Possible fix for Yosemite/L6 users with download woes

Mark Barnes
Mark Barnes Member Posts: 15,432 ✭✭✭
edited November 2024 in English Forum

This has been mentioned on a couple of threads, but I wanted to make it more obvious.

Logos 6.0a has a possible fix for Yosemite download problems. It should download automatically - but if you're having download problems, that's not going to work.

To try the fix, you'll need to:

  1. Download and install the update from the bottom of one of these pages: Logos or Verbum (you'll need to be logged in, and have purchased L6).
  2. After it's installed, type into OSX's Terminal, one of the following, as appropriate.
  • defaults write com.logos.Logos UseURLSession -bool YES.
  • defaults write com.logos.Verbum UseURLSession -bool YES
  • defaults write com.logos.Noet UseURLSession -bool YES
  • Restart Logos and the indexer for good measure.
  • Downloads should now run smoothly. If it works (or if it doesn't), come back and let us know.

    This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!

    Comments

    • fgh
      fgh Member Posts: 8,948 ✭✭✭

      To try the fix, you'll need to:

      1. Install the RC, by typing set update channel to beta in the L6 command bar.
      2. After it's installed, type defaults write com.logos.Logos UseURLSession -bool YES into OSX's Terminal.
      3. Restart Logos and the indexer for good measure.

      4.  Type set update channel to default (or stable) in the L6 command bar.

      Mac Pro (late 2013) OS 12.6.2

    • JT (alabama24)
      JT (alabama24) MVP Posts: 36,523

      Good call fgh. 

      The problem with this solution at present is that those effected don't have a way to actually download the beta.

      macOS, iOS & iPadOS |Logs| Install
      Choose Truth Over Tribe | Become a Joyful Outsider!

    • Gavin Anthony
      Gavin Anthony Member Posts: 19 ✭✭

      Yes, if we could have a direct link to download the beta, this could work--but not if we only try and do it within Logos.

    • Mark Barnes
      Mark Barnes Member Posts: 15,432 ✭✭✭

      fgh said:

      4.  Type set update channel to default (or stable) in the L6 command bar.

      Thanks. I've added it.

      This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!

    • Mark Barnes
      Mark Barnes Member Posts: 15,432 ✭✭✭

      Yes, if we could have a direct link to download the beta, this could work--but not if we only try and do it within Logos.

      6.0a is due to be released today, I think. Once it is released, you'll be able to download it from your order receipt.

      This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!

    • Todd Phillips
      Todd Phillips Member Posts: 6,736 ✭✭✭

      6.0a is due to be released today, I think. Once it is released, you'll be able to download it from your order receipt.

      Or from this page (towards the bottom):  https://www.logos.com/product/46767/logos-6-core-engine

      MacBook Pro (2019), ThinkPad E540

    • Mark Barnes
      Mark Barnes Member Posts: 15,432 ✭✭✭

      Now that 6.0a is released, I've updated the post to reflect that.

      This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!

    • Mark Barnes
      Mark Barnes Member Posts: 15,432 ✭✭✭

      Can a Mac user confirm whether or not the link on the product pages has been updated to 6.0a yet? I've just noticed the Windows version isn't up-to-date.

      This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!

    • Timothy Peace
      Timothy Peace Member Posts: 3 ✭✭

      I have a Macbook Air with OS X Yosemite 10.10.1. The link does not seem to be 6.0a. 

    • Martin Potter
      Martin Potter Member, Logos Employee Posts: 378

      To try the fix, you'll need to:

      1. Download and install the update from the bottom of one of these pages: Logos or Verbum (you'll need to be logged in, and have purchased L6).
      2. After it's installed, type defaults write com.logos.Logos UseURLSession -bool YES into OSX's Terminal.
      3. Restart Logos and the indexer for good measure.

      Thanks for posting these instructions. For users of the branded products, they will need to use the appropriate domain for the preference.

      For Verbum:

      defaults write com.logos.Verbum UseURLSession -bool YES

      and Noet:

      defaults write com.logos.Noet UseURLSession -bool YES

      Mac Developer
      Faithlife

    • fgh
      fgh Member Posts: 8,948 ✭✭✭

      Note: Mark has updated the instructions in the OP, which means that my number 4) is no longer relevant.

      Mac Pro (late 2013) OS 12.6.2

    • Joshua Hargrave
      Joshua Hargrave Member Posts: 5 ✭✭

      Can a Mac user confirm whether or not the link on the product pages has been updated to 6.0a yet? I've just noticed the Windows version isn't up-to-date.

      It is not 6.0a. Still the same as it was before.

    • Joshua Hargrave
      Joshua Hargrave Member Posts: 5 ✭✭

      Can a Mac user confirm whether or not the link on the product pages has been updated to 6.0a yet? I've just noticed the Windows version isn't up-to-date.

      It is not 6.0a. Still the same as it was before.

      Link is now officially 6.0a.

      I also want to add that the update seems to have fixed the DL problem for Mac, at least for me.  I have downloaded 30% of a 6 GB+ update in about two hours, which is huge progress.  And LogosIndexer is only taking up 10-50% usage, compared to 110-170% before. 

    • Big Tex
      Big Tex Member Posts: 20 ✭✭

      I am really struggling to understand the process that Logos uses for updating content and the system.

      I got tired of waiting for it to download Logos 6 via Logos 5 as my email told me to do when I purchased 6.  So i just downloaded 6 straight from the website and ran the dmg there.  It downloaded super fast and upgraded me no problems.  Now it is trying to download 1.67GB of new content (yay like new content) but for the last hour and a half it has been at 4%.  I do not like that.

      I also ran the terminal command as noted above.  It does not seem to have helped.

      Now not to be funny, but I also use Accordance.  They just upgraded and i upgraded too.  Found it straight-forward the new content downloads fast as well.  So I am not sure what is up with Logos... but I am very disappointed with the content process.  I would almost rather pay money to get a dvd and update things the old-fashioned way.  

      Please, please, PLEASE look at the technology you are using for updates.  Something is not right.

    • JT (alabama24)
      JT (alabama24) MVP Posts: 36,523

      Welcome Tex. The issue exists as a bug between Yosemite and Logos. Did you try the suggestion listed in the first post?

      macOS, iOS & iPadOS |Logs| Install
      Choose Truth Over Tribe | Become a Joyful Outsider!

    • Big Tex
      Big Tex Member Posts: 20 ✭✭

      Yes I have.  I also read several other posts. And followed all of them, including changing (or more or less deleting) wifi configurations on my Mac.  Things went a little faster, but it is still a kluge way of doing things.  I have also run into another issue in that several of my titles that i originally had are no longer in my library.  I have another post about this.

      I will work through it, but it is frustrating to me.

    • JT (alabama24)
      JT (alabama24) MVP Posts: 36,523

      Big Tex said:

      Yes I have.

      Can you confirm that you are using 6.0a?

      macOS, iOS & iPadOS |Logs| Install
      Choose Truth Over Tribe | Become a Joyful Outsider!

    • Robert Carter
      Robert Carter Member Posts: 21 ✭✭

      Hi Mark.

      Thanks for the info.

      I can find Terminal OK but am not sure what to do with your information.

      If I click on the link at the bottom of the page, it downloads the core engine but I wonder if I will still have all the drama of all those updates.
      I canceled the current update and found that resources were added and L6 started indexing. I am reluctant to install the new dmg if I have to start again it it overwrites the existing app.

      Simultaneously a further 2.16 GB of updates were made available.

      I found Terminal OK but where do I really type in the code. Is the full code defaults write com.logos.Logos UseURLSession -bool YES or simply com.logos.Logos UseURLSession -bool YES.

      What appears in my terminal is 

      Last login: Tue Dec  2 06:39:08 on ttys001

      Roberts-iMac:~ BashanMinistries$ 

      Robert

    • JT (alabama24)
      JT (alabama24) MVP Posts: 36,523

      I can find Terminal OK but am not sure what to do with your information.

      If I click on the link at the bottom of the page, it downloads the core engine but I wonder if I will still have all the drama of all those updates.
      I canceled the current update and found that resources were added and L6 started indexing. I am reluctant to install the new dmg if I have to start again it it overwrites the existing app.

      No worries. When you download and install a new engine, it overwrites the OLD engine ONLY. The data files are left in place. This will not add to your download woes. 

      Is the full code defaults write com.logos.Logos UseURLSession -bool YES or simply com.logos.Logos UseURLSession -bool YES.

      The former. You need the full thing: defaults write com.logos.Logos UseURLSession -bool YES 

      (NOTE: that line is for "Logos" rather than Noet or Verbum.)

      macOS, iOS & iPadOS |Logs| Install
      Choose Truth Over Tribe | Become a Joyful Outsider!

    • Gene Christian
      Gene Christian Member Posts: 21 ✭✭

      I tried this fix and it seems to be working. After the core program is loaded will the updater restore my full purchased program or should I take further steps to do this?

    • mab
      mab Member Posts: 3,072 ✭✭✭

      Not sure if you need to restart the computer, but you should cancel the download and retart Logos to try again.

      HTH and Merry Christmas!

      The mind of man is the mill of God, not to grind chaff, but wheat. Thomas Manton | Study hard, for the well is deep, and our brains are shallow. Richard Baxter

    • Gene Christian
      Gene Christian Member Posts: 21 ✭✭
    • Wilson Hines
      Wilson Hines Member Posts: 434 ✭✭

      And after you do all of this, restarting Logos and the indexer wasn't enough.  I had to restart the machine.  Everything worked like a charm after that!

      I'm finally on 6 and I'm finally on a package.  I've been using Logos since 1994 and since they started with packages, such as Scholars and then Gold and so forth, I've never had a package.  I bought the Platinum!   It only gave me about 250 books, but getting Black's commentary and Lenskie's will be worth the admission.  My greatest frustration, and the reason I almost didn't buy a package, was that it didn't have The Expositor's Greek Testament by Nicoll.  I use this all the time in print.  Not having it in Logos is irritating, but the $200 price tag keeps me from pulling the trigger.  

      Anyway, problem solved.  Thanks to Mark Barnes for getting the fix.  

      Wilson Hines

    • Andrew Bacon
      Andrew Bacon Member Posts: 2 ✭✭

      This seemed to work!  Thank you!  I had gotten all the way to "93% of 80 Gigs of downloads" after about 2 weeks of it running in the background and started searching for a solution. I am certain that it 80G was not really downloading, rather just a reflection of the bug between Yosemite and logos.  Thanks again! 

    • Henri Martins
      Henri Martins Member Posts: 3 ✭✭

      thanks, did help! amen!

    • Mark Nigro
      Mark Nigro Member Posts: 172 ✭✭

      Should this solution be used also if upgrading from L5 to L6 from within the L5 application updater?

      Mark Nigro

      Pastor/Teacher/Student/Writer

      www.calvarychapelbiblecollege.com

    • Mike Binks
      Mike Binks MVP Posts: 7,459

      Should this solution be used also if upgrading from L5 to L6 from within the L5 application updater?

      As I understand it these changes have been built into the latest version.

      If there are downloading problems now they are new downloading problems.

      tootle pip

      Mike

      Now tagging post-apocalyptic fiction as current affairs. Latest Logos, MacOS, iOS and iPadOS