Living Bible Having Issues Streaming

Nathan Parker · December 2014

I'm having issues streaming the Living Bible on both my iPhone and iPad whether I'm on Wi-Fi or on the cellular network. The app just keeps sitting there with a spinning pinwheel. Both devices have iOS 8.1. The iPhone is a 5s and the iPad is an iPad Air. I can post more specs if need be.

Thanks!

Kevin Byford (Faithlife) · December 2014

I'm unable to reproduce this issue - do you have a large number of notes in that resource?

Nathan Parker · December 2014

https://community.logos.com/discussion/comment/671556#Comment_671556

I'm unable to reproduce this issue - do you have a large number of notes in that resource?

I don't believe I do. I've done my best to turn off too many notes in my Bibles. The thing it is just flat never loads. It just stays there streaming.

JT (alabama24) · December 2014

https://community.logos.com/discussion/comment/671584#Comment_671584

I don't believe I do

Double check. I don't think turning off the notes would make much of a difference. They are still there, just hidden visually.

Nathan Parker · December 2014

https://community.logos.com/discussion/comment/671613#Comment_671613

Just left it sitting there for about 20 minutes, and still not loading. Should I try Rebuild Index then a full app re-install if that doesn't help?

JT (alabama24) · December 2014

https://community.logos.com/discussion/comment/671621#Comment_671621

Should I try Rebuild Index

I don't think it will help, and I don't think it is related... but it can't hurt... so why not. [:)]

then a full app re-install if that doesn't help?

I'm not sure if that will help or not... but that is nuclear. It would be better to try each of these first:

Do a full shut down of the device.
Delete the resource and try using online.
Redownload and try downloaded

Nathan Parker · December 2014

https://community.logos.com/discussion/comment/671626#Comment_671626

Thanks for the info. I am streaming it, so it's not downloaded. I'll try Rebuild Index and re-starting the device first. If that doesn't work, then I'll try re-installing the app.

What's weird is it's happening on both iPhone and iPad. That's what I'm having an issue with...

Jon Shearer · December 2014

https://community.logos.com/discussion/comment/671629#Comment_671629

Nathan & Alabama,

Let me know if you're going to mess with the "nuclear" problem.

I want to get as far away as possible.

And thanks for the heads-up.

Jon

JT (alabama24) · December 2014

https://community.logos.com/discussion/comment/671629#Comment_671629

I am streaming it, so it's not downloaded.

Try downloading it first!

Nathan Parker · December 2014

https://community.logos.com/discussion/comment/671640#Comment_671640

Downloading it did immensely help on the iPad. It serves up blazing fast now. I'll try it on the iPhone as well. Since I use it with my devotionals, I'll keep it downloaded. Thanks a bunch for your help!