Resources won't open in iPad app ...

Jim Manner
Jim Manner Member Posts: 8
edited November 21 in English Forum

Is anyone else having this problem? I noticed it last night, but quickly put down the iPad and didn't worry about it. The problem is persisting today ... I just downloaded the app update the other day -- is there a bug with it?

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  • Graham Criddle
    Graham Criddle MVP Posts: 32,475

    It's working fine for me. Please provide some more details

  • ManilaDave
    ManilaDave Member Posts: 122

    Hi Jim! What iOS are you running? I've got iPad Air running iOS 8 and it is fine. But my iPod which is running iOS6 is giving similar trouble. I came on the forums this evening to see if anyone else was having problems. I freshly downloaded the app in the last couple of weeks but it freezes every time I try to open anything and eventually crashes. I uninstalled it today but tried to run the FaithLife app which was also installed and only had a [literal] few books installed. But it too is freezing and crashing. I was wondering if iOS6 is no longer capable of handling the app?

  • Simon Pleasants
    Simon Pleasants Member Posts: 128 ✭✭
    https://community.logos.com/discussion/comment/671459#Comment_671459

    I've been having this problem too after I installed the latest update (4.4.0) on my iPad (iOS 8.1.1). Everything works fine when I have WiFi, but when I don't I experience the following problems:

    1. I'm unable to open many books that are shown as downloaded.

    2. Some books that I can open, stop scrolling after a few pages so that I can't read beyond a certain page.

    3. I can't read footnotes (comes up with message saying "Not available").

    4. I can't read Bible references (again, shows "Not available" message).

    I'm not sure what's causing these problems. I'm running at very close to a full memory (750 Mb available out of 32 Gb) -- I don't know if that is an issue.

    Anyone else having these problems?

    "Upon a life I did not live, Upon a death I did not die, Another's life, another's death, I stake my whole eternity"

    Horatius Bonar

  • Graham Criddle
    Graham Criddle MVP Posts: 32,475
    https://community.logos.com/discussion/comment/672089#Comment_672089

    Anyone else having these problems?

    There was another report yesterday - https://community.logos.com/forums/t/97450.aspx 

    I don't think I've seen any explanation yet as to why this is happening.

  • Simon Pleasants
    Simon Pleasants Member Posts: 128 ✭✭
    https://community.logos.com/discussion/comment/672091#Comment_672091

    Thanks, Graham, for pointing me to that thread.

    "Upon a life I did not live, Upon a death I did not die, Another's life, another's death, I stake my whole eternity"

    Horatius Bonar

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