The "customers also bought" section is nearly always useless

Most of the time it just shows "Bible Study Magazine" or has nothing listed at all:

Is there any way you could make that section more useful? Look not only at the things customers bought in the same shopping session but recommend other books that the same customers bought at other times, perhaps? Amazon.com does a much better job at suggesting relevant books in their "customers also bought" section (though I understand that Amazon has a much larger customer base so they have more data to go on).

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DMB

Absolutely great point.

I've wondered if they created the section, but didn't have time to do the analytics. Given the Logos web site is pretty sophisticated, I'd assume it's on the back-burner. I think that's a BIG mistake.

I do most of my 'searching' using the 'similar' and 'customers also bought/looked-at'. Amazon and iTunes both. From a mathematical standpoint, I'm not sure why these two functions seem to work best (vs searches, fuzzy or otherwise).

I also wonder if customer attributes might enhance finding good books. 'Customers similar to you' button. That's beyond your suggestion, I know.

SineNomine

This website feature could definitely stand to have further development, and I would expect that development to pretty directly increase Faithlife's profits and customer satisfaction.

Rosie Perera

https://community.logos.com/discussion/comment/676086#Comment_676086

I've wondered if they created the section, but didn't have time to do the analytics.

I've wondered whether the fact that the #1 "Featured item" they're always pushing is Bible Study Magazine skews their data. And if I'm not mistaken, they still offer it as an optional add-on to your order when you buy something else. So maybe lots of people do pick that up when they buy something else.

They might not have to work quite so hard at selling it if they offered it in digital format as so many people have been requesting for years.

I do most of my 'searching' using the 'similar' and 'customers also bought/looked-at'. Amazon

Me too. It's remarkably on target with other things I'd be interested in. Mind you, Amazon has lots more books in its catalog, and lots more users, so it might have better data to work with. But I would hope Logos could do somewhat better than it does.

Louis St. Hilaire

https://community.logos.com/discussion/comment/676136#Comment_676136

I think there's a bug causing the wrong results to be displayed on newer product pages. I've reported it. (Also, it looks like we hide things you already own, so, for a subject area that you're interested in, it may also be the case that you already own a lot of the top suggestions.)