Dear Faithlife Employees,

I've noticed a lot of frustrations and complaints here on the forums recently, mostly from users that aren't happy with Logos 6 or the Logos Mobile Apps.

Whether our concerns are justified or not, I know it can be overwhelming to have everyone complaining at once (I know I've done my fair share of complaining around here). So I wanted to take a minute and just say thanks.

Thanks for building a great tool to help us study the Bible, serve the Church, love the gospel, and be transformed into the image of Christ.

Thanks for working so hard to release a compelling software, and thanks for being gracious and patient when you listen to our complaints.

Logos 6 is an amazing tool. It's increased my engagement with the Bible in a really cool way. It is not perfect, but there isn't any perfect software in a fallen world.

Thank you for serving us. Don't forget to cling to Jesus.

I am praying for your company, and I would love to pray for any FL employees individually, if you just let me know how I can pray for you.

In Christ,

Doug

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Comments

JAL

Well said Doug.

Dr. Charles A. Wootten

Ditto! No matter the pressure in the office, everyone I've come in contact with makes the conversation sound as if they've all the time in the world just to talk with me. I believe that those of us who pray for the Faithlife community are helping more than we might think.

{charley}

Glenn Crouch

Agreed, well said Doug [:)]

Deacon Steve

https://community.logos.com/discussion/comment/684287#Comment_684287

[Y][Y]

Friedrich

Thanks Doug. That is good for all of us to hear. Thanks to Jesus for giving us the power and purpose to live graciously and with thankful hearts. Love you all, Faithlife!

Veli Voipio

https://community.logos.com/discussion/comment/684293#Comment_684293

[Y]

P.S. Frieidrich, on your Faithlife profile you say "I like Berliner Kurrywursts, and you?" I assume it is some sort of food. I have never tasted it, but probably would love it. Maybe a good reason to travel there some day

Anthony Keating

[Y][Y]

mab

https://community.logos.com/discussion/comment/684304#Comment_684304

Adding my amen. Logos 6 is the best tool ever for cutting the Word straight.

James Hiddle

https://community.logos.com/discussion/comment/684306#Comment_684306

God Bless Faithlife and its staff forever for making a tool that allows everyone from the everyday Christian to preachers to study the Word in depth and in more detail.

James

Anne H

Thank You to one and all!

Daniel M

[Y] Amen to that!

John Kaess

https://community.logos.com/discussion/comment/684313#Comment_684313

I want to add my thanks, since I am among those who complains sometimes.

Please know that we only complain because we are using your software, and because we use it a LOT. We see the potential for what it could be and want to see that happen.

In other words, we aren't complaining because we don't like you or Logos, but because we DO like you and Logos.

BillS

Dear Faithlife Employees,

I've noticed a lot of frustrations and complaints here on the forums recently, mostly from users that aren't happy with Logos 6 or the Logos Mobile Apps.

Whether our concerns are justified or not, I know it can be overwhelming to have everyone complaining at once (I know I've done my fair share of complaining around here). So I wanted to take a minute and just say thanks.

Thanks for building a great tool to help us study the Bible, serve the Church, love the gospel, and be transformed into the image of Christ.

Thanks for working so hard to release a compelling software, and thanks for being gracious and patient when you listen to our complaints.

Logos 6 is an amazing tool. It's increased my engagement with the Bible in a really cool way. It is not perfect, but there isn't any perfect software in a fallen world.

Thank you for serving us. Don't forget to cling to Jesus.

I am praying for your company, and I would love to pray for any FL employees individually, if you just let me know how I can pray for you.

In Christ,

Doug

[Y] Amen!

(Well spoken, Doug.)

Doc B

So I wanted to take a minute and just say thanks.

I don't want to keep complaining. I just want my money back.

MJ. Smith

https://community.logos.com/discussion/comment/684416#Comment_684416

If you don't want to keep complaining, stop. No one can stop for you. As for refunds, you know Faithlife's basic policies - call.

DAL

https://community.logos.com/discussion/comment/684437#Comment_684437

If you don't want to keep complaining, stop. No one can stop for you. As for refunds, you know Faithlife's basic policies.

She's right, you know? So quit your whining...I mean, complaining. You know what to do!

DAL

John Duffy

[Y]

Rick J.

Well said Doug Hanna!

Matthew C Jones

https://community.logos.com/discussion/comment/684285#Comment_684285

Ditto! No matter the pressure in the office, everyone I've come in contact with makes the conversation sound as if they've all the time in the world just to talk with me. I believe that those of us who pray for the Faithlife community are helping more than we might think.

{charley}

I think you are correct, Dr Charley. Whenever I talk with Faithlife I get the same treatment. I do hope we can extend our prayers to include the frustrated users I so often lambaste.

Bruce Dunning

https://community.logos.com/discussion/comment/684712#Comment_684712

I would like to add my thanks as well.

Lee

https://community.logos.com/discussion/comment/684807#Comment_684807

I am very happy with all that Logos software is and all that it can do, I only wish more of the tagging gets done on the resources we do have.

I really like L6 with all the new features. Thanks to all of the Faithlife Employees.

Dave Sloma

https://community.logos.com/discussion/comment/684820#Comment_684820

Logos has enhanced my ministry many times fold by helping to open up so much truth from God's Word that I didn't see in years past. Thanks Logos.

Kathy Brasby

https://community.logos.com/discussion/comment/684831#Comment_684831

Thanks, too! Great topic.

Timothy Jang

https://community.logos.com/discussion/comment/684960#Comment_684960

Yes, I can not thank you enough for you Faithlife folks.

Eli Evans (Logos)

https://community.logos.com/discussion/comment/685120#Comment_685120

No, thank you!

I've worked at Faithlife/Logos for 19+ years, and I can say that it's an incredible privilege to serve you. I know that privilege only exists because of the love and support of our customers.

Jesus said it best:

Knowing your failures and limitations is a natural part of learning and growing, and complaints are one way that we as a business organization get to know about that.

So again, thank you-all!

Kevin Maples

https://community.logos.com/discussion/comment/689067#Comment_689067

I agree with the positive sentiments here. I LOVE Logos!!!!! I tell people about it all the time. I have become a full blown Logosian! Which is my way of saying I'm all in. So if you hear a complaint from me, realize that it's minuscule compared to all the good I could say.

To all Faithlife employees, the ones I've encountered and the ones I haven't, I am grateful for your service. Keep up the good work and I'll keep up the purchasing.

David Roberts

https://community.logos.com/discussion/comment/684290#Comment_684290

I want to add my heartfelt thanks to the Faithlife team...
Helping a multitude of the faithful learning, studying and being impacted by the living Word of God in an unprecedented way never before possible!

Without you, it would not happen in the same way.
Simply put, Logos is a gamechanger for every Christian,
something which I believe every Christian home, library and studyhall should have!

God bless you all!

David Roberts from New Zealand!

Mr. Victor

Amen to this thread!