Topic Guide not working since L6 SR3 released

Topic Guide has stopped working on my Samsung Galaxy Note 10.1 (Android v 4.1.2) since the release of L6 SR3.

Is anyone else experiencing this problem.

I have already reported the problem to tech support and they were able to replicate the problem, so developers are looking into it.

Hope it's fixed soon.

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Kevin Byford (Faithlife)

Topic Guide has stopped working on my Samsung Galaxy Note 10.1 (Android v 4.1.2) since the release of L6 SR3.

Is anyone else experiencing this problem.

I have already reported the problem to tech support and they were able to replicate the problem, so developers are looking into it.

Hope it's fixed soon.

Sorry for the inconvenience. This is a known server issue and the developers are working on a fix; everyone is experiencing this problem on both iOS and Android apps and the issue is unrelated to Logos 6 software. We don't have a fix ETA at this time.

Noel Bomar

https://community.logos.com/discussion/comment/652786#Comment_652786

Kevin thanks for the clarification that the problem is not related to Logos 6 software.

I got that impression of it being L6 when tech support asked if the problem appeared after I upgraded to L6 Crossgrade.

Kevin Byford (Faithlife)

https://community.logos.com/discussion/comment/652802#Comment_652802

Kevin thanks for the clarification that the problem is not related to Logos 6 software.

I got that impression of it being L6 when tech support asked if the problem appeared after I upgraded to L6 Crossgrade.

Sure thing Noel,

I'll update you when the problem is resolved... sorry for the trouble.!

Dave Dunkin (Logos)

https://community.logos.com/discussion/comment/652810#Comment_652810

Topic guide is now working again.

Noel Bomar

https://community.logos.com/discussion/comment/653281#Comment_653281

Awesome! response.

Just saw the post and tested [Y][Y]

Great Job "Faithlife" team!!