Getting "an unknown error occurred opening resource" with one book
I get that error every time I try to open the revised ISBE after downloading it. I have uninstalled and reinstalled, restarted my Kindle Fire HD, etc. to no avail. Any ideas?
Comments
-
I get the same error when I try to open Stanley Porter's Translating the Bible: Problems and Prospects. (I only get problems, no prospects.) I downloaded the resource to my Nexus 10, and tried opening it, it gave "unknown error" message. I "removed" it from my tablet, and tried opening it (while connected to WiFi), and same message. I rebooted my tablet, tried both approaches again (i.e., with and without resource downloaded locally), and still no go.
0 -
This is a known issue - please see https://community.logos.com/forums/p/94066/653507.aspx#653507 .
We're about to ship a fix.
0 -
Great - thanks for the quick response! - Doug
0 -
This is a known issue - please see https://community.logos.com/forums/p/94066/653507.aspx#653507 .
We're about to ship a fix.
Fix confirmed for issues I reported.
Grace & Peace,
Bill
MSI GF63 8RD, I-7 8850H, 32GB RAM, 1TB SSD, 2TB HDD, NVIDIA GTX 1050Max
iPhone 12 Pro Max 512Gb
iPad 9th Gen iOS 15.6, 256GB0 -
I could not open Calvin's Institutes which quite put me off my americano and coffee éclair, I am sure that Calvin had much the same problems but it quite put me off my stride.
Deleting the resource and restarting the phone did not help but deleting Loos then reinstalling worked for me.
0