Send to kindle stuck at 'kindle upload in progress'

Looks like someone else has a similar problem in the 'New Feature' thread.

I think I exited Logos with a kindle upload in progress. On re-opening the program, that resource appears to be stuck at 'kindle upload in progress'. And any time I try to send a new book to kindle, the same thing happens.I have sent multiple books to kindle before without a problem.

Logs:

2014-12-30 14:01:28.4300 7 Info SendToKindleManager A job for resource LLS:COMMREVDURHAM was created on 12/30/2014 13:07:30 with the id 17648 and is in the state processing
2014-12-30 14:01:32.9343 23 Info SyncManager Requesting sync on all sync clients
2014-12-30 14:01:34.3693 23 Info SQLite Profile 1405ms in PreferencesManager.db for: COMMIT
2014-12-30 14:01:34.3703 23 Info SyncClient Found 1 items to submit for PreferencesSyncItem
2014-12-30 14:01:34.3723 23 Info SyncClient (Timed) Submitting 1 of 1 items.
2014-12-30 14:01:35.3564 23 Info SyncClient (983ms) Submitting 1 of 1 items.
2014-12-30 14:01:36.2634 23 Info SQLite Profile 903ms in PreferencesManager.db for: COMMIT
2014-12-30 14:01:36.2784 23 Info SyncClient Integrated 1 successes, 0 conflicts, and 0 errors.
2014-12-30 14:01:36.2884 23 Info SyncClient Downloading items for PreferencesSyncItem
2014-12-30 14:01:37.2805 23 Info SQLite Profile 694ms in PreferencesManager.db for: COMMIT
2014-12-30 14:01:37.2825 23 Info SyncClient New last known milestones: {"itemMilestone":"27881"}
2014-12-30 14:01:37.7955 23 Info SQLite Profile 471ms in history.db for: COMMIT
2014-12-30 14:01:37.7965 23 Info SyncClient Found 1 items to submit for HistorySyncItem
2014-12-30 14:01:37.7985 23 Info SyncClient (Timed) Submitting 1 of 1 items.
2014-12-30 14:01:38.0956 1 Info MainWindow MainWindow activated.
2014-12-30 14:01:38.4896 23 Info SyncClient (688ms) Submitting 1 of 1 items.
2014-12-30 14:01:39.0036 23 Info SQLite Profile 510ms in history.db for: COMMIT
2014-12-30 14:01:39.0046 23 Info SyncClient Integrated 1 successes, 0 conflicts, and 0 errors.
2014-12-30 14:01:39.0076 23 Info SyncClient Downloading items for HistorySyncItem
2014-12-30 14:01:39.5306 1 Warn WpfDataBinding System.Windows.Data Warning: 40 : BindingExpression path error: 'ToolBar' property not found on 'object' ''LogosResourceDisplayModel' (HashCode=49322849)'. BindingExpression:Path=Display.ToolBar.GoToDateBehavior; DataItem='ResourceViewModel' (HashCode=52706911); target element is 'Grid' (Name='TimelineResourceToolbarItems'); target property is 'MergedCommandBindings' (type 'Object')
2014-12-30 14:01:39.5316 1 Warn WpfDataBinding System.Windows.Data Warning: 40 : BindingExpression path error: 'ToolBar' property not found on 'object' ''LogosResourceDisplayModel' (HashCode=49322849)'. BindingExpression:Path=Display.ToolBar.IncreasePageSizeBehavior; DataItem='ResourceViewModel' (HashCode=52706911); target element is 'Grid' (Name='TimelineResourceToolbarItems'); target property is 'MergedCommandBindings' (type 'Object')

Not sure if the error at the bottom is anything to do with it but it's repeated quite a lot.

Is there any way to cancel an upload once it's started?

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Comments

Fr. Mike Garcia

I'm having the same problem.

Stephen Steele

https://community.logos.com/discussion/comment/680375#Comment_680375

Okay that's 3 different people - server problem perhaps?

JoshInRI

https://community.logos.com/discussion/comment/680380#Comment_680380

They will probably ask if this has happened before...seriously they do that well. God bless the developers and you with this issue.

Dustin Masters (Work)

https://community.logos.com/discussion/comment/680380#Comment_680380

Send to Kindle is entirely cloud based. If you see "Kindle Upload in Progress", it means the server has received your request and it is queued for processing. Depending on how many requests the server receives, it could take a few minutes, or even hours before the resource gets sent. We're working on ways to speed up this process.

I just checked the server and it looks like all of your jobs have been processed successfully. Can you check again to see if the message has gone away?

Stephen Steele

https://community.logos.com/discussion/comment/680412#Comment_680412

Sorted, thanks.

Fr. Mike Garcia

https://community.logos.com/discussion/comment/680412#Comment_680412

It looks good. Thanks for the info.

Bruce Dunning

https://community.logos.com/discussion/comment/680412#Comment_680412

Send to Kindle is entirely cloud based. If you see "Kindle Upload in Progress", it means the server has received your request and it is queued for processing. Depending on how many requests the server receives, it could take a few minutes, or even hours before the resource gets sent. We're working on ways to speed up this process.

Dustin, do you know if there has been any progress in speeding up the process? I'm trying to send to Kindle now and it has been waiting for a while now.

David Taylor, Jr.

https://community.logos.com/discussion/comment/711878#Comment_711878

Send to Kindle is entirely cloud based. If you see "Kindle Upload in Progress", it means the server has received your request and it is queued for processing. Depending on how many requests the server receives, it could take a few minutes, or even hours before the resource gets sent. We're working on ways to speed up this process.

Dustin, do you know if there has been any progress in speeding up the process? I'm trying to send to Kindle now and it has been waiting for a while now.

Ditto. I also notice on resources that I have successfully sent to Kindle in the past now say "Send to Kindle Failed." Thoughts?

JT (alabama24)

https://community.logos.com/discussion/comment/712111#Comment_712111

I also notice on resources that I have successfully sent to Kindle in the past now say "Send to Kindle Failed." Thoughts?

If it was successful, why are you concerned about it saying that it failed? Is there an issue I am missing?

Dylan Rondeau

https://community.logos.com/discussion/comment/711878#Comment_711878

I'm trying to send to Kindle now and it has been waiting for a while now.

I don't work with the servers so I can't answer your first question, but I know as of a couple days ago there was a backlog on Send to Kindle that they were trying to work through and fix.

Bruce Dunning

https://community.logos.com/discussion/comment/712118#Comment_712118

I'm trying to send to Kindle now and it has been waiting for a while now.

I don't work with the servers so I can't answer your first question, but I know as of a couple days ago there was a backlog on Send to Kindle that they were trying to work through and fix.

Thanks Dylan. That was about when I was trying it so that makes sense.

David Taylor, Jr.

https://community.logos.com/discussion/comment/712115#Comment_712115

I also notice on resources that I have successfully sent to Kindle in the past now say "Send to Kindle Failed." Thoughts?

If it was successful, why are you concerned about it saying that it failed? Is there an issue I am missing?

I'm not. Just thought they would want to be aware of the bug/glitch.

JT (alabama24)

https://community.logos.com/discussion/comment/712624#Comment_712624

I'm not. Just thought they would want to be aware of the bug/glitch.

Gotcha. [:)]