Help, Pls! Removed Device by accident

Bev N
Bev N Member Posts: 243
edited November 21 in English Forum

i was looking at my account page and was moving through my Mobile Devices listed. But I didn't realize as I was touching the device line in the margin on the right side in landscape mode that it was removing it! 

I have a couple of devices I don't use as often and use more when traveling. How do I get this devices back on my account?

Gosh, I think there should be a confirmation pop-up box asking if you want to Remove it before the final step of removing It.

Thank you

HP Laptop Win 7 | iPad 4 | iPhone 6 | L5 Platinum | Galaxy Mega 6.3

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  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,489

    Have you tried downloading a resource from within the app? That might add it back. Otherwise you might need to delete and reinstall.

    macOS, iOS & iPadOS | Logs |  Install

  • Bev N
    Bev N Member Posts: 243
    https://community.logos.com/discussion/comment/673785#Comment_673785

    I did get one back when I opened it up on that device.

    Now I'm working on my Samsung Mega 6. The Apps appear & my books but I haven't checked for all my books (I don't download very many because if I need to delete the App & start over it gets to be too time consuming downloading books. Seems like they should have a connection of the books we download linked to our account so when we sign in it would auto download those specific books we chose.)

    I'm going to Sign out of the App on the Mega and Sign back in and maybe that will add it to my account.

    i also see I have a duplicate device listed, so I'll delete one of the Apps on that Devise to figure out which is which or if it was misnamed to begin with.

    thanks Alabama

    i forgot I don't Sign in on the Mobile unless it Updates but maybe that just happens on the Samsung, I don't remember having to do that on my iPad

    HP Laptop Win 7 | iPad 4 | iPhone 6 | L5 Platinum | Galaxy Mega 6.3

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,489
    https://community.logos.com/discussion/comment/673791#Comment_673791

    Seems like they should have a connection of the books we download linked to our account so when we sign in it would auto download those specific books we chose.

    As long as your iPad is remembered by Logos, it WILL automatically download your downloaded resources... but the way that Apple allows developers to recognize devices means that your device might not be remembered. It is my understanding that as long as you keep at least one Logos app installed on your device, you should be able to delete another one and reinstall and have your device be remembered.

    macOS, iOS & iPadOS | Logs |  Install

  • Bev N
    Bev N Member Posts: 243
    https://community.logos.com/discussion/comment/673812#Comment_673812

    Thank you.

    i did not know until today when I was looking for an Elmer Towns book, The Ultimate Names of God, that it wasn't listed on Logos website, but I opened Vyrso & it was listed there.

    HP Laptop Win 7 | iPad 4 | iPhone 6 | L5 Platinum | Galaxy Mega 6.3

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