the logs AFTER the crash but BEFORE restarting Logos? I don't actually see the crash in the logos.log file. It looks like you grabbed the logs while the app was still running.
I see some serious searches / filters. Have you tried opening a blank layout and trying to access the infographics?
Decide to hide Perseus? (You could have called Logos to ask them to remove the licenses from your account).
A resource update was published today that should fix this crash; please see this thread: https://community.logos.com/forums/t/93442.aspx
