This resource is no longer in your library.

To update resources you can restart Logos which should automatically update resources or can type "Update resources" in the command bar.

https://community.logos.com/discussion/comment/668372#Comment_668372

Thank you. I had closed and reopened it a few times, but did not know about the command. It now says in lower right hand "Checking for updates..."

We will see what it does!

https://community.logos.com/discussion/comment/668381#Comment_668381

Umm yes.. that is working. Says it is downloading 4.07GB.

So I think I was missing a few things! Wow. So sometime next week i should be good!

[:P]

Thanks again!

https://community.logos.com/discussion/comment/668382#Comment_668382

Glad it is updating for you now.

https://community.logos.com/discussion/comment/668403#Comment_668403

So overnight it downloaded all 4GB. However the resources that were missing last night, are still missing. However I think i have a few more details...

I bought the Islamic Collection some time ago and it downloaded fine. A few days ago in Logos 5 i created my own subset of this as a collection. It is all of those books that are now missing form my library. I can see it listed in my Library, but when I try to open it, in the window it says "This resource is no longer in your library." The button that says "Update resources now" is greyed out and still unclickable. So it appears something else is going on... and the Update Resources did not fix it.

I went back into my Account on Logos to look at my purchase history, when i drilled into the purchase to see if there was a download link, it says that restarting Logos will begin the download process. However that is not working.

Any ideas?

https://community.logos.com/discussion/comment/668502#Comment_668502

Too bad to hear that you still don't have access to those resources. When you say that you created a subset of those resources as a collection are those the only ones that are missing or are there others too? Also, is it possible for you to post some screenshots of what you are experiencing?

https://community.logos.com/discussion/comment/668523#Comment_668523

It appears that these are the only items missing. I am now showing over 1000 resources in my library. Without having done a systematic check on every single one, it seems that the ones I have spot checked are there except for the items in what i am calling the "islamic collection." Those are listed in library, but as I said when i click on them i get a screen panel that says it is no longer in my library.

I have run "update resources" a few times and I seem to be updated. I seem to be indexed as well. I have restarted Logos a few times, including after doing a full reboot to my computer.

Attached are some screen shots:

1) picture of my library with some titles open

2541.Library.tiff

2) picture of one of the missing resources

7725.Missing Book.tiff

3) blow up of the message I am getting

6013.No longer in library.tiff

Thank you for taking the time to help me. Much appreciated.

https://community.logos.com/discussion/comment/668552#Comment_668552

I have run "update resources" a few times and I seem to be updated. I seem to be indexed as well.

Please enable logging (Mac?) then start Logos and run "update resources". Wait until the Indexer completes and then upload the log files folder as per the wiki.

JT (alabama24)

https://community.logos.com/discussion/comment/668718#Comment_668718

Please enable logging (Mac?)

See the link in my signature line instead. It has a link to the mac logging tool Faithlife created.

Rich DeRuiter

https://community.logos.com/discussion/comment/668552#Comment_668552

It appears that these are the only items missing. I am now showing over 1000 resources in my library. Without having done a systematic check on every single one, it seems that the ones I have spot checked are there except for the items in what i am calling the "islamic collection." Those are listed in library, but as I said when i click on them i get a screen panel that says it is no longer in my library.

Is it possible that they were moved to your "Hidden Resources" by mistake?

https://community.logos.com/discussion/comment/668750#Comment_668750

I am now seriously banging my head. So I have been on and off my laptop all day long. I see the emails from you guys (And thank you for your willingness to help). I go to start the log process. I download the Logos Logging Utility and go to start Logos. It starts to Start, the sign-in comes on and then disappear. in the top menu bar the little Logos symbol appears and says "preparing you library, step 1 of 3" then after 5 seconds it too disappears and nothing happens.

So next I try the command start and I get then box where i can type in user id and password again, once I do that nothing happens. I tried the "Work offline" option, but that is greyed out.

This is so frustrating. Not even sure how i can log that.

https://community.logos.com/discussion/comment/668750#Comment_668750

By the way... before my issue with not starting, I had checked to make there were no hidden resources. I did not have anything in that box at all.

Good thought though. I thought that might have been the issue too.

https://community.logos.com/discussion/comment/668768#Comment_668768

Working on uploading a log...

https://community.logos.com/discussion/comment/668772#Comment_668772

OK.. followed the directions and created a new post with the log. Crash/Hang: Logos 6 is not opening.

Any thoughts would be greatly appreciated! This is about just getting it started again!

https://community.logos.com/discussion/comment/668782#Comment_668782

A poster said that for some people the utility is causing the issue. He suggested how to fix this, which worked like a charm in getting Logos to start. It now does not help me to log for the original problem. Any thoughts?

See link to post above to see what he told me.

https://community.logos.com/discussion/comment/668863#Comment_668863

It now does not help me to log for the original problem. Any thoughts?

My thought was to delete the "islamic collection" from your resources folder, but I wanted to get their file names from a log (as well as confirm the problem). Restarting Logos should then cause them to be re-downloaded and fix the issue!

The Apostolic Fathers is APFTHINT.logos4

Lake's Apostolic Fathers is APFTHLKGK.logos4

Lightfoot's Apostolic Fathers is APFTHLFTGK.logos4

but I don't know the 2x Qur'an file names unless others can help.

RyanB

https://community.logos.com/discussion/comment/668877#Comment_668877

but I don't know the 2x Qur'an file names unless others can help.

Try:

QURANARA.logos4

QURANENG.logos4

if you also have the Persus collection Qur'an's then try:

SHAKIR.logos4

PICKTHAL.logos4

https://community.logos.com/discussion/comment/668921#Comment_668921

Thanks, Ryan

Stephen Miller

You pose a good question ... how can I be sure all the books I own have ended up in my current library.

One tool that may help from now on is the Logos Library reporter at http://l4libreport.clark-tx.net.

This tool looks at you current library and records it in a file.

In a few months you can do the same. The tool tells you how many books are then missing and how many have been added.

The tool does a few other things also.

Stephen Miller

Sydney, Australia

https://community.logos.com/discussion/comment/668937#Comment_668937

Latest Update:
First thank you to all that have given me some advice and guidance. Here is where i am today.

I was not sure when I was told to delete from my resource folder where that was. So then i started thinking based on this, as well as the comment about if they had been hidden if perhaps i should "hide" all the titles again, and then unhide them. And voila, it worked. Once they were hidden and then unhidden and Logos was restarted, it started downloading them all over again! They are now there.

Now I am going to look at the link above and check out the rest of my library.

One thing that I am very unclear of is why the upgrade would have removed these. They were there before I upgraded as I had been working through them on a paper I am writing... Anyway, they are back now. I may have one other issue, but i am going to keep working on it before I post about it.

https://community.logos.com/discussion/comment/668937#Comment_668937

I didn't realize it, but the tool above is for windows. I am on a Mac. I will keep looking around.

https://community.logos.com/discussion/comment/669039#Comment_669039

Latest Update: First thank you to all that have given me some advice and guidance. Here is where i am today. I was not sure when I was told to delete from my resource folder where that was. So then i started thinking based on this, as well as the comment about if they had been hidden if perhaps i should "hide" all the titles again, and then unhide them. And voila, it worked. Once they were hidden and then unhidden and Logos was restarted, it started downloading them all over again! They are now there. Now I am going to look at the link above and check out the rest of my library. One thing that I am very unclear of is why the upgrade would have removed these. They were there before I upgraded as I had been working through them on a paper I am writing... Anyway, they are back now. I may have one other issue, but i am going to keep working on it before I post about it.

Great to hear that you have now got them back for you to use. I hope you continue to participate in the forums often. It is a great place to keep learning how to use Logos more effectively.

https://community.logos.com/discussion/comment/669039#Comment_669039

One thing that I am very unclear of is why the upgrade would have removed these. They were there before I upgraded as I had been working through them on a paper I am writing...

My hypothesis was that they had become 'unreadable' or slightly corrupted as that had happened to me with 32 resources! One minute they are fine and then they are unreadable, and it is not a fault of the hard drive... In your case hide/unhide worked, but I had to delete mine. Well done.