WARNING: SR-2 and Downloads

Too bad this happened over the holidays.  Still Logos needs to get this fixed as soon as possible.  This is a disastrous download.  Hopefully, many will heed your warning.  Unfortunately I didn't see it until after the fact.

For what it's worth, I had major problems with SR-2, but deleting my index folder and rebuilding the index seems to have solved the problems for me.

Dave Hooton said:

If you want to do this go to Program Settings and set Automatically Download Updates to NO. This gives warning of a download and you can REFUSE it.

Too late Dave, too late [:(]

I need Logos to prepare for tomorrow Sunday so, we will see... Just started to rebuild index on the second computer. Let you know guys if it helps.

I just deleted my index file as per Mark Barnes...

I'll report back to see if this makes a difference.

Bohuslav Wojnar said:

Sorry guys, apparently it does not work. I deleted the index folder and did a new total indexing on my Win 7 notebook. Nothing visible changed.

Bohuslav,

Why couldn't you have posted this 20 minutes ago? [:D]

Just a note of information: I have downloaded SR-2 (Scholars) (and the big downloads) to my two computers and there has been no problem at all. 1 computer is running windows XP SP3 and the other is my Mac running Windows 7 in a Fusion 3.1 VM. The only thing different that I can thing of in my set up is that these machines never ran any of the 4.0a beta versions. I kept that in a different account on my VM and deleted it when 4.0a reached RC status.

Like some of the others, I'm not having problems with the SR-2 download (running Vista). It has fixed a few items. I am, however, becoming increasingly dismayed at all of the problems associated with using Logos 4. Doing many of the things I have done in the past can now be done only through numerous "work-arounds." AND...I miss the key strokes; virtually forced to use a mouse. Anyone aware of a keystroke to open "highlighting"?

Unfortunately I got caught! Both of my machines downloaded and installed the update, and now I can't start L4 on my main desktop machine. Fortunately it is still working on my laptop!

Hello Dave (and all who are trying to troubleshhot this),

I received four updates as I recalled - two of 800+ MB each and two 36+ MB (updating from SR-1 to SR-2). My system went into short periods of indexing after th 800+ MB downloads (which were probably the updates for the interlinears). I did NOT experience the "DEC 31" bug after the first SR-2 update - from what I gathered, it was time zone dependant (I live in the Dallas TX USA area - US Central time zone).

The only problem I see from my system is with the NLT interlinear. I have the interlinear pane (others have reported that it was missing), but I can't execute any right-click search from within the interlinear (no pop-up window). I can perform right-click searches from with the main text.

Otto

Otto S. Carroll said:

I received four updates as I recalled - two of 800+ MB each and two 36+ MB (updating from SR-1 to SR-2). My system went into short periods of indexing after th 800+ MB downloads (which were probably the updates for the interlinears). I did NOT experience the "DEC 31" bug after the first SR-2 update - from what I gathered, it was time zone dependant (I live in the Dallas TX USA area - US Central time zone).

The only problem I see from my system is with the NLT interlinear. I have the interlinear pane (others have reported that it was missing), but I can't execute any right-click search from within the interlinear (no pop-up window). I can perform right-click searches from with the main text.

I have the same scenario & results as you. I live in OKC, my upgrade happened on 12-30-2009, it was 807mb and indexed quickly. I think it was followed by a tiny fix file.
My Bible People/Places/Things seems to work fine.
I can only see a problem with NLT Interlinear. My other interlinears work fine.

While I started typing this, Logos went into indexing...Maybe I did not disable updates per Dave quickly enough. I will have to wait & see.

Logos Portfolio 4.0a SR-2  (4.01.03.4767) running on Vista Home Premium, AMD 64 Live, 3GB RAMM,

I went from 4.0a directly to sr-2 and have experienced none of the problems mentioned.

I'm currently in a location where my internet is extremely slow. I'm getting about 1.2gb of updates. Some seems to be the interlinears but I'm also receiving my theological journals bibliotheca sacra 1-90 again. Although I have them already from the galaxie ftp. (I might be heading for some trouble with these because the ones from the galaxie ftp are newer. Don't know why it's downloading the older ones).

It would be nice for the download updater to have a "pause option" so that my internet is not constantly bogged down by the downloads. Right now I only see "cancel download"

In the past when I had problems with my resources I just deleted the whole index and after re-indexing everything was fine again. There was also one instance where I started from scratch and that fixed almost all of my problems with L4.

For those who have problems now maybe we could also remove a possible problem with the year from the whole equation. Maybe set the date back to 28-30 december 2009 and check if the problem is still there.

Yeah caught in the download before full awareness of the issues had been identified. This is a really troubling release and seems to be getting worse as the resources impacted are discovered. They need to get a fix in ASAP and not perform a release on a holiday weekend with nobody - apprarently - monitoring the issues.

I tend not to be overly critical but this was poopr timing. It's hard to demo L4 when there are missing resources and broken functionality like the reverse interlinears, not to mention message and study impacts.

I installed SR-2 the other day.  No crashes on my PC.  Any reason to avoid using L4 til we hear from Logos?

Thanks in advance,

Scott

P.S. Thanks to Dave for the warning.  Normally, I don't immediately install updates from any software vendor . . .

If your installation seems like it's working, work on. [:D]

I haven't seen a post that says things get worse AFTER install... only with.

Myself, I'm going to "camp" with L3 for the remainder of the weekend--but then enough parts of L4 aren't working that I've just made the choice not to worry about whether it's doing what it's supposed to. But that's my choice, based on my mileage. Your mileage may differ.

[:D]

Dave and others...  very similar discussion here:  http://community.logos.com/forums/t/8337.aspx  as well.  Posted a solution there regarding FRESH install if your interested....

I was asked by Richard to post the following info in this thread (the original post can be found here. 

[quote]Just for interest sake.  I have two computers running Logos4 one is is using 4a (build .4533), and the other up to date with sr2 and the newly updated resources.

Both are acting the same way (I have lost some of my interlinears, and biblical people, places and things, etc.).  

This means that the problems probably aren't related to either SR-2 or the recent updates, but some other preexisting problem.

Again to be clear.  On my system that is still on 4a with the old resources (that was working fine several days ago as I definitely used my NKJV interlinear and biblical people function), I am now having the same problems as described in this thread.

It sounds to me the problem is in the sync code, on the server end, or something hosed up the data on the server side, since it appears:

- problems exist on both 4.0a and 4.0a SR-2

- appears problems may be related to those who downloaded the SR-1 patch

-appears fresh reinstall may not solve the problem

My guess is that the problem is with the Logos servers.  I narrowed down the time when functionality is lost to exactly 2:00AM (Central Time - I'm in Houston) on 1/1/2010.  That would be the start of the new year in Bellingham, WA.

I can't think of why 2:00AM would otherwise "trip" this problem.

Fred Greco said:

I narrowed down the time when functionality is lost to exactly 2:00AM (Central Time - I'm in Houston) on 1/1/2010.  That would be the start of the new year in Bellingham, WA.

Good call.  That's what I get too, only it's a 3hr difference here in the Eastern Time Zone.

Same thing here

Changed the date and all works change it back and loss of function.

Richard DeRuiter said:

I just changed my computer date to Dec 2, 2009 and I get all my functionality back.

Excellent detective work Richard!

You really stuck to digging for the answer.