Petition: provide New2You and Dynamic Pricing on ALL bundles from now on

This has been a recurring theme from before launch of L6, Black Friday, Cyber Monday and now the Christmas Special: delayed roll-out of dynamic pricing due to forgetfulness, server issues, software glitches, etc... Most of the time "New2You" view is MIA.

There are multiple threads and posts describing this problem and the reasons why we need BOTH.

I hate calling sales team asking for "what's new to me" for all 12 Christmas Collections

I wish we could see the results on our end, even though I like working with Logos sales people in general. I don't want to take my time, wait, take their time, wait, and then decide maybe I can't or don't want to purchase.

Dynamic pricing is a must to be able to make a decision to purchase a package. It is just too much work to do manually.

Dynamic pricing for these are good for me- but that is only half the decision process- I need to see the titles- I want to know what I am trying to make a decision about.

Ignorance is not bliss- especially where MY money is involved.

and dozens more ...

Bob P has acknowledged the problem with the Dynamic Pricing, but to my knowledge, a firm commitment has not been expressed about "New2You" with EACH bundle.

If you feel strongly about not wasting your time and feel that BOTH of these features are vital to make a bundle purchase with Logos, please chime in below!

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Comments

ChelseaFC

I would like to see this.

Rosie Perera

[Y]

GaoLu

https://community.logos.com/discussion/comment/670263#Comment_670263

Ka-Ching!

mike

https://community.logos.com/discussion/comment/670263#Comment_670263

Bob talking about innovations, logos 7 & subscription service.... when the main core of their service isn't well taken care of & neglected.

They need to stop forcing us to call/email when they can't answer right away.

How can you move forward when your house is a mess.

Tom Reynolds

https://community.logos.com/discussion/comment/670266#Comment_670266

If I don't have this info I just move on like with the cyber Monday bundle. So yes I think they would be wise to implement it.

Jesse Blevins

https://community.logos.com/discussion/comment/670279#Comment_670279

[Y]

Michael G. Halpern

https://community.logos.com/discussion/comment/670298#Comment_670298

[Y][Y][Y][Y][Y]

KJ Niblett

https://community.logos.com/discussion/comment/670303#Comment_670303

YES PLEASE!!!!

This would make me more likely to make more impulsive buys!!!

Garrett Ho

https://community.logos.com/discussion/comment/670305#Comment_670305

[Y]

Dan Francis

https://community.logos.com/discussion/comment/670311#Comment_670311

Yes [8-|] Yes

-dan

Paul-C

https://community.logos.com/discussion/comment/670314#Comment_670314

Definitely. I sent an email to my sales consultant for my "new to me" spreadsheet on the weekend, and am still yet to receive it. No spreadsheet, no sale!

toughski

https://community.logos.com/discussion/comment/670329#Comment_670329

Definitely. I sent an email to my sales consultant for my "new to me" spreadsheet on the weekend, and am still yet to receive it. No spreadsheet, no sale!

my exact situation.

Sarel Slabbert

[Y]

Schamma

https://community.logos.com/discussion/comment/670332#Comment_670332

[Y]

Simon’s Brother

[Y]

Steve Nicholson

I really want to see both these features in order to make a truly informed decision. I have had high expectations too many times before only to discover that acquired less titles than I had anticipated. It is painstaking to check through what I own and what I would acquire under the present set up. Please Logos, come to the party on this!

Ted Hans

[Y]

Ronald Quick

https://community.logos.com/discussion/comment/670387#Comment_670387

I agree. I had planned on posting something similar this week.

Logos should ensure that "New2You" and dynamic Pricing should be enabled before any collection or bundle is posted on the website.

As a result, I'm not even looking at the Christmas bundles. I'm sure there are good deals there, but quite frankly, I don't have the time to contact customer service and see what would be new to me. As busy as Logos customer sale reps are with the release of Logos 6, I don't think they have a lot of free time either.

Donnie Hale

If you feel strongly about not wasting your time and feel that BOTH of these features are vital to make a bundle purchase with Logos, please chime in below!

Completely agree. It's not just the hassle of making the call to sales, it's the lack of any resulting documentation as to what I am being told I will receive *AND* the time that it takes. If it's between not having a good sense of what I'm going to get and making a call, not knowing how long I'll be on hold, etc., I'm just going to pass on the purchase.

Suggestion (or possibility): If the overhead on the web system of doing "new to you" calculations is too high, I would be OK with a link/button on a bundle's page asking that the "new to me" list be emailed to me so that it could be done in near-realtime instead of realtime. Just a thought...

Donnie

Kevin A Lewis

I would say New2You should be on everything in bundle, collection or base product form.

However there are cases where contractually Faithlife are unable to offer Dynamic pricing. In these cases the product page should make plain that dynamic pricing is not possible. That would save us all time energy and phone calls.

But where possible, dynamic pricing should be available and work without fuss!

Shalom

Jack Caviness

Agree Completely.

Joseph Turner

https://community.logos.com/discussion/comment/670626#Comment_670626

[Y]

fgh

[Y]

Martin Folley

[Y]

On the flip side ... my bank balance is a lot better ... no order at the weekend ... no orders in the christmas bundles ... I simply do not have time to process stuff, (or even have to add them to my basket simply to ascertain their contents !)

Peter Horban

I really don't like to purchase a product (in this case, a bundle or collection) without knowing exactly what I am getting for my money. I don't do this with any other purchases, and I loathe having to do it with Logos.

Peter

SineNomine

Whenever contractually possible, there should be dynamic pricing.

There should always be a New to You option, especially for Topical Bundles, Sale-related Bundles, Library Builders, etc. The technical overhead to automatically produce a New to You for a bundle shouldn't be much more than giving us dynamic pricing calculations, and it should save a lot of sales rep time...

abondservant

https://community.logos.com/discussion/comment/670403#Comment_670403

I would say New2You should be on everything in bundle, collection or base product form.

However there are cases where contractually Faithlife are unable to offer Dynamic pricing. In these cases the product page should make plain that dynamic pricing is not possible. That would save us all time energy and phone calls.

But where possible, dynamic pricing should be available and work without fuss!

Shalom

"
Even in those cases, I would like to see which titles I would gain. It helps to make an informed purchase decision

Steve Farson

https://community.logos.com/discussion/comment/670390#Comment_670390

[Y][I][*]

Nathan Parker

https://community.logos.com/discussion/comment/670390#Comment_670390

I'd like to see it as well.

toughski

https://community.logos.com/discussion/comment/670403#Comment_670403

However there are cases where contractually Faithlife are unable to offer Dynamic pricing. In these cases the product page should make plain that dynamic pricing is not possible.

this still does not negate the need for "New2You" view. How many and what resources am I getting for this price?

abondservant

https://community.logos.com/discussion/comment/672290#Comment_672290

[Y]

Kevin A Lewis

https://community.logos.com/discussion/comment/672290#Comment_672290

If you read what I said carefully - that was what I was saying about New2You.

Shalom

Filipe Moreira

https://community.logos.com/discussion/comment/672350#Comment_672350

[Y]

Francis

https://community.logos.com/discussion/comment/672443#Comment_672443

[Y]

RyanB

https://community.logos.com/discussion/comment/672457#Comment_672457

yes please.

Phil Gons (Logos)

Bob P has acknowledged the problem with the Dynamic Pricing, but to my knowledge, a firm commitment has not been expressed about "New2You" with EACH bundle.

This has been high on our wish list for some time. It's fairly high in the (very long) development queue, but I don't have a time frame for when we'll get to it. Our plan is to bring ownership awareness to the site more globally: in particular, search results and collection product detail pages. We plan to allow you to easily filter products in search by whether you own them entirely, own them partially (along with whether it qualifies for dynamic pricing), or don't own them at all. We'd also like to expose this at the individual resource level within collections so you can quickly see all the contents of a collection and then filter down just to the ones you don't yet own.

We realize how important this is for you to make informed decisions more quickly about what you're getting, and we're hoping to bring it to the website at some point. Thanks for your patience. Sorry for the inconvenience in the meantime.

Kenneth Neighoff

https://community.logos.com/discussion/comment/673665#Comment_673665

Thanks Phil for the update.

Bob P has acknowledged the problem with the Dynamic Pricing, but to my knowledge, a firm commitment has not been expressed about "New2You" with EACH bundle.

This has been high on our wish list for some time. It's fairly high in the (very long) development queue, but I don't have a time frame for when we'll get to it. Our plan is to bring ownership awareness to the site more globally: in particular, search results and collection product detail pages. We plan to allow you to easily filter products in search by whether you own them entirely, own them partially (along with whether it qualifies for dynamic pricing), or don't own them at all. We'd also like to expose this at the individual resource level within collections so you can quickly see all the contents of a collection and then filter down just to the ones you don't yet own.

We realize how important this is for you to make informed decisions more quickly about what you're getting, and we're hoping to bring it to the website at some point. Thanks for your patience. Sorry for the inconvenience in the meantime.

Anthony H

https://community.logos.com/discussion/comment/673665#Comment_673665

Our plan is to bring ownership awareness to the site more globally...to allow you to easily filter ...by whether you own them entirely, own them partially ...or don't own them at all. We'd also like to expose this at the individual resource level within collections so you can quickly see all the contents of a collection and then filter down just to the ones you don't yet own.

[Y][Y]

toughski

https://community.logos.com/discussion/comment/673665#Comment_673665

Thank you!

Simon’s Brother

https://community.logos.com/discussion/comment/673665#Comment_673665

[Y]

Virgil Buttram

https://community.logos.com/discussion/comment/673665#Comment_673665

This has been high on our wish list for some time. It's fairly high in the (very long) development queue, but I don't have a time frame for when we'll get to it. Our plan is to bring ownership awareness to the site more globally: in particular, search results and collection product detail pages. We plan to allow you to easily filter products in search by whether you own them entirely, own them partially (along with whether it qualifies for dynamic pricing), or don't own them at all. We'd also like to expose this at the individual resource level within collections so you can quickly see all the contents of a collection and then filter down just to the ones you don't yet own.

We realize how important this is for you to make informed decisions more quickly about what you're getting, and we're hoping to bring it to the website at some point. Thanks for your patience. Sorry for the inconvenience in the meantime.

Can I ask for one more thing with this? A Dynamic Pricing tool that we can use to compare, say, Base Packages across families, or compare bundles across types? This may be part of what you're saying here, but I wanted to call this out specifically.

Kevin A Lewis

https://community.logos.com/discussion/comment/681435#Comment_681435

Can I ask for one more thing with this? A Dynamic Pricing tool that we can use to compare, say, Base Packages across families, or compare bundles across types? This may be part of what you're saying here, but I wanted to call this out specifically.

Can I suggest you raise this in a different thread - for three reasons

1. this thread is about a different thing - even if two subjects they are related.

2. This is likely to get missed in the midst for discussion on the this thread

3. It could hijack the debate of this thread. (often happens)

Thanks Kevin